Latest Cruise Line Cancellation Policies: Coronavirus Update

Hi All! I wanted to make sure you read our new Advice article that came out this morning. https://cruiseline.com/advice/what-s-hot/news/latest-cruise-line-cancellation-policies-coronavirus-update

Tags: coronavirus cancellationpolicies

40 Answers

We also cruise June 19th out of Seattle for Alaska with 11 cabins of seniors some over 70. Having a hard time talking to Celebrity. Final payment is Friday 20th. Hoping all of this passes by June 19th

Hi @Juma! I hope it passes, too! I've found this info on the Celebrity site.https://www.celebritycruises.com/travel-alert/voluntary-suspension-of-cruising.

I've heard it is challenging to contact some cruise lines. Here is the e-mail CelebrityEngagementCenter@celebrity.com

In addition, here is the contact info for Celebrity

Phone: 800-647-2251

Website: celebritycruises.com

Good Luck! Thanks for being a Cruiseline.com Community Member!

I really doubt that this cruise will happen as Canada has closed all ports till July. In order for this to proceed at the least there will have to be an itinerary change which it will be near impossible to add another foreign port which they have to have if leaving from a US port.

You really need to confirm with the cruise line. Most lines currently have a cancellation policy in place allowing you to cancel up to 48 hours prior to sailing. In this case, if it were me I would request the return of the deposit and not follow through with the final payment.

Hey all - this is a different article but I've been keeping this one updated as well. These are the lines that have suspended sailings (practically all of them at this point) and when they will start operating again. I did do a separate post on this but I'll drop in here in case any of you didn't see that one!

https://cruiseline.com/advice/what-s-hot/news/cruise-lines-temporarily-suspend-operations-due-to-coronavirus

Thanks Sarah. This kind of info is always good.

Exercise caution when making that call to your cruise line. This may indeed be the final version, but there have been several changes along the way. NCL's for example, has changed a few times since "the beginning"...

I'm still on the books for an Eastern Caribbean out of Port Canaveral on Harmony the first week of December. I haven't bought my plane tickets yet. I can't imagine it will sail. And if it does, I'm not sure I want to be on the first sailing.

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