Infinity was not ready to sail

Item: Celebrity Infinity
Rating: 3.6
Author: craigami

Celebrity Infinity Cruise Review to Caribbean - Eastern

craigami

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 35

Overall rating:

3.6 out of 5

Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: June 25, 2022

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 9142

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The ship is great, just not ready to sail and the crew was understaffed.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

Dining room took over 2 hrs per meal. Oceanview cafe had several stations not open and food was not hot.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Our room steward Abdul was outstanding. The rest of the staff seemed to be not familiar with the ship and were constantly looking for items.

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

The room was clean, but the TV didn't work for 3 days, the thermostat did not have a cover on it, and the phone did to work.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Key West, Florida

4 out of 5

Bimini, Bahamas

5 out of 5

Grand Turk Island

5 out of 5

Puerto Plata, Dominican Republic

5 out of 5

Disembarkation

5 out of 5

7 Comments

byhisgrace 2 years ago

Appreciate your feedback

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WhippetMum 2 years ago

Definitely one to avoid.

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GabeNSteph 2 years ago

Thanks for the review

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javawoody 2 years ago

Appreciate the review

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xraymomma 2 years ago

Sorry to hear about your experience. That is definitely not like Celebrity at all.

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Gwbigdog 2 years ago

Oops 😬 thanks

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AuntPinkie 2 years ago

Appreciate your feedback. It’s seems odd that some ships are still not up to snuff! Hope it gets better!

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Other reviews of this sailing

Maiden voyage with inexperienced staff

Shakedown Cruise.

Great Stops, Amazing Crew, Sadly Cruise was Understaffed