Serenade of the Seas Reviews

3.9 out of 5

1223 reviews

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4.8 out of 5

Great Experience by jgilbert2

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Royal Caribbean does well to empower their staff to make the patrons happy. They seem to always have enough staff when they need it. You rarely wait for a drink over a couple minutes. The food is good and plenty. The rooms are very clean due to the hard work each day by your attendant. Two negatives of this ship-cruise, the kids pool was rarely open and the main pool video screen kept showing the same 3hour video loop the whole cruise. RC should have a DJ up there or put on music videos. The ship never really seemed crowded which is always nice.

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3.9 out of 5

Ffabulous by queenbee2u2

Verified Review
/ Sail Date: / Traveled As: Couple

Loved it. Some of the best island to visit and the staff and service on the ship were was the best.

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4.9 out of 5

Outstanding Itinerary and cruise. Excellent food and service! by pphatch

Verified Review
/ Sail Date: / Traveled As: Large Group

Outstanding itinerary, service and food easy to board, easy to get off ship. Excellent shopping in all islands. Numerous on board activities. Ship was renovated and on board appointments were admirable. reflections dinning room was excellent, windjammer was excellent. Enjoyed the solarium, casino, and the entertainment was great, particularly the commmedians, the productions shows. The ships band was awesome!

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5 Comments
5 out of 5

Best cruise we've taken so far!! Excellent itinerary!! by micheledonet

Verified Review
/ Sail Date: / Traveled As: Couple

This was the best cruise we've been on, the excursions and islands were amazing, the ship, food and drinks were phenomenal. it was the best relaxation and fun we've ever had...best trip yet on Royal Caribbean!!! Happy 30th anniversary to us!!

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3.9 out of 5

Thanksgiving cruise by agraves22

Verified Review
/ Sail Date: / Traveled As: Couple

Good itinerary, beautiful weather. Ship needs to be refurbished, and should have more customer service personnel on duty, particularly during busy times.

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4.6 out of 5

FANTASTIC ITINERARY AND PERFECT SHIP SIZE by treehouse4us

Verified Review
/ Sail Date: / Traveled As: Couple

The ports of call were great, but the entertainment was not up to par. Platinum status on this cruise line means nothing as most cruisers were diamond status.

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2 Comments
4.9 out of 5

Very wonderful Cruise by kathsday

Verified Review
/ Sail Date: / Traveled As: Large Group

The staff was pleasant the cabins very nice and the food was always a 10 out of 10 I will be sailing Royal again in the near future.

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4.9 out of 5

Great cruise! by JHM81

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/ Sail Date: / Traveled As: Couple

Excellent trip. The crew and staff were very accommodating. The food, especially in Chops Grille was excellent.

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Was this review helpful? 5
2 Comments
4.1 out of 5

Very nice but five ports in a row without a rest was hard work by 121912

Verified Review
/ Sail Date: / Traveled As: Couple

Our two waiters were the highlight off the cruise we looked forward to going to dinner at night. Thank you ross and ade table 307

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Was this review helpful? 4
4.6 out of 5

Our Cruise was as expected along with the Ports... by ajjrllorca

Verified Review
/ Sail Date: / Traveled As: Couple

Overall, the cruise was uneventful as expected with departure from Boston and all the ports of call along with return to Ft Lauderdale on schedule...The crew was fun and caring while working with a high spirit to make sure every guest was satisfied...

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Was this review helpful? 3
1 Comment
4.4 out of 5

Retirement Party by lindao798

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/ Sail Date: / Traveled As: Couple

The lack of activities on the ship really made the sea days long. Not sure if it is bad planning by the Cruise Director or something else. At least the ice cream station was ready for afternoon treats. LOL

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Was this review helpful? 4
3 Comments
3.3 out of 5

Caribbean Repositioning Cruise by mellowmiata

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/ Sail Date: / Traveled As: Couple

In general I enjoyed the cruise. Service staff truly was excellent - all of them. Cruise Director was also great, which I found a bit surprising as most we have had on cruises before this seem to be constantly talking on ship's comm about this and that (we have the Cruise Compass and can read, thank you!). Found the entertainment poor for a RCC ship and that was surprising. Also, some of the food was not good, especially the "fresh fish" entries.

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1 Comment
4.1 out of 5

Beautiful Bermuda by condogan

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Serenade of the Seas is an old, but perfect size ship. Never any lines or having to get tickets to shows. Easy to get around and plenty of room on deck. The solarium pool is great for just relaxing. My Time dining and main dining room lets you decide which is best for you.

