The itinerary was good, although I probably would have preferred Lithuania over Helsinki. Tallin and St. Petersburg were outstanding. Also, instead of cruising back so slowly on the last day, maybe we could have seen some fjords or something beautiful instead.
The ship staff is helpful. There are many details in a ship that is tired although the staff tries to be prompt in responding to feedback. For example, phone was dirty in room but as soon as I mentioned it, the attendant took care of it and did a fine job cleaning it. We had an unpleasant experience with food at Giovanni's but the manager went out of his way to make sure everything was corrected. The only detail that I did not appreciate, was booking a balcony cabin, only to find out that it had an obstructed view. They need to do a better job of informing passengers what they are getting.
St. Petersburg although very crowded was fantastic. Our tour guide was great.
Food on the boat was generally very good although at times hard to find a table in the buffet restaurant. Evening buffet meals were quite satisfactory with lots of choices.
The entire cruise was lovely. The only negative on the tour side was the tour guide in Riga Latvia. He was not informative and had a very difficult time expressing himself in English. We came away from there knowing almost nothing about the people or the countries history.
The other negative was the beds. We had a Jr. suite and both the king bed and the hide a bed were AWFUL! We have been on this ship twice before in ocean view with balcony and never had this problem. When u pay this much money for a cruise you expect restful sleep.
We are RC loyal and have never and don't plan to ever change cruise lines unless something isn't done about the beds. They are truly unacceptable!!
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