Europe - Western Mediterranean Cruise Reviews

This was our 3rd cruise but first time on Royal Caribbean. We sailed on the Navigator of the Seas and it was really a great experience overall. We were in a family suite as there were 6 of us and the amenities made us feel like royalty. The Concierge Service was the best I have ever had including evening happy hours, separate poolside areas reserved, reserved seating at the shows and more. The ship was extremely clean, the staff knew our names and the service all around was 5 star. The food in our dining room was also excellent and every night was a fun and unique experience.

Overall impression of the Adventurer of the Seas is that the ship is in need of some upgrade. it appeared a little worn> the balconies were rusty and the handrails were peeled. The casino was very dated and the decor of the ship was very dated and disjointed. The peach colour is really depressing.

The Noordam is a beautiful ship. Its venues are underused, however. They could/should have activities going in all these fabulous rooms every day--not just the lone "at sea" day. A no-smoking policy would be appreciated (their "suggested" smoking areas were only loosely adhered to--as was the "adults only" policy at the aft pool.)

Friendly crow, amazing recreation schedule, very clean rooms and ship, you can attend the production show then have a delicious dinner then watch the prade show then have a jacuzi with some coktels then go over your room and sleep. meaning there are many entertainment plans in the ship and this was one of them. The Cruise with Royal Caribbean is the best sea cruise and they speak English and Spanish.

I DIDN'T ENJOY IT

THINGS NOT LIKE WHAT IT USE TO BE. YOU HAVE VERY BAD CROW. ITS CLEAR THAT YOU HAVE CUT A LOT OF EXPENSES

The ship is a converted cargo ship with low ceilings - Costa has done a good job of renovation but it needs to be done again. The pools are tiny, and the internet worked sporadically

The ship was ok, but the service was not good. You did not feel that they were there to help make your cruise a wonderful experience. Service people were not smiling, did not greet you when you passed them, and, if you needed them, were not that helpful. The food was average at best. The deck dining area was inadequate for the number of people on board, and the food service area was not well located. Rather than being in the middle, it was to one side and the sitting area stretched to the end of the ship, so by the time you found a seat, if you ever did, your food would be cold. We did love the shore excursions and the itinerary was exactly what we wanted. Thank God we had only 1 day to stay on board the ship while at sea. The curfew for children was very late (1AM) and they were rowdy, mistreating gym equipment late at night, screaming in common areas.... You could not use the pools or hot tubs as they were taken over by kids from early morning to very late at night, although there are 2 pools and one of them should have been only for adults. In all a good cruise for what we wanted to see, but not comfortable or pleasant.

Being our first cruise, I have no point of reference or comparison. However, our expectations were exceeded with the quality of the service, amenities, accommodations and food!

Nice ship. Larger balcony room was spacious enough for the four of us, including 2 teenage daughters. Very disappointing food service. The main dining room is nice but food and service is substandard (compared to other lines or restaurants). They offer many "specialty" restaurants which we found the service to be very good, but food quality is still lacking. No midnight buffets like other lines. I must say the best food was at the buffet dining room - though it was always a mad house. Overall service level is also substandard. The room steward seemed to care but really to write home about. The rest of the staff, from bars to cruise information was sometimes downright rude. Port itineraries are pretty much useless... They point out a little history but not much information if you want to do things on your own - who wants to shell out $400 - $600 at everyport for the tours??? Overall, disappointing but we enjoyed the room and the itineary.

Cruising is no longer what it used to be. There is no baked Alaska parade, lobster tails, high quality food, etc. In the rooms, don't expect conditioner and other amenities... you have to buy all of it onboard now.

The ship is terrific. Rooms were very comfortable and quiet. Nice beds, air conditioning, and very large showers compared to other ships I've been on. Pool area was unbelievable with large water slides, live music, 3 hot tubs and various places to get food and drinks.

Overall the Jade is a comfortable ship. Modern, new, clean, etc.

We did a Mediterranean cruise on the Norwegian Jade. The ship was in excellent condition (very well kept). The staterooms were pleasant, in particular, the bathroom was designed well. The staff was friendly. The food was good, but not excellent.

we were very impressed with the ship; the staff geniality; the cleanliness & responsiveness of crew.

Overall the ship was great!! It's a beautiful ship and I can't say enough about it. This was our first cruise for my wife myself and our 11 year old. All the ports were excellent! Wish we had more time in each port. The food, entertainment,staff ,ports,condition of ship were excellent! I highly recommend this cruise.

We took a couple of excursions, we were very well informed and the quality of the transfers, tour guides, food was outstanding. The ship is very nice, clean, the food was HOT, not cold like in other cruises, the expectation for quality in all the restaurants, spetially in the specialty restaurants was excellent.

the MSC Fantisha was in good shape the staff were good. The schedule and cost just to be on the ship was unbelivable. no beverages were included in the price of the cruise not water or coffee. No ice tea was to be found. If a glass could be found it was very small. Water for lunch and dinner was 2.06 EU. All and all the I would not go on the cruise again.

Ship was great. I would really recommend the garden villas. What a great way to enjoy a vacation.

There was a huge disparity between the cleaning staff (mostly from Indonesia and the Phillipines) and the management (mostly Norwegian - upper management and mid management, Polish, Russian). The lower end staff were nice but the others were condescending and rude. Instead of finding ways to make customers happy, they were dictating the way it was or what they were or were not going to do. For example, they delivered off shore excursion tickets to my state room after I had left the ship. When I asked for a refund, they went to check the security logs to see if I was lying about when I left the ship! This is no way to treat a customer who is "on vacation" Moreover, it set a poor tone for the rest of the cruise. They were snippy and unwelcoming in their attitudes. People are spending a lot of money and should not be treated this way.