Great Itinerary, But Not a Great Cruise

Norwegian Jade Cruise Review to Europe - Western Mediterranean

Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3 out of 5
Verified Review
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail Date: July 18, 2010
Ship: Norwegian Jade
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 7 years ago

The ship was ok, but the service was not good. You did not feel that they were there to help make your cruise a wonderful experience. Service people were not smiling, did not greet you when you passed them, and, if you needed them, were not that helpful.
The food was average at best. The deck dining area was inadequate for the number of people on board, and the food service area was not well located. Rather than being in the middle, it was to one side and the sitting area stretched to the end of the ship, so by the time you found a seat, if you ever did, your food would be cold.
We did love the shore excursions and the itinerary was exactly what we wanted. Thank God we had only 1 day to stay on board the ship while at sea.
The curfew for children was very late (1AM) and they were rowdy, mistreating gym equipment late at night, screaming in common areas.... You could not use the pools or hot tubs as they were taken over by kids from early morning to very late at night, although there are 2 pools and one of them should have been only for adults.
In all a good cruise for what we wanted to see, but not comfortable or pleasant.

Food and Dining

3 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5

Don't Miss: Florence walking tour
3 out of 5

Don't Miss: The Northwest coast and Formentor
5 out of 5
Also too short, needs at least 2 days to see the area
Don't Miss: The Amalfi coast is definitely a must
5 out of 5
The stay in Rome was too short, it needs at least 2 days to see the highlights of this beautiful city
Don't Miss: Vatican and Sisteen chapel
5 out of 5

Don't Miss: All of it, it is a great place to visit

Pros: The itinerary and the excursions. the size of the room was good

Cons: The service and the food

Recommends Norwegian Jade? No.

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