Alaska - Gulf of Alaska Cruise Reviews

Fantastic itinerary. This Cruise was amazing. The ship is somewhat dated but I believe she is scheduled for a renovation next year.

The cruise part was fine. The land tour part of the cruise package was a disaster. Whoever was involved in booking the hotel rooms hasn't been to an Alaskan "resort" or doesn't care about comfort. Three people CANNOT sleep comfortably in two double beds. No AC, inadequate ventilation, lack of blackout curtains exacerbated the situation. Do not book an RC land tour if more than two people - even then verify the bed configuration.

We had a bit of a hiccup. I booked the cruise and didn’t realize in Seward we would disembark. Fredy Rivero was awesome and calmed me down throughout the process of finding airline tickets to get back home. He was extremely helpful and courteous explaining the procedures. Great customer service.

This may have been the hardest trip to plan and the hardest way to travel to get to from Florida but it was most definitely worth it. Would do it again. Royal Caribbean is the only way to cruise. They really care about giving great customer service.

Awesome sights. The boat had plenty of inside windows to look out if you didn't want to stroll the deck in the chilly wind.

Traveling as a group of ten on three different reservations we did our utmost to ensure we were cross referenced and coordinated in order to be together both for the cruise and the three day Denali add on(through Princess). On board and during our land portion we had guest service staff tell us were cross referenced as well as some who told us we were not. Throughout the trip one of the three reservations would be seated at a different dinner table, bus transfer, tour group, hotel building, etc. Day one, at sea, we double checked our reservations to ensure we were put together. Guest services either "didn't know" or "couldn't tell" if were together on any part of our land portion. Throughout, I was surprised by guests services lack of knowledge/empowerment/interest or some combination thereof. We had to follow up in every instance individually as we went along. I do not believe this was our only option. Be sure to double check any drink packages, internet purchases, etc., that you believe you may have added to your reservation. Our beverage package was somehow "missing" from our reservation. Guest services never legitimately helped us get this corrected. The ports and scenery are beautiful. We are glad we made trip and ultimately wish we had chosen a different cruise company.

Overall a very good experience. Alaska is a beautiful state. The 2 negatives were (1) the mediocre food quality in both the dining room and Chops Restaurant and (2) a terrible disembarkment and airport transfer experience.

Many of the employees were either trainees or it was their cruise. This was almost like a staff training cruise. The food was mediocre at best. Our staterooms smelled like sewer, otherwise the ship was clean. The staff was very accommodating. It rained in my daughter's head in her cabin. That was gross.

Choose another Cruise. We have been on Disney, Princess, Royal Caribbean, and yes even Carnival. You will fare much better.

I had a wonderful time. The optional excursions (river rafting, whale watching, and flightseeing) made it even more memorable.

Cruise was excellent, would have liked to stay in Ketchikan a little longer. Food and room service was amazing

Ports were fun. Did land tour before which was nice. Ship was just ok. I was impressed with anything

Cruising seems to be the only way to see Alaska. We had many happy circumstances where a modestly priced excursion gave us a thrilling adventure.

It was pleasant because of the destination but this ship would have been brutal in any other situation. It is very poorly maintained and tired looking. The staff of course is amazing, it is not their fault. But maintenance on this ship is very disruptive. They came a few times to paint while we were in there, really? Isn't this more of an off season project or a port day project?

Spectacular cruise with great scenic location. The perfect size ship for relaxing. Definitely not a cruise for kids.

I would sail on the Island Princess again. Excursion staff, food service staff, and cabin staff were amazingly good. Desk staff left a great deal to be desired. Not a great value, dollar for dollar; won't book balcony TBA again. Have had larger inside cabins. Marginalization of smokers still a sore spot; excuse of "worldwide trend" threadbare at best.

Wonderful cruise! Can't wait to take it again. You could take it multiple times and see and do different things each time!

This was our first ever cruise. Service was wonderful, but I felt everyone in sales was too pushy. Otherwise crew was great to us. I was most disappointed with the mid and late day meals. Meats were served too tough and cold.

Wonderful cruise experience. This was our first time on a cruise and we were apprehensive as to how we would like it. It was a lot of fun and would definitely consider going to future scenic cruises as such. There were so many on-board activities, definitely something for everyone.

I am thinking seriously about looking into trying another cruise line next. The last four have been Norwegian and it seems to be going downhill. I also hate the way we are charged the gratuities and they do not go to the people we intend to have them. I also do not understand why we are charged some set gratuities on drinks when we could be charged the correct amount. I bet I had 10 or less drinks yet paid well over $100 of gratuities on them. Talk about unjust gains on the part of Norwegian. What is even worse, the bartenders & wait staff do not get the tips. Wrong!!!!