Carnival Venezia Cruise Reviews
Carnival Venezia ship stats
-
Price:
$$$$ -
Size:
XL -
Total Passengers:
4,072 -
Total Crew:
1,424 -
Passenger to Crew Ratio:
2.86 -
Built:
Mar 2019 -
Refurbished:
Jan 2023 -
Number of Decks:
14 -
Total Cabins:
2,091 -
Cabin Categories:
36 -
Gross Tonnage:
135,500 -
Length:
1,061 -
Beam:
122
Carnival Venezia cruises to:
Carnival Venezia departs from:
Carnival Venezia ratings:
Carnival Venezia cabins
2091 cabins and 36 cabin categories.
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Carnival Venezia dining
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Carnival Venezia onboard activities
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Carnival Venezia deck plans
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340 Carnival Venezia Reviews
Write a ReviewIt was OK by eccops4kids
Sail date: / Traveled as: CoupleShip: Carnival Venezia
Would like a redo with a clean cabin by KellyFornshell
Sail date: / Traveled as: Singles/FriendsShip: Carnival Venezia
Nice Cruise by SummerDays718
Sail date: / Traveled as: Singles/FriendsShip: Carnival Venezia
View All 340 Carnival Venezia Reviews
Carnival Venezia photos
Upload Photo243 Carnival Venezia tips
bonhomme1954
Stay away from this cruise. Carnival needs to train their employees on proper customer service. We had to wait 3 hours in NYC getting onto the ship. We were hoping things would improve after boarding but that didn't happen. There is not much to do unless you want to be drunk the whole cruise. If you paid the ridiculous price for the unlimited drink option then I guess you would want to drink so you can forget this cruise. The staff was not helpful or polite. On every other cruise we have been on most of the staff always greets you and will talk with you. We decided to get off the ship when we reached the first port. We had a great day walking around and made sure we were back early enough to board the boat. Well, Carnival had more problems with getting people on the boat and ended up waiting again. We were told by the port authorities that Carnival was experiencing a problem with their boarding so we sat down for a bit. No one was moving for at least 30 minutes. We finally got back into line and waited more than an hour to get back on board. The port authorities were awesome. They walked around apologizing and offering help to everyone. When we got back on board we went to guest service to talk about our bill and the women was so unpleasant. She did not want to talk with us. We did ask about the delay and she didn't apologize. Instead she blamed the port authorities. The family next to us was complaining about their cruise and asked for a number to call. We requested that number too but were denied the information. The other agent finally gave us a number but it was just the 1-800-carnival general number. We have an international calling plan on our cell phone so decided to spend time on our vacation calling that number. The only way to get to a live person was to request booking a future cruise. I explained the situation to the representative on the phone. She did apologize but explained that they couldn't do anything on their end because we were still on the cruise. She explained that I would need to speak with someone at guest services on the ship but I had already explained to her that experience. She gave us an email to send our complaint to. I did send them an email as soon as we got off the phone. We received a auto response that stated it would take up to 45 days to get a response back!!!! Wow!! How does Carnival feel that is acceptable customer service????
Magglk310
Don't waste your time and money
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It is American and does not typify the "real" Italy, as Costa ships normally do so well.
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