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1784 Serenade of the Seas Reviews

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Awesome time!! by NickH1182

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Bermuda

We had a great time, the staff all around was great and always ready to help in anyway, wish it didn't end!! Well be back soon!!

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5 Comments

Amazing trip - wonderful experience!!! by dc7278m

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Bermuda

The excellent service provided by all the crew members made our trip amazing!

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Was this review helpful? 48
4 Comments

Awesome Bermuda Cruise by dgc1754

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Bermuda

Everything about Royal Caribbean was awesome except the chaos when you arrive back in Boston to disembark...we were slated to leave at 8:45 am and stood in line until 9:55 before we could begin the process of going thru customs on board the ship and finally leaving. Absolute nightmare!

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Was this review helpful? 12
3 Comments

Terrible experience by vnb2486

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Canada, New England, New York

Disembarkement was another total mess. Port authorities kept our ship waiting over 2 1/2 hours before clearing. We were the only ship at port. If it wasn't for our concierge getting us off the ship it would have been at least 3 hours

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Was this review helpful? 49

Never again by dotatoz

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Canada, New England, New York

We stood in line for over two hours twice... Once for immigration in Bar Harbor and the other to get off the ship. I almost missed my flight. I would NEVER again do an RC cruise out of Boston and it’s quite likely that I will never do another RC CRUISE even though I currently have another booked for next year

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Was this review helpful? 8
6 Comments

New England cruise by 4thcruise

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Canada, New England, New York

The Windjammer cafe seating area was small and always very crowded. There were announcements every 5 min. for people to eat and move out. It was hard to enjoy a leisurely breakfast or lunch without someone waiting and staring at you so they could grab your table to eat. Somewhat annoying. Room and staff very good. The comedians they brought in for evening shows not very good.

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Was this review helpful? 37

First Cruise by 1tdiederich1

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Canada, New England, New York

Great cabin. Helpful staff. Food not so good. Relaxing.

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Was this review helpful? 12
2 Comments

Overall, good trip but a few kinks by southernbelle30

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Canada, New England, New York

The ship and the staff are Excellent! Love them all. The ports are good, lots to do. Embarkation and debarkation are terrible. Priority embarkation was a joke. Self assist debarkation was horrendous. They need more staff to get everyone organized and get a flow going.

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Was this review helpful? 5
1 Comment

Food is awful by donald111

Sail date: / Traveled as: Family (older children)
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

ship it was fine but lacked of what new cruise have to offer, we took RC because we had loved our previous cruise with them 10 years ago, but times has changed and they forcing you to pay extra for everything $15 a day to connect one device. they force you to go to the pay restaurants by making the food so bad at the dinner room. the only place with worse food was the windjammer buffet where the food was either cold or dried out. they force you to go to their approved gift shops on excursions where prices are at least 3X higher then regular gift shops

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Was this review helpful? 11
7 Comments

Norwegian Fjord Cruise - Great by jroecker14

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

Copenhagen wonderful city to visit as well as Stavanger, Ålesund, Geiranger, and Kristiansand. All offered many interesting opportunities to walk on our own. Bergen was too large and crowded.

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Was this review helpful? 9
1 Comment

Great Itinerary ... Average Ship Experience by bp74001453

Sail date: / Traveled as: Family (older children)
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

The Royal Caribbean staff seemed to lack enthusiasm so service was just so-so. The itinerary was excellent, though I would have preferred one overnight in St. Petersburg ... even if it meant skipping Estonia. The ship was very nice and well laid out. Phone support from Royal Caribbean prior to the cruise was very unpleasant. Their marketing tactics to sell beverage packages was misleading at best and lacked integrity in my opinion.

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Was this review helpful? 9
3 Comments

Pleasant cruise but cooler than I thought by pwconne974

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

The ship was great, handled the seas well and not too big. Be prepared for lots of churches and castles. Give enough time for flight connections in and out of Stockholm, flights out seem to be frequently delayed or cancelled(multiple airlines)

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Was this review helpful? 6

Great itinerary, ship not so great. by Cruisealot26

Sail date: / Traveled as: Singles/Friends
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

Drinks on board and excursions in ports were more expensive than other ships. This seemed to be more of a party ship than I expected.

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Was this review helpful? 9

Good cruise, but.. by msnouffer54

Sail date: / Traveled as: Family (older children)
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

overall the ship is adequate and the crew is good, but the sofa bed in the stateroom was terrible

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Was this review helpful? 9
1 Comment

Great experience!! by marysullivan354

Sail date: / Traveled as: Family (older children)
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

Such a great way to be introduced to the Baltic area! St. Petersburg was incredible. We went with a private small tour with us the six of us in our party, well worth it! The onboard staff was very attentive. Meals were great!

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Was this review helpful? 10

Great trip to Norway by briancory

Sail date: / Traveled as: Large Group
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

Peter provided excellent service for our cabin, and Joseph D'Souza, and Mohamad Haerudi were excellent in the main dining room. We enjoyed Giavanni's and the service (food was excellent), however Chops was not as good--the food was excellent but the service was average. The Casino staff (Marcela, Adriana, Victor etc--I know I am leaving many of them out but those not mentioned were the best as well) was the BEST--excellent with our group, and fun to be around. The Bartenders in the Schooner Bar and the Casino were excellent. We enjoyed the entertainment, especially the magician and the Beatles Maniacs. Jamie and his staff (Tammy for instance) were fun/excellent. How do they keep the energy going all day long? We had a great trip. Thanks for everyone's effort, service, and interest in seeing our group have a good time. Good luck on your future Sailings. Thank you.

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Was this review helpful? 11
4 Comments

Outstanding Baltic cruise out of Copenhagen on Serenade of the Seas! by utopiahereicome

Sail date: / Traveled as: Singles/Friends
Ship: Serenade of the Seas / Destination: Europe - Northern Europe

We loved this ship and it's crew, and enjoyed all of the ports which were new to us!

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Was this review helpful? 16
6 Comments

Great Cruise. by cynperry1

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Transatlantic

I had a wonderful time on this cruise. I met some lovely people on this cruise.

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Was this review helpful? 11

Spectacular! by lwnicholls

Sail date: / Traveled as: Singles/Friends
Ship: Serenade of the Seas / Destination: Transatlantic

Serenade of the Seas is a lovely ship! The crew members were all very helpful and accommodating. The food was amazing. Entertainment on board was some of the best I’ve ever seen on a cruise (I’ve done abou 9). The ports of call were excellent. We had one rough sea day and the captain and his crew did everything possible to make that an easy experience. Excellent experience all the way around!

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Was this review helpful? 17
5 Comments

Lots of History to See by tkgriffin

Sail date: / Traveled as: Couple
Ship: Serenade of the Seas / Destination: Transatlantic

Lots of walking in each port. Some beautiful history in Le Harve and Cork. We used local taxis, rented for the day, for most ports that were less expensive and all our drivers were English speaking and took us to see things not available through the ship shore excursions. Saw more of each port without the huge price of the ship excursions. Felt very safe with each driver at every port. One in our party has to use a scooter for transport and the shore excursions group could not accommodate.

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Was this review helpful? 12

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