Serenade of the Seas Reviews

3.9 out of 5

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3.5 out of 5

Terrible experience by vnb2486

Verified Review
/ Sail Date: / Traveled As: Couple

Disembarkement was another total mess. Port authorities kept our ship waiting over 2 1/2 hours before clearing. We were the only ship at port. If it wasn't for our concierge getting us off the ship it would have been at least 3 hours

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3.1 out of 5

Never again by dotatoz

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/ Sail Date: / Traveled As: Couple

We stood in line for over two hours twice... Once for immigration in Bar Harbor and the other to get off the ship. I almost missed my flight. I would NEVER again do an RC cruise out of Boston and it’s quite likely that I will never do another RC CRUISE even though I currently have another booked for next year

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5 Comments
4.1 out of 5

Overall, good trip but a few kinks by southernbelle30

Verified Review
/ Sail Date: / Traveled As: Couple

The ship and the staff are Excellent! Love them all. The ports are good, lots to do. Embarkation and debarkation are terrible. Priority embarkation was a joke. Self assist debarkation was horrendous. They need more staff to get everyone organized and get a flow going.

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3.5 out of 5

First Cruise by 1tdiederich1

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/ Sail Date: / Traveled As: Couple

Great cabin. Helpful staff. Food not so good. Relaxing.

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2 Comments
2.7 out of 5

Food is awful by donald111

Verified Review
/ Sail Date: / Traveled As: Family (older children)

ship it was fine but lacked of what new cruise have to offer, we took RC because we had loved our previous cruise with them 10 years ago, but times has changed and they forcing you to pay extra for everything $15 a day to connect one device. they force you to go to the pay restaurants by making the food so bad at the dinner room. the only place with worse food was the windjammer buffet where the food was either cold or dried out. they force you to go to their approved gift shops on excursions where prices are at least 3X higher then regular gift shops

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6 Comments
4.4 out of 5

Norwegian Fjord Cruise - Great by jroecker14

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/ Sail Date: / Traveled As: Couple

Copenhagen wonderful city to visit as well as Stavanger, Ålesund, Geiranger, and Kristiansand. All offered many interesting opportunities to walk on our own. Bergen was too large and crowded.

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1 Comment
3.8 out of 5

Great Itinerary ... Average Ship Experience by bp74001453

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/ Sail Date: / Traveled As: Family (older children)

The Royal Caribbean staff seemed to lack enthusiasm so service was just so-so. The itinerary was excellent, though I would have preferred one overnight in St. Petersburg ... even if it meant skipping Estonia. The ship was very nice and well laid out. Phone support from Royal Caribbean prior to the cruise was very unpleasant. Their marketing tactics to sell beverage packages was misleading at best and lacked integrity in my opinion.

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3 Comments
3.8 out of 5

Pleasant cruise but cooler than I thought by pwconne974

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/ Sail Date: / Traveled As: Couple

The ship was great, handled the seas well and not too big. Be prepared for lots of churches and castles. Give enough time for flight connections in and out of Stockholm, flights out seem to be frequently delayed or cancelled(multiple airlines)

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3.2 out of 5

Great itinerary, ship not so great. by Cruisealot26

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Drinks on board and excursions in ports were more expensive than other ships. This seemed to be more of a party ship than I expected.

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Was this review helpful? 3
3.6 out of 5

Good cruise, but.. by msnouffer54

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/ Sail Date: / Traveled As: Family (older children)

overall the ship is adequate and the crew is good, but the sofa bed in the stateroom was terrible

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1 Comment
4.2 out of 5

Great experience!! by marysullivan354

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Such a great way to be introduced to the Baltic area! St. Petersburg was incredible. We went with a private small tour with us the six of us in our party, well worth it! The onboard staff was very attentive. Meals were great!

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Was this review helpful? 4
4.3 out of 5

Great trip to Norway by briancory

Verified Review
/ Sail Date: / Traveled As: Large Group

Peter provided excellent service for our cabin, and Joseph D'Souza, and Mohamad Haerudi were excellent in the main dining room. We enjoyed Giavanni's and the service (food was excellent), however Chops was not as good--the food was excellent but the service was average. The Casino staff (Marcela, Adriana, Victor etc--I know I am leaving many of them out but those not mentioned were the best as well) was the BEST--excellent with our group, and fun to be around. The Bartenders in the Schooner Bar and the Casino were excellent. We enjoyed the entertainment, especially the magician and the Beatles Maniacs. Jamie and his staff (Tammy for instance) were fun/excellent. How do they keep the energy going all day long? We had a great trip. Thanks for everyone's effort, service, and interest in seeing our group have a good time. Good luck on your future Sailings. Thank you.

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4 Comments
4.9 out of 5

Outstanding Baltic cruise out of Copenhagen on Serenade of the Seas! by utopiahereicome

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/ Sail Date: / Traveled As: Singles/Friends

We loved this ship and it's crew, and enjoyed all of the ports which were new to us!

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Was this review helpful? 7
6 Comments
5 out of 5

Spectacular! by lwnicholls

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/ Sail Date: / Traveled As: Singles/Friends

Serenade of the Seas is a lovely ship! The crew members were all very helpful and accommodating. The food was amazing. Entertainment on board was some of the best I’ve ever seen on a cruise (I’ve done abou 9). The ports of call were excellent. We had one rough sea day and the captain and his crew did everything possible to make that an easy experience. Excellent experience all the way around!

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5 Comments
4.8 out of 5

Lots of History to See by tkgriffin

Verified Review
/ Sail Date: / Traveled As: Couple

Lots of walking in each port. Some beautiful history in Le Harve and Cork. We used local taxis, rented for the day, for most ports that were less expensive and all our drivers were English speaking and took us to see things not available through the ship shore excursions. Saw more of each port without the huge price of the ship excursions. Felt very safe with each driver at every port. One in our party has to use a scooter for transport and the shore excursions group could not accommodate.

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4 out of 5

Great Cruise. by cynperry1

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/ Sail Date: / Traveled As: Couple

I had a wonderful time on this cruise. I met some lovely people on this cruise.

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Was this review helpful? 6
4.3 out of 5

The Good, Bad and Ugly by nodream44116

Verified Review
/ Sail Date: / Traveled As: Couple

Even with a major screw up, the trip was for my wife's birthday and I had already set up everything prior to boarding (Birthday package to be delieverd on the 4/15 at noon), once we arrived 4/9 and went to the customer service desk I communicated with them again to comfirm my package and date, they assured me everything was fine, it wasn't more then a few hours that had past and my wife and I went back to our room to find the Cake sitting on the desk in the room, mind you no decorations just the cake so no surprise anymore, I could have saved it if the decorations were up but can't play it off but they were able to work with me fix the problem and even put in some extras, so as I stated earlier stay Cool, Calm and Collected and things will work out, the trip overall was great.

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5 Comments
5 out of 5

Awesome! by vlangton

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/ Sail Date: / Traveled As: Couple

It was awesome! I would recommend this cruise to my friends.

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1 Comment
4.6 out of 5

Serenade of the Seas cruise 19-30 March 2018 by rogerandlorifox

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/ Sail Date: / Traveled As: Couple

We had a great time, met and made some new friends.

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2 Comments
4.4 out of 5

Smooth Sailing Cruise through the islands by LynGordon

Verified Review
/ Sail Date: / Traveled As: Large Group

I enjoyed the size of the ship and the overall activities. I don't like to just sit so I wished there were more sea day options.

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