Maiden voyage with inexperienced staff

Celebrity Infinity Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

3.7 out of 5
Verified Review
Celebrity Infinity

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: June 25, 2022

Ship: Celebrity Infinity

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The staff were extremely inexperienced and they did not seem to have sufficient staff. Dirty dishes were not picked up, tables not cleared, drink service was minimal, dining service was a nightmare. It took 30 min to get a drink and 1 hr for the appetizer. It did get better....by the end of the trip.

Embarkation

3 out of 5
Long line for customs

Ship experiences

Food and Dining

3 out of 5
By the end of the cruise I would rate it a 4

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
Not enough staff and inexperienced staff to provide what cruise ship experience should be

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Key West, Florida

4 out of 5

Bimini, Bahamas

4 out of 5

Grand Turk Island

4 out of 5
All rocky in water by ship. If you want the beach go further away from dock.

Puerto Plata, Dominican Republic

5 out of 5

Disembarkation

3 out of 5
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