Great cruise! Service could be better though!

Celebrity Solstice Cruise Review to Alaska - Inside Passage


Contributor Level: Third Mate
Experience: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall Rating:

4.0 out of 5
Verified Review
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail Date: August 29, 2014
Ship: Celebrity Solstice
Cabin Type: Balcony
Cabin Number: 7230
Traveled As: Couple
Reviewed: 3 years ago

This was a great cruise with a fantastic itinerary! The ship is well kept and very clean. The service at the bars and main dining room were not up to par though which left us disappointed. Service in the Specialty restaurants was excellent! Food in the main dining room was very bland and nothing special. Getting a drink on this ship was at times almost impossible. Each bar didn't feel like it had enough staff and did not seem to be stocked with popper necessities. How does a Martini Bar run out of glasses after being open after 45 mins? We watch countless people walk away because they were not being acknowledged or served. Around the deck area we had to track people down to order drinks and a lot of the staff appeared like it was their first day working with drinks. Not to worry though, service kicks up a few notches when its guest comment card time which I feel is a bit tacky. We still had a great time though!

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
Pike Fish Market is awesome!
5 out of 5
Creek Street

Cruise Tracy Arm Fjord, Alaska Did not visit port

Book the Tracy Arm Fjord excursion ahead of time! It sells out and is supposed to be amazing! I missed out! :(

Juneau, Alaska Did not visit port

Tracey's Crab Shack is AMAZING! We heard from people on the ship that Harv & Marv's is the best whale watching tour! We saw the pictures! Amazing! After cruising the Fjord, I don't feel you have to go out of your way to see Mendenhall Glacier. The South Sawyer Glacier is just as spectacular!

Skagway, Alaska Did not visit port

We had a great time walking around in the town. If we went back I'd really like to do the Train.

Cruise Inside Passage, Alaska Did not visit port

This cruise is worth getting a balcony room!

Victoria, British Columbia Did not visit port

Victoria is a great city to walk around Buchart Gardens is beautiful!
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