Viking Legend

The Viking experience is rather slow and not for those looking for even a lot of active walking. The lack of providing times, months in advance of departure, for entering and leaving each port make it impossible to plan your own shore excursions. Viking's Included shore excursions are very light and not informative. They are drive-by/walk-by tours never going inside of anywhere to do something in depth. The QuietVox technology for the tours, however, was outstanding and should be adapted by every cruise company. Overall the guides are not very good. They try to be comedians but aren't funny. Several guides told us over and over again that they didn't want to tell us too much information so that we wouldn't be confused; consequently we didn't get much information. The paid for tour of Schonbrunn Palace (Vienna) is rushed leaving you no time in the very complex, high baroque style rooms to observe the detail, and then hardly any time to look at the gardens or anything else. It's better to go on your own, get the audioguide and take your time; and the cost is a fraction. It's easy enough to do. Also, Vienna should be a 2 day stop as there is so much to do there. The wine tasting tour to Morwald Winery, on the other hand, is very worth the money and terrific fun. The Passau organ concert was a nice touch. It would have been nice for Viking to have provided lists of other concerts and things to do on your own if you wished to pursue them. The slow pace and the light information might be great for some but not for us. I have to say that every other guest on the cruise with whom we spoke was not going to take another Viking cruise because of these 2 aforementioned reasons. However, the greatest flaw was Viking's lack of honesty about what really happened at the end of the cruise, not announcing the loss of air conditioning, not apologizing for it and not explaining anything.

i reiterate the cruise was good for the price. but before taking it be sure to look over the amenities etc online or in the brochure. pay particular attention to what the ship has to offer to ensure that is what you want

We really enjoyed the cruise.  The tour guides were wonderful, very educational. The ship was not quite as nice as the last Viking ship we were on but the food and staff were wonderful. Also, Melissa from was very helpful and responsive. 

Good

The crew on board loves their job.

Stateroom is very clean and size similar to ocean liner

Food is exceptional and regionalized as we travel

The local tour guides are excellent.

Complimantary wine and beer at meal time

Improvement

Arrvial experiences.  No meet and greet at the dock

Better communicate on arrival docking.  6 ships in Budepest no one knows where you dock.  You could have send out a email.

No one answer the phone # provided in the cruise package

Better entertainment.  The piano player could be a one man show like on the cruise ship rather than back ground music. The regional show is poor lounge is half empty.

Do more activities on top deck.

Have some low impact exercises equiptment available.  Like yoga mat, bar bell, cords etc.

Need better TV selection.  Some American channels

Your air travel department should be rename NO NO NO. And additional fee 

The tours were excellent. 

 We had an excellent Viking representative Carmo meet us in Munich 

We had a problem with our luggage arriving at the hotel and Carmo worked on the problem until it was completely resolved within hours

 The hotels in Munich in Salzburg we're both beautiful