Overall a great trip

Item: Harmony of the Seas
Rating: 4
Author: GG2020

Harmony of the Seas Cruise Review to Caribbean - Western

GG2020

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 16

Overall rating:

4 out of 5

Verified Review

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: February 18, 2024

Ship: Harmony of the Seas

Cabin number: 7520

Traveled as: Large Group

Reviewed: 3 months ago

Review summary

The boat is very nicely equipped. They really need to work on their app. Half the time it wouldn't work correctly which made staying connected to your cruise mates difficult at best. Overall a very good cruise

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Most activities geared for the younger crowd

Entertainment

3 out of 5

The system they use to book the shows sucks. Almost all of the shows where booked before we even had an opportunity to book. I was able to get into Grease and a modified water show, both very good. I've never been on a ship that I couldn't get into the shows. I was very disappointed in not getting to see any comedians or a full water show. The hurry up an wait was ridiculous in the hope that you might get in is a joke.

Service and Staff

5 out of 5

We ate at Jamie Oliver's on the 6th day of the cruise at 6:45 and it was the absolute best experience primarily due to our waiter. I wish I could remember is name. He was from the Philippines. Not only did he do a great job getting us to come in he as great at up selling.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Bed was hard! The cabin stewart did a great job.

Ports of call

Galveston, Texas

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5

The port wasn't finished and the only restaurant Rum Runners looked to be a fun venue but quickly became a great disappointment. Music was good but too loud, the waitress was poor at best. Had to place are order twice and then one of the meals didn't show up until we were ready to leave. Don't order a mixed drink because they don't know what they are doing. The food itself was gross, very greasy and cold. Such bad service we didn't leave a tip, which is the first time I've never left a tip.

Thumbs Up 0

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

5 out of 5