Great Itinerary, But Not a Great Cruise
Norwegian Jade Cruise Review to Europe - Western Mediterranean
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail date: July 18, 2010
Ship: Norwegian Jade
Cabin type: Oceanview
Traveled as: Family (older children)
Reviewed: 14 years ago
Review summary
The ship was ok, but the service was not good. You did not feel that they were there to help make your cruise a wonderful experience. Service people were not smiling, did not greet you when you passed them, and, if you needed them, were not that helpful. The food was average at best. The deck dining area was inadequate for the number of people on board, and the food service area was not well located. Rather than being in the middle, it was to one side and the sitting area stretched to the end of the ship, so by the time you found a seat, if you ever did, your food would be cold. We did love the shore excursions and the itinerary was exactly what we wanted. Thank God we had only 1 day to stay on board the ship while at sea. The curfew for children was very late (1AM) and they were rowdy, mistreating gym equipment late at night, screaming in common areas.... You could not use the pools or hot tubs as they were taken over by kids from early morning to very late at night, although there are 2 pools and one of them should have been only for adults. In all a good cruise for what we wanted to see, but not comfortable or pleasant.Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Livorno (Florence & Pisa), Italy
Palma De Mallorca, Balearic Islands
Pros: The itinerary and the excursions. the size of the room was good
Cons: The service and the food
Recommends Norwegian Jade? No.
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