Great cruise - sad to have wedding ruined by bad customer service! Promissing to go pick up luggage from the airport and not delivering is unacceptable.
All in all the ship the service and the ports where great and I had a good time with friends and family.
I would say that Jamaica was not the best location to port and falmouth is not a convenient place to get in to Jamaica. I would avoid that if I go in the Future, sadly due to changes Jamaica became part of our trip.
Overall experience was good. I only think they should change the variety of there menus each day from the windjammer. In the main dining room was a waiter that wasn't very pleasant, but the rest of the staff was very helpful, nice, and very good.
I love this class of ship and the Harmony did not disappoint. It is not for everyone but for me the variety of things to do (or not do) is perfect. I like having choices of things to do snd eat and I have that on Harmony of the Seas.
The cruise was great! the only real problem was our son bought us the 3 night fine dining package. He manly got it for us to go to the hibachi dinner and he was told it was included, but when we got there they told us it wasn't only the sushi dinner. We don't eat sushi! We asked for a refund on the 2 night we weren't going to use and they would only give a partial refund. I thought that sucked. We figured if that was the only problem we really had you couldn't ask for a better cruise!!!
Overall a great cruise and beautiful ship!! Staff could be more attentive. Don't charge for popcorn and add movies under the stars. Also add a little more flavor to the food.
Warn people about the aggressive behavior of the locals trying to sell stuff and how to avoid it.
The ship was nice, but again it was not at all what I expected, I think I expected more and was very disappointed. There was a lot of wear and tear in my stateroom for a ship that is less than a year old.
Awesome time with lots of things to do. Three generations of my family enjoyed this cruise. If you are a cocktail drinker, get the drink package before you leave. It will be worth it. You will have a great time and it does not feel crowded.
Loved sailing with Royal Caribbean. Little hiccups here and there but had fun nonetheless. Didn't recieve my 250 on board credits on the ship like I expected ..wasted time trying to call someone about it. Only to find out I would not be getting my credits until I got home 😔 . While my spa treatment was nice, the location of the spa is really not a good spot for a peaceful and tranquil massage , You can hear all the clucking from the ship.
Cannot really do better than Oasis Class if you are a suite cruiser. Rooms are terrific, perks of concierge lounge and restaurant, expedited embarkment and departure, pleasant helpful staff make it worth the extra money
We (6) all picked the cruise to go to the original ports, after the hurricane changed all ports, we when to Mexico and Nassau. we have been to these ports many times and one of us have a time share on it. Royal Caribbean did not try to make this right. They should have offer a discount on a future cruise to the right ports after they get up and running again. I paid more a RC cruise and got Carnival ports. Not happy with RC, will be on Norwegian in the future. Dan M Harmony Sept 30,17 room11154
I was on Majesty of the Seas on 9-11-2001, it was a bad experience. Not only because of what was happening in the world, which There are no words for, but this older ship was poorly laid out and the food wasn't great. We WILL GO with Royal Caribbean again and Harmony of the Seas. It was a pleasure! I have been on 27 cruises, mostly with Carnival and some Celebrity. I don't think we will be back with Carnival...RCCL is just TOO GREAT!!!!!
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