Volendam Cruise Reviews - Reviews

This was a once in a lifetime voyage with the opportunity to see distant ports without having to fly to Australia or New Zealand

This was our first "long" cruise. We did learn that 30-45 day cruise would fit us better.

Overall, I was not impressed with Hawaii, except for Pearl Harbor and the Maui Gold pineapple plantation. The 5 days out and back was wonderful. I enjoyed being on the ship. The ocean was consistently very rough the whole time and a number of guests fell during the cruise. The staff was exhausted but pleasant. Many of the staff were going home from San Diego. They got restaffed before the next cruise.

This was really the best trip we have taken to Hawaii. Very relaxing and enjoyable. Cabin was in the back of the ship and it was so quiet all the time. Would get this room again if we go.

We really enjoyed this cruise and would recommend it to all our friends.

peaceful and restful, only thing is photos, they could not find any of my pictures. my account had some random people none of me. Very disappointed. face recognition does not work

We like Holland America cruise line because of the quality of staff they hire. They are 'happy in their work ', which is the main thing we look for on a cruise. I will forever mourn the loss of Lincoln Center Stage though. Now, you only get 2 shows per cruise instead of hearing that beautiful music 2-3 times a day!!

Overall I was very pleased with the cruise. Holland America did not disappoint.

The cruise was smooth and my wife and I just wanted to get away and relax. Mission accomplished

This was an amazing cruise- the ports were breathtaking and I feel as if Holland America is one of the better ships to cruise through Alaska. If we were on a bigger ship we wouldn’t have been able to go to certain places

All and all, the views were amazing. The cost of the cabin and the general lack of regard from the staff were the biggest detractors (Except for Lance, he was awesome). The food quality was decent, but the specialty dinning hidden fees defeated the point of it. The shore excursions were high dollar, and we were glad that we did the train.

I booked this trip to celebrate my 70th birthday with my two grown daughters. Had I known that I could do this directly with Holland America and not through Cheap Cruises with a travel agent who 1) only worked from 5:00pm - 2:am, 2) was great until I paid in full, 3) didn't respect what I tried to tell her regarding my missing passport (she was very cavalier regarding this problem) and would promise to call me at certain times and not call, etc. She kept telling me not to worry about the lost passport -- that she could get it expedited 2 weeks before I left. All I had to do was call the Passport Office in Chicago and make an appointment. I kept telling her that this was stressing me out and that I was afraid there would be no appointments. "Oh, you might have to drive somewhere if that happens," she said. I'm 70 years and this didn't seem to enter her mind that having to drive somewhere might not be an option. So 14 days out we call and sure enough no appointments in Chicago! and...they said I had to call back tomorrow as they wouldn't make appointments unless it was 13 days out! Obviously, she hadn't done this as much as she claimed. I called the next day and was then told, "No, Chicago is completely booked. Let me see where I can get you an appointment. Oh, you can go to Aurora, Colorado on June 25 at 10;30 am. Don't be late." We had tickets to fly from Chicago to Vancouver the next day. Well, this wasn't going to happen, as I knew that kind of stress would make me sick (cold or such) from traveling like that. I realize that losing my passport is my problem but I truly feel that she should have given me names of companies that could expedite passports. Luckily, I found one, but it cost me a lot of money and would not have cost as much had I known about them (they are international) and done this sooner. This woman (India McKnight) in my humble opinion is not organized, incompetent and rude (always had an excuse and never could apologize for anything). She is the reason I will never use your company again.

A very memorable cruise experience that we shared with our 15 year old grandson.

Glad we did it for the scenery on a smaller ship and an inside cabin was perfect as our viewing was done elsewhere. Bring reading material. Have low expectations for entertainment, food, and dining service.

Wonderful time on Alaska cruise. Holland America certainly knows how to make the best of Alaska.

1. Impress on this cruise ship which offers daily Catholic mass celebration. 2. Suggest to have unlimited photo package

It was a very relaxing cruise with great food, great entertainment and great service!

We had a nice time on this ship. Its older and we heard of some toilets not working and water on the rooms floor. We did not experience any issues however. Great crew and bar service.

This was our 6th cruise but first on HA. They had to be short staffed or something. However, if it weren't for good experiences in port, it would have been a pretty miserable vacation. I am not looking forward to cruising again for a long time.

This was the worst cruise I’ve been on across the board. This was my second time on Holland but my 16th cruise overall but my last on Holland. This cruise did not even compare to my first experience with them. The boat is old and should be retired. Water leaks all over the boat, no working Air conditioning in majority of the cabins on board, worst menus and food I’ve been served ever and such few staff that they are so overworked you can see it on their faces. They were cancelling events probably to conserve energy. Meals in the MDR were taking 1 1/2-2hrs just to get your main course. Hardly any activities and you never saw or heard from the cruise director. No communication as to where to go for port of call days which only caused chaos when getting off boat.