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3 Comments
3.3 out of 5

Great destination on a tired ship with hit and miss food, customer service, and activities. by kmrakid35308048

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/ Sail Date: / Traveled As: Couple

Food was OK no matter where you went. We had been waiting to try Chops Steak House and when we finally did it took the "chefs" 3 tries, with the same steaks being but back in the oven, to get us to a point where we said I don't care. No matter what type of chef you are, if you are working in a steak house you should be able to cook a NY Strip to medium and a Filet to Medium rare without blackening and drying out the meat. Ship is old looking on the inside, entertainment, other than the 2 comics which were great, was no big deal, the on-board activities were either a trivia contest or a pathetic attempt at a game show. Bright spot was our cabin steward, he was great, Bermuda was great, and the other people we met on and off the ship were great. They have more "pay by plate" restaurants than they do "dining included in the cost" restaurants. A Bloody Mary was over $5.00, I understand that, however a virgin Bloody Mary was the exact same price. Soda program was a joke, we were told there were Freestyle Coke machines all over the ship so you would have a lot of drinks to choose from and could get one almost anywhere. Nope, no Freestyle machines, just a place in the Windjammer Buffet to get it refilled by an attendant and the bars which most of the time were out of syrup and they don't and won't use cans. Not sure we will ever sail with Royal Caribbean again but I am sure we will never sail on the Serenade of the Seas again. A lot more issues but we tried to ignore them and enjoy the cruise which we did for the most part. Alaska, here we come!

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Was this review helpful? 4
4 Comments
1.9 out of 5

Worst cruise I’ve ever been on by johnyvolvo

Verified Review
/ Sail Date: / Traveled As: Couple

I was not provided the services I paid for, I planned this vacation with my wife a year in advanced and it was terrible from the food selection to the staff who could care less about you, from being harassed to extremely sick from lack of hygiene onboard , serious waste of $3000, all the hype about Royal Caribbean..... it was a complete joke,I was better off staying home ,

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Was this review helpful? 5
7 Comments
4.3 out of 5

Serenade of the Seas Boston Bermuda October 2018 by WorkingGirl

Verified Review
/ Sail Date: / Traveled As: Couple

Ship is nice, but a little tired looking. Cabins are spacious and clean. As usual, Royal Caribbean entertainment was great. Food is good quality but somewhat run of the mill. Free self-service soft serve makes up for that! Easy ship to navigate for anyone with disabilities, but central elevator bank was usually a little congested. Nice ship and great experience overall, but biggest downside was smoke smell in the Centrum from the Casino and numerous smoking areas around the ship, plus virtually non-functioning Internet. Great cappuccino bar, but long lines.

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Was this review helpful? 4
5 out of 5

Fun and relaxing cruise! by haustrian

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/ Sail Date: / Traveled As: Couple

The boarding process was very efficient and our room was perfect. We had a large porthole view and that was fine, our stateroom attendant kept the room immaculate and addressed any needs we had .( ie an extension cord) . The entire staff in all areas were excellent. There were plenty of activities and entertainment, fabulous food which being a vegetarian I appreciated there were options ( as well as sugar and gluten free also) and lots of quiet areas if you chose. I know that my expectations were exceeded and it seemed like all guests from various age groups and backgrounds were enjoying themselves. I'm definitely planning another trip with Royal Caribbean. It was easy to plan this with BJ's.

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Was this review helpful? 3
4.2 out of 5

Nice time in bermuda by AnitaJ4

Verified Review
/ Sail Date: / Traveled As: Large Group

There were 7 of us cruising. This cruise was a special cruise for our family as we were honoring a family member we have lost. Bermuda was one of their favorite places. All in all we had a wonderful time.

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1 Comment
3.5 out of 5

Not one of our most memorable cruises by Jerrry

Verified Review
/ Sail Date: / Traveled As: Couple

Since we went at the end of October, it was not the best time to visit Bermuda. The trip our of Boston was cold and the weather in Bermuda was low to mid 70's. We had a downpour the second day there in the morning. Our excursion on the first day was cancelled due to high winds not suitable for snorkeling, paddle boarding, etc. It is an expensive island which we found out visiting the shops. We had to return to Boston a day earlier due to a strong storm coming in. Since we were suppose to have two day return trip back we had a day on the ship in Boston for the last day. Problem was, the weather was terrible so not outside activities and no casino opened as well as the shops were closed. Not a good time on the ship the last day. I would recommend visiting Bermuda during their warm season.

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3.7 out of 5

Left Behind by rmpmax

Verified Review
/ Sail Date: / Traveled As: Couple

My wife and I were left behind in Bermuda on 10/25 on day 5 of our cruise. We are both senior citizens and 1st time cruisers. We had the Devil's Isle Cruise Beach Snorkel booked and it got canceled. NO ONE TOLD US ABOUT A DEPARTURE TIME THAT DAY.There was no signs, no announcents no warnings! Our clothes and belongings are all left on the ship.We occurred major expenses as a result of being left behind without clothing, medications and our personal items. This was a honeymoon cruise ruined.

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13 Comments