Carnival Firenze Cruise Reviews - Reviews

Overall my feeling about this cruise is that I will not go on Carnival cruises again.

Very nice experience and will definitely come back again for some more!

Cruise and Ship was just ok. This cruise, for me, is a cruise for the sake of just getting away. The Ports were ok for first time visiting Mexico.

We had a wonderful time on this ship. This is the 3rd time we've cried carnival out of Long Beach. I really wish they had a better system for managing traffic to and from the Port. The casino is too small imo.

We do wish there was a food station open later at night besides pizza. It showed on the app that there was but we never saw it We had a fun time!!

Best cruise director ever out of my 13 cruises. He was appropriate, funny, talented, energetic, and all around likeable.

Good time relaxing and enjoyed the band at night. They were fun and entertaining.

We ordered through and got an amazing deal. Free gratuities, cruise cash, and easy booking. Paid less than anyone we spoke to on the ship that thought they got a deal. Lol

Great cruise, Mazatlan is a dump. Cabo was great. Did not understand why we were in Cabo only 6 hours when there is a lot to do there and Mazatlan for 12 hours with nothing to do.

Being our 1st ever cruise it was a learning experience for sure, crew was awesome, boat exceeded expectations, definitely

I cut my foot on the shower door. I got the runaround between Services and the then-closed doctor's office. All I need was a band aid and some ointment. I am extremely upset that I was not serviced so as to prevent infection. I did not want to bleed on the carpet on the way to Guest Services, and they would not deliver anything. This issue alone causes me to not recommend Carnival to others, and I will likely not be a repeat customer.

We celebrated our 38th anniversary and we had a great time.

I recently booked a cruise with Carnival Cruise Line, and it was a fantastic experience. The booking process was seamless and easy, and I appreciate the additional bonus offer. The service on board was exceptional, the dining options were varied and delicious, and plenty of activities kept everyone entertained. I particularly enjoyed the attention to detail and the friendly staff members who went above and beyond to ensure we had a memorable trip at evening dining. I recommend Carnival Cruise Line to anyone looking for an enjoyable and relaxing vacation at sea.

It was our first time on a cruise, I liked that we were paired with a similar family at our first dinner, that was unexpected and such a great idea. We ended up spending a lot of time with them. I loved everything about the cruise, especially the music that was playing everywhere at all times (DJs, piano bar, Medici Bar, etc). It was a very good first experience.

Our first cruise first time away from our ten kids celebrating our 20th wedding anniversary. Was so excited for some relaxation and unfortunately wasn’t ever able to relax and rest. Club O2 above our stateroom parties till the late hours Cabo was disappointing the water taxis took forever and we despite being in the front of the line for numbers didn’t get off the boat till one. It wasn’t a day in Cabo. It was hours. The weather was crummy on our day at sea to Ensenada so that was a bummer as well.

Did not shake & you could not feel you are on a ship, the food buffet was very good.

Very pretty ship. Excursions were very good. I probably will stay away from the 5 day cruises in the future based off what I saw. I wish the Terrazza section had a pool. That was my fault for thinking the Havana and Terrazza were the same. Andrea in the shops was wonderful. She helped us with our purchases and really very personable. Aldi and Erica were great in the specialty dining rooms. I have been cruising for the past 25 years and felt like you didn't get great service in the dining room unless you paid for a specialty dinner. That was a huge disappointment. Never asked if we wanted anything else to drink unless it was something from the bar. Menus should show the drinks that are available at no charge. I felt with the updated technology used on the boat, that although some parts are great, it really takes away from the personal interaction. The checking in for dinner was always chaotic. the app seemed to cause more confusion and people still waited in the halls. Good experience but missed the personal interaction with staff. With automatic tipping, you can tell folks don't go out of their way to provide great service. I may just end up trying a new cruise line. I have been cruising with Carnival for the past 15 years and I think it is time to try something different.

I would seriously hope the buffet can like maybe charge the guests with a given allowance or something along that line to control the amount of wasted food. That will then in turn with the money save on wasted food, the cruiseship can invest in more better quality & varieties of flavors for different ethnic groups. Looks like every cruise, the guests gain more & more weight, ship will sink LOL

As a couple we have been on this cruise 4 times now. We have been on different boats every time. This was our least favorite boat. Elevators were a joke. Getting off the boat in Catalina was a real long wait. It seemed disorganized. The food was ok except for the issues we had trying to accommodate our son's food allergies. 3 years ago, we had a great experience, and he loved the food and the care taken to keep him safe. This time it just seemed that the kitchen staff couldn't be bothered with accommodating his needs. At the end of each meal, our waiter would have our son make his food selections for the following day, but when we showed up for mealtime the next day, the waiter would say that they didn't get his order at all. This led to a longer mealtime for his meal to show up and it was very limited on what they could fix for him at that time. I didn't like the fact that we had to pay full price for our two granddaughters who were both under 2 years old. They really didn't take up any extra space but because they were with us, we were required to pay for a more expensive cabin, and they diffidently didn't eat their share of food.

Overall, the cruise was a great experience for my birthday!