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Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 19

Overall rating:

3.3 out of 5
Verified Review
Norwegian Epic

7 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: February 18, 2024

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 11056

Traveled as: Family (older children)

Reviewed: 8 months ago

Review summary

Happy to be on cruise, but due to specialty restaurants and long waits to get drinks, I would not do this ship again!

Embarkation

2 out of 5
I'm a platinum member now and was excited about priority boarding. In line however I was told I had to be platinum plus. no such thing.

Ship experiences

Food and Dining

3 out of 5
main dining rooms very good. buffet was okay, but the seating is terrible. Must make reservations before cruise even starts or you can just about forget about them on this ship! not enough staff in the specialty restaurants! without reservations you pretty much will not get in. They open at 5:30 pm. If there is a cancellation or no show they don't fill it because it would back up the rest of the reservations through the evening. they hold reservation for 15 minutes. They tell you to show up at 8-8:30pm to see if they can get you a table. I did this 5 nights in a row and always the same reply nothing available. The fifth night I waited a whole hour going up to host every 15 minutes, no luck at all. That night there was a minimum of 10 tables that sat empty that whole time I was waiting. I was calling reservations 3 times everyday and got one at 5:30 on sixth day. I had to argue with host for ten minutes and finally was seated after 15 minutes. Food was excellent,service was good but slow. A good 2.5 hours there. I talked to guest services and onboard lattitude services and managed to get into one more specialty restaurant on day 7. food was great, service good but slow. missed shows on last night due to this.

Onboard Activities

3 out of 5
hot tubes and slides were okay

Entertainment

5 out of 5
burn the floor and beatles were excellent. others were good

Service and Staff

3 out of 5

Ship Quality

2 out of 5
stayed in balcony, toilet,shower,and sink set up receives a failing grade from me. Hard to find seating in buffet area due to high backed leather seating that separates seating from buffet area. these tables seat up to 8 and can not be changed. walking around they often only have 2 or 3 people sitting at them.

Cabin / Stateroom

2 out of 5
comfort, size, and cleanliness was very good, I would fail it on toilet, shower, and sink layout.

Ship tip

stay away from it. bar service is slow and long lines due to under staffing

Ports of call

Port Canaveral, Florida

4 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

cancelled due to weather

Montego Bay, Jamaica

4 out of 5

George Town, Grand Cayman

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

5 out of 5
If you are up early you can get off fast
Was this review helpful? 19

7 Comments

Jerrec     8 months ago

NCL opens reservations for speciality dining 120 days out. If you wait until you are on board you are going to be disappointed no matter which ship you are on.

crusin4gramma     8 months ago

They are not understaffed. Due to ships being at 98% capacity or above you will wait in lines no matter what cruiseline you sail with. I just got off NCL and asked about staff, I was told they are fully staffed.

javawoody     8 months ago

Appreciate the feedback

BnCTcruising     8 months ago

Thanks for sharing. We had similar experiences with crowds when we were on that ship.

cruising2004     8 months ago

Thank you for your review. Sorry this cruise wasn’t the best.

Gwbigdog     8 months ago

Thanks for sharing

HeavySeas     8 months ago

Thanks for sharing and glad you enjoyed your cruise

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