Shakedown Cruise.

Item: Celebrity Infinity
Rating: 2.7
Author: Neldajo

Celebrity Infinity Cruise Review to Caribbean - Eastern

Neldajo

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 33

Overall rating:

2.7 out of 5

Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: June 25, 2022

Ship: Celebrity Infinity

Cabin type: Inside

Cabin number: 8009

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Food was cold and cold food was warm. Only hot coffee was from the coffee bar. The crew tried to fix the problems on our cruise to no avail. It was a Shakedown cruise and we suffered through it. Our friends who are Celebrity cruisers were embarrassed and the people we spoke with said don’t rate Celebrity because of this cruise. We sail Carnival and for the price we paid for this trip, we could of taken two 7 day cruises with Carnival. We were told we would never sail Carnival after we sailed Celebrity. I don’t think so. Never experienced any of this on Carnival. Our friends are trying to talk us in a cruise called the ABC’s this fall but we are very Leary doing so. We spent a lot of money on a Shakedown Cruise. I built Submarines, Air Craft Carriers and overhauled cruise ships at Newport News Shipyard as a test engineer and I felt the frustration of the maintenance team on this ship had to deal with these problems.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

Food was cold. No hot coffee because most of the machines were broke from setting for two years due to non use. Steam tables broke and broken ice machines

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Entertainment was cut short because of the heat. Broken HVAC throughout different compartments of the ship.

Service and Staff

5 out of 5

The staff did the best they could and were very understanding. Outstanding Staff.

Ship Quality

2 out of 5

Never knew if the air conditioning would work in the area of the ship we were relaxing at. Needs a drydock period for a ships overhaul

Cabin / Stateroom

5 out of 5

Our Cabin Steward was exceptional.

Ship tip

Don’t cruise on Celebrity Infinity

Thumbs up

Ports of call

Key West, Florida

4 out of 5

Bimini, Bahamas

1 out of 5

Third world port. City was filthy and we didn’t feel safe.

Thumbs Up 1

Grand Turk Island

1 out of 5

Dirty and hasn’t been cleaned up from 4 or 5 hurricanes ago. Very trashy.

Thumbs Up 0

Puerto Plata, Dominican Republic

2 out of 5

Third world country. They have people hired by the state to protect tourists. They were titled “Tourism Police”. Did not feel safe.

Thumbs Up 0

Disembarkation

5 out of 5

Outstanding

12 Comments

kfinnegan 2 years ago

We were in Cabin 8005. It was the worst cruise ever!

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deboftheseas 2 years ago

I think if you were out on Carnival, or any other cruise line right now you’ll find the quality of food has gone downhill. Cruise lines are also experiencing supply chain issues, staffing issues the same as any business. Infinity is overdue for dry dock that keeps getting delayed due to Covid backlog. The ABC’s are Aruba, Bonaire and Curaçao….probably on a newer ship of Celebrity. Celebrity is a different clientele than Carnival, more 50 plus age group, not raucous parties, not an up till dawn nonstop party and eatery. Maybe it’s just not your fit.

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garsny 2 years ago

Hate seeing bad reviews.Hope by mid August it's solved.Used to be my favorite.Will see.I know reservations line is clueless also.

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Gwbigdog 2 years ago

Oops 😬

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mckdebbie1 2 years ago

Conversely I find Carnival to be priced higher compared to Celebrity. I am not really loyal to one cruise line as the itinerary drives what we want to do and then I’ll ships and the costs. They all have their pros and cons. I find Carnival to be the least sophisticated and more expensive than others. But if belly flop contests are your thing, then I guess another cruise line won’t make you happy.

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CruisedudeNY65 2 years ago

I was on the carnival magic last month and had to change cabins due to an issue probably also from lack of maintenance during the shutdown.

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AuntPinkie 2 years ago

Sadly, even Carnival is having some of these issues right now. But I understand why you may be hesitant to try this line again. Maybe get your friends to join you on a Carnival cruise. Our last Carnival cruise we were a bit embarrassed with our first time Carnival companions. They actually enjoyed themselves. Appreciate your feedback!

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byhisgrace 2 years ago

Appreciate your feedback

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WhippetMum 2 years ago

Thanks for the information. Definitely a ship to avoid at this time.

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CruzeFan 2 years ago

Thanks for the review. Sounds like cruising is not for you. Many of the issues you mention our standard across most cruise lines now if you read recent reviews. The ports you mentioned are fairly typical of the Caribbean, so I’m not sure how much you have traveled outside the US previously.

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GabeNSteph 2 years ago

Thanks for sharing

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javawoody 2 years ago

Thanks for sharing

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