Viking Jarl

The food was delicious.  The cabins were immaculate.  The scenery was beautiful.  The only thing I would have changed were some of the city tours.   I understand the city tours were to give us a general overview or introduction to a city.  Too often, I felt the buses drove past sites that would have been great to explore in person.  Often, we didn't have enough time to come back on our own to explore the sites.

Good things - Beautiful ship, Service was outstanding, Food was outstanding. Part of the scenery while cruising was astonishing. Relaxing friendly atmosphere on ship...we easily made friends to enjoy our time with. Budapest was breath taking beautiful and made the whole trip worth going.

OK things. Many ( not all, buy many) of the ports of call had little to offer other than a church. Their "all inclusive" shore excursions amounted to  little more than walking around a small town with a guide struggling to think of something to say.. and then the rest of the afternoon "was on your own"...which really meant theree was no included excursion. There were things that you could do, but these were not "included"--see below comment.

Bad things - Some of the "optional" shore excursions really should have been part of the all inclusive package as the "included" excursions were really nothing.What was disturbing was one of the "optional" excursions that be paid $75 each for was what we understood to be an Viennese production of Mozart's Marriage of Figaro Opera. We found that we were transported not to the Opera district of Vienna but instead bussed 55 minutes to the very worst parts of town to an sweltering old building that they did not turn any ventilation on until the very end when people were complaining and watched a 90 minute performance by American college students. It was ok, but very amateurish and I think what else could we have done with $150 and a night in Vienna. The next day in the city we found several other "opera" companies trying to sell tickets for  what appeared to be similar or better  events at much nicer locations for almost half the price. So disappointing. I trusted Viking to make good decisions for me in a city that I knew little of and instead I felt they cheated me.

Very disorganized and unprofessional. Rude Management. Only docked at 2 out of 6 ports. Would never recommend Viking to anyone.

Viking cruise line has it all!  This was our first and definitely not out last.  From the minute you step on the ship until you leave the red carpet was rolled out.  The staff were so friendly, helpful and special.  They made you feel like you were the on,y one on board.  The from Lee, the Program Director to Janka our housekeeper there was never anything anything but smiles and caring ways.  Royan with his knowledge of wines to Mariana making my special mixed drink to head chef and to Jo the concierge, professional all the way.

Thank you Viking Cruise.  We will be back

I am thoroughly impressed with Viking and don't know how I would ever be persuaded to try another river cruise line. Hubby and I have booked our third one for next spring and are very excited to visit France on board a viking ship!