The worst ,run down ,Not up to usual Celebrity standards ship...

Celebrity Infinity Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Reviews: 8
Helpful Votes: 181

Overall rating:

1.5 out of 5
Verified Review
Celebrity Infinity

12 Night French Riviera & Mediterranean (Barcelona Roundtrip)

Sail date: May 17, 2019

Ship: Celebrity Infinity

Cabin type: Oceanview

Cabin number: 3122

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The worst ship. I cruised over 25 cruises with Celebrity’s Solstice class ships & maiden voyage with Edge. Never complained & always we’re looking forward to cruise with them again. This was my first time on Millenia class Infinity. We thought we’re on worst Carnival ship. Ship is very neglected, poor maintenance, many of staff are not trained up to Celebrity’s standards or brought their service habits from other cruise lines starting from very top. Poor quality of food . Celebrity is always taking pride of their food & wine choices, but not on this ship! We got an impression that most of staff ( starting from very top) trying to sabotage this company. Sad...Don’t waste your money on “Infinity” & book any of Solstice class ships or beautiful Edge!

Embarkation

1 out of 5
Quick

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Dirty, with lots suspicious stains sofa we were afraid to sit on. Rusted window,time to time cigarette smoke would come through ventilation fan, overall filthy feeling

Ship tip

Do Not! Choose Solstice class ships or Edge. Food,service,& many of staff members are not up to Celebrity’s standards.It felt very neglected,staff undertrained. There is saying “fish rots from the head

Ports of call

Barcelona, Spain

1 out of 5
It’s excellent,but if I give 5 stars ships ratings goes up . That’s nothing to do with beautiful Barcelona. Infinity is awful

Cannes, France

1 out of 5
Cannes are beautiful & 5 star, but Infinity is not!

Livorno (Florence & Pisa), Italy

1 out of 5
Livorno is boring, but Florence & Pisa amazing!

Civitavecchia (Rome), Italy

1 out of 5
Beautiful city Tarquinia rich with Etruscans catacombs, amazing museum & very charming town with great restaurant “Ambaradam” just 15 min bus ride with total price for round trip for two 5.20 euros!

Naples, Italy

1 out of 5
Pompei, Capri, Amalie coast are must to see!

Palermo, Sicily

1 out of 5
Very neglected, filthy, not friendly & quite pushy locals.

Valletta, Malta

1 out of 5
Always beautiful & very friendly locals.

Marseille (Provence), France

1 out of 5
Interesting port

Sete (Carcassonne), France

1 out of 5
Charming,quaint port town with great restaurants.

Disembarkation

1 out of 5
Quick

Traveler Photos

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3 Comments

Gwbigdog    2 years ago

Oops 😬

wgammon1    3 years ago

I don't believe a word on this review.

Revger    5 years ago

Jeez, I’m glad you’ve already sailed because I don’t want you on my voyage. Way too negative.

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