The staff were the shining stars of our cruise!
Westerdam Cruise Review to Alaska - Inside Passage
Sail Date: August 23, 2014
Cabin Type: Oceanview
Cabin Number: 1114
Traveled As: Family (older children)
Reviewed: 2 years ago
Loved the staff....everyone was so friendly and helpful! From our waiters and wine servers at dinner to our cabin stewards and Front Desk staff, it was clear that they all went out of there way to be helpful and this produced multiple smiles from us every day. We always looked forward to seeing them.
I think more information on sea sickness would have been helpful to be more prepared. I ended up eating breakfast at the same table with one of the singers/performers (Jonathan) and he gave me some great tips about sea sickness and how to deal with it. It would have been great to get that information on the front end and be more prepared because our entire party dealt with that for the first 2-3 days.
One of our rooms had 3 people in it, yet we were charged the same amount per person and the 3rd bed was extremely uncomfortable. Having a discount for the 3rd person (who was my 88 year old mom and INSISTED on taking that extra bed) would have softened that blow a bit.
Finally, having both some healthier options for food/nutrition (juice bar?) and food with a cover, each of us got "stomach sick" (to put it softly) for at least a day on the cruise due to some sort of bacteria (that's my belief anyway and I washed my hands consistently and work at a hospital) would have been better. I guess large plastic covers so that the guests can still see the food, but it can be more protected from people sneezing or coughing on it would be great.
Otherwise, great ship, great sights, great experience.
Thanks for asking!!
Food and Dining
Service and Staff
Cabin / Stateroom
The lines weren't too bad, anywhere. You've done a good job in having people leave the ship in a staggered manner.