Caribbean - Western Cruise Reviews

I’ve been on 5 previous cruises. I’ve really enjoyed them all until MSC. I read so many reviews and a great many were not good. I even called to cancel, but they told me they had never heard anything negative, which was clearly not true. All other cruises were all inclusive except for specialty dinning. MSC charges for absolutely everything. There are no food stands anywhere like other lines. Last year we traveled the same time which included the Super Bowl. There was tailgate food everywhere for the guest to enjoy. This year, MSC, NOTHING. They have water on ONE deck only! And they shut the most convenient one down at 4:00pm!!! Buffett is just so gross. Cold food, no variety, same thing every day. The disrespectful staff was shocking to me. It’s very clear that they are poorly trained. The onboard shopping is for the wealthy only! All other lines I have been on have so much more. My overall feeling is the regret I have saving my hard earned money (it took me 6 months) to pay the cruise fare. I cried a few times, simply by feeling taken advantage of. I will NEVER book with MSC again. The fact that every guest we interacted with felt the same way confirmed my take away from the MSC experience.

Cruise was relaxing and enjoyable. Would definitely do Holland again, but would choose different itinerary.

If there had only been one or two things that were bad, it would have been a good experience. But having a bed that was uncomfortable, food that wasn't great, entertainment that was lacking, and an overcrowded ship made this a cruise that was more than a little disappointing. This was the first time I was ever relieved to be home from a vacation.

Very disappointed. No offer of compensation for the missed port. However they still let excursions go in Jamaica that were awful due to water conditions. Specifically the catamaran and snorkeling excursion. Couldn’t even see anything because we had to swim so hard not to get swept away. Nickel and dimed everything. Threatened to charge $25 for pool towels. Had to check them out. Over cramped ship. Adult area in daytime had no music and big screen only showed basketball and soccer.

I don't think I would book with again. Mainly because they didn't tell me about the mandatory tips. This ended up costing me an extra $140 that I did not even factor into my cruise budget. If I did not bring on extra money or my credit card, who knows what would have happened. But for the cruise line itself, Norwegian Breakaway is a very very nice ship and there is a lot to do for just about everyone. I don't think you'll be disappointed. Book with Norwegian itself. Don't rely on not unless you want to end up with a lot of extra charges that they didn't tell you about.

Overall a great time. Next time I would book a different deck and not Allow my credit card be connected to my kids. I was told it needed to be on there in order to utilize the beverage package. That was incorrect. My so. Could still Use the package without the card attached.

Next time hold on to your bags and luggage to exit the boat easier.. Do not use the night prior system that they take down to the customs area.

A great week long cruise in winter. Will again next year

I went on this cruise to rest and relax and it easily made that possible. Lots of activities available it you wanted though.

I enjoyed the cruise but was a little disappointed with the crowd. The Apex did not feel as crowded.

Excellent overall experience...Retreat did not disappoint on any level.

Happy to be on cruise, but due to specialty restaurants and long waits to get drinks, I would not do this ship again!

Cruise itself was good. Ship was very clean and beautiful. Staff were great as usual. Before reading the opinion below, please know that we had a great time. The complaint below would be greatly remedied by better manners from the kids or parents watching closer. Carnival needs to have a more robust system regulating minors. I cannot stress the level of frustration we had EVERY SINGLE EVENING. We understand kids being kids and having fun during the day. It's after the 5:00pm or 6:00pm time frame that it got bad. "Children" (non-teenagers) were not the problem. The problem were teenagers roaming in packs with no respect for fellow passengers. We experienced numerous examples of: - running uncontrolled through crowds almost knocking people over - budging in front of people waiting for elevators. No care that others had been waiting much longer - Rudely speaking to others. I witnessed many instances of senior citizens being made to feel uncomfortable because of how they were talked to. - Lack of care of littering - throwing and slamming balls off stairways and walls - Throwing food off the balconies. We saw instances of pizza/food being tossed Carnival staff need look out for this behavior and stop it immediately. Also, Carnival needs to have a curfew of 10:00pm for minors. Having a 1:00am curfew is ridiculous. What we experienced is most likely experienced on other Carnival ships. If something isn't done as with other issues (ie: marijuana (which we still smelled often), fighting, personal speakers)....Carnival's reputation is at stake as this is what we had already heard online and from others prior to our recent cruise. What we had heard was simply confirmed.

We truly loved Guy's Burgers, the casinos, Caliente, and the Comedy shows. We really wished we could have enjoyed the hot tubs more and to have designated hot tubes for adults only. It baffles me that so many parents leave their children unattended on the ship. We had about 10 young children enter our hot tube that was already full with 6-8 adults that they did not know. To me that is so dangerous, but that is my personal opinion. Hot tubes need to be available past 8:00 pm! Definitely get the drink package, it is so worth it! 4 fruity drinks a day, pretty much will equal your daily drink package cost.

The staff and entertainment were outstanding. For such a large ship with so many diverse passengers it would be better to publish, post and broadcast consistent, clear directions and information. Spent a lot of time searching for information only to find it in an unexpected place.The best communication we had was info about debarkation the night before we docked.

Overall we had a good experience. Our main objective was relaxation and snorkeling at the ports when we could. Having gone on smaller and newer ships in the recent past, this ship had more people on it than we prefer and it might be due for a refurb before long.

I am a Platinum member and waited on platinum line while many others were taken care of. There should be a separate person taking care of Platinum members only not just a line. No computer area to access and print out papers for my next cruise. No priority seating for Platinum members at my time dining. Not enough stalls in restrooms by dining and theater. HATE!!! automatic restroom doors, they stay open and I witnessed many men zippering their pants in full view. Also women restroom door stays open to long to have privacy for us women. Smoke in casino and on decks. Saving of seats and lounge chairs

The boat is very nicely equipped. They really need to work on their app. Half the time it wouldn't work correctly which made staying connected to your cruise mates difficult at best. Overall a very good cruise

Celebration is a big ship with a lot of diversity. Children were better behaved than adults.

I have been on this ship a few times and the overall experience was nice.