Westerdam Cruise Reviews - Reviews

Ship passenger count was 200 over the published capacity. Ship was badly under staffed and it showed, especially in Lido. I miss the expert speakers, Lincoln Center, test kitchen, and more.

This is a must for anyone who wants to experience Alaska. Some shore times could be lengthened. Really enjoyed Ketchikan however no port time excursion we took was too long.

Very pleasant ship and cruise experience. I Would have appreciated more self service availability in the buffet but it each to their own opinion. Food quality was good and desserts better than on many ships. Not just pretty to look at but taste great. On a smaller ship the entertainment was still good but limited.

Holland America is the line to go to Alaska. The food was excellent, the staff exceptional. Enjoyed this cruise very much and will go again in the future.

This was a dream cruise for me and my husband. I wish we would have seen more wildlife but we did see a few

50th anniversary cruise and we had a great time, ship was great and the ports were on our bucket list

I like HAL it was a great trip. Despite what I mentioned previously in my survey, I will continue to travel on HAL. The food, staff and concerns of safety were wonderful. Kodiak was a jewel in itself. Alaska is a beautiful state with the friendliest people. HAL is a relaxing cruise line without the bigness, hype and money pinching aspects of some other cruise lines. The whole experience has me dreaming of doing another trans paciif of antlantic crossing again in the future. I hope HAL does not cut back services like Royal Caribbean is doing. I understand the pandemic stuff but ok, if that is the case; why is RCCL bragging about new ships and cutting passengers services at the same time? A pointed question that they do not want to answer. I hope HAL avoids this path.

This cruise was disappointing. I understand having to make changes due to the weather, but there were other aspects of the cruise that did not meet my expectations.

Good cruise, some ports not so interesting with very little to see. At port HA charged $25.00 per person for a 10 minute ride to center of town, $50.00 per couple too costly. Taxi was cheaper. Food good and varied in dining room. Highlight learnt to play pickle ball.

We were not able to book any tours we wanted even three months out. They were full or not available.

disappointing on every level . . . . . . . . . . . .

We had a very wonderful time abroad the Holland Westerdam!

I had been wanting to take this cruise for many years and was extremely disappointed that a week before sailing one of the ports was cancelled - Semarang (one of the main reasons we took this cruise. I would have cancelled this cruise if we were not already in Singapore. Lombok was added at the last moment and it caused a shortage of time in several of the ports, so activities in the ports had to be reduced.

The ship was filled to capacity but with only a maximum of 5 tenders it meant there were waits of 1 to 1 1/2 hours to board tenders and always long lines everywhere on the ship and no seats in the Lido. The ship may have beds for 2,000 passengers but it cannot properly serve them or get them on/off the ships. It was the worst HAL cruise since we started with them in 1991. The itinerary was wonderful but the ship just didn't function with so many guests.

We loved the itinerary, but between the nightmare of two rooms that were unfit for human habitation due to 80 degree temperature/diesel fumes and the poor food quality, we won’t be back to Holland America.

Overall Holland America is a good cruise line but cheap in some ways. Including soft drink beverages should be a must. Drinks and food in the informal dining places and their timings need improvement.

Great value, ship/food/service lived up to our expectations, itinerary was dynamic and comprehensive with lots of variety. Loved the alternating busy port days with a day off in between. Would highly recommend to anyone wanting a quick exploration of the lands "down under"

Overall experience on Holland America was very good and would consider booking another cruise with them.

I was promised and paid for Have It All package to find out it does not cover the third person in each room. Then they would not refund money for the HIA package and would not refund the drinks that the third person in each room ordered (sodas - 3 of them). They send coupons to your room - but look at the fine print. You get $50 off but must spend it on a $300 service or more package. Everyday I got more charges and spent more time in CS trying to get them back. I feel like I spent more time in CS then I did enjoying the cruise.

I would do it all over again, we love cruising in Alaska.