Will not cruise with Norwegian again. First and last.

Item: Norwegian Epic
Rating: 2.9
Author: sheriblack234

Norwegian Epic Cruise Review to Caribbean - Western

sheriblack234

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 10

Overall rating:

2.9 out of 5

Verified Review

7 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: February 18, 2024

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 11257

Traveled as: Couple

Reviewed: 3 months ago

Review summary

Very disappointed. No offer of compensation for the missed port. However they still let excursions go in Jamaica that were awful due to water conditions. Specifically the catamaran and snorkeling excursion. Couldn’t even see anything because we had to swim so hard not to get swept away. Nickel and dimed everything. Threatened to charge $25 for pool towels. Had to check them out. Over cramped ship. Adult area in daytime had no music and big screen only showed basketball and soccer.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Crowded and awkward.

Cabin / Stateroom

2 out of 5

No separate bathroom, just sliding glass doors on shower and toilet. Sink in living space. Balcony separation panels constantly banged. Had to stuff paper in between to stop the noise.