Serenade of the Seas Reviews

1031 reviews




4 out of 5

very enjoyable caribbean cruise by jrm2917

Verified Review
/
Sail Date: / Traveled As: Family (older children)
Very enjoyable. great food. I don't understand why WiFi is soooo expensive. I would have paid $3 or $4 a day to check email or at least have option to purchase only one or two days. Drink packages a little pricey as well.

Read more

Was this review helpful? 4
5 out of 5

Making Memories by sjwilliams

Verified Review
/
Sail Date: / Traveled As: Couple
We have been on 22 cruises and this was at the top of the list for a great adventure. Would return with the same ship and itenary. Remember the livelihood of all these islands are dependent on tourism. If you just say no thank you and move on the people do not bother you. I always try to buy from the street vendors as they are trying to make a living just like the rest of us.

Read more

Was this review helpful? 4
4 out of 5

Nice vacation by Candice1172

Verified Review
/
Sail Date: / Traveled As: Couple
Overall it was a good vacation. But for a 10 day cruise the activities onboard were very limited and the port of Martinique was not welcoming. The people were unfriendly and they would not accept US currency.

Read more

Was this review helpful? 2
5 out of 5

Total Caribbean Relaxation by FamilyCrusin

Verified Review
/
Sail Date: / Traveled As: Family (older children)
The most relaxing, fun-filled, non-stressful cruise I have ever taken. Captain maneuvered the boat with perfection and kept us up-to-date on all details.

Read more

Was this review helpful? 5
5 out of 5

We had a great time, but Royal was lacking in some important areas. by gscottconsultin

Verified Review
/
Sail Date: / Traveled As: Couple
We had a good time. We cruise a lot with Carnival and like them more than we did Royal. In particular we find that Carnival management staff in the casino is much more friendly, more likely to spring for a drink for customers, or even some goodies sent to the room. Disappointed with Royal doing none of the above though we were in the casino nine out of ten nights. One of us found the food choices to be lacking. Otherwise the boat was great, good stops, we had a good time.

Read more

Was this review helpful? 2
4 out of 5

RCL just can't seem to get it right. by Kirby318

Verified Review
/
Sail Date: / Traveled As: Couple
We think that the service levels on Serenade was poor. Very few waiters ever approached us, so we had to go to bars for a drink. Waiters never came around with coffee/tea in the Windjammer during meals. There was no help in the Windjammer for the disabled. Food in Windjammer is mediocre, unless you like Indian Food; that was good. Eat your main meals in the Reflections Restaurant. The food was generally good but I've had better.

Read more

Was this review helpful? 2
5 out of 5

Great Cruise! by dtchs

Verified Review
/
Sail Date: / Traveled As: Couple
We had a wonderful time on this cruise. We got a very low fare for a balcony room and were very pleased with everything. Their staff is their best asset, though. Excellent!

Read more

Was this review helpful? 2
5 out of 5

Incredible experience! by Terrigutie

Verified Review
/
Sail Date: / Traveled As: Large Group
We had a great time! We loved everything we experienced. The Serenade was beautiful, 13 floors of fun. We will definitely be going on another Royal Carribean Cruise

Read more

Was this review helpful? 5
3 out of 5

Unpleasant experience by keylargo1

Verified Review
/
Sail Date: / Traveled As: Family (young children)
* When booking, it tells me paid in full... all included and they only need a credit card, in case I make a purchase on board. Last day, I got slapped with a bill, charging me with a service fee for every person in my party.. including for my 4 year old boy, even you promote "kids are free" $ 13.50 a day for a 4 year old = robbery. * Tables / chairs, filthy.. had to clean them myself, after they where "cleaned" the dirt was just swept of the table on to the chairs, very sticky table edges. * Dinner, would be ok... but we where seated with "Burka" wearing people, very unpleasant situation... a lot of people looking at us. After, I called the guest service, to change the table, restaurant or time... they simply said no, basically telling me, what I got is what I get, not even tried to help. We did not go back for dinner. Sad, we brought clothes to dress up to a pleasant dinner in style, instead we got to eat buffet with people in shorts and beach wear. * Take my boy on to the water slide, we where moving very slow, even I helped to move a bit faster... in the last curve, we got rear-ended by a very large woman coming fast down the slope, it slammed my boy in to the slope and then under the water, where he got water in his mouth and nose. Me, I had swollen fingers on my right hand for the entire cruise. When it happened, it was already a scene and I did not want to make it any bigger, I was concerned for my boy and tried to comfort him, after this... he was terrified to go near the pool. This are some of the reasons, why I give a big -0-

Read more

Was this review helpful? 2
5 out of 5

Fantastic Transitioning Cruise! by roxbits

Verified Review
/
Sail Date: / Traveled As: Large Group
Loved the time at sea. We will do more transitioning cruises. I need to thank my United Cruise Planner, Jeremy (I call him Batman, he's superman) and the staff on the ship - they were fantastic!

Read more

Was this review helpful? 2
5 out of 5

Excellent Atlantic NE cruise by marybussey

Verified Review
/
Sail Date: / Traveled As: Family (older children)
RCL DID A FABULOUS JOB . THE PORTS OF CALL WERE VERY WARM AND FRIENDLY AND GAVE THE TRAVELER A TRUE FEELING OF THE CULTURE. THE TOUR GUIDES WERE VERY KNOWLEDGEABLE. THE CREW OF THE SHIP WENT ABOVE AND BEYOND TO MAKE ALL THE GUEST FELL SPECIAL. DEFINATELY WOULD RECOMMEND THIS CRUISE.

Read more

Was this review helpful? 2
5 out of 5

Long Awaited Cruise by happy4you50

Verified Review
/
Sail Date: / Traveled As: Family (older children)
I put this cruise off for a while. Now that I've taken it, it was well worth it. I highly recommend it. Bring warm clothes. The temp changes unexpectedly.

Read more

Was this review helpful? 3
3 out of 5

Overall, a disappointment. by dickb8987

Verified Review
/
Sail Date: / Traveled As: Couple
An ok experience but it could have been much better. A ship similar to Liberty of the Seas would have made it much better. As mentioned, some areas near staterooms were very noisy.

Read more

Was this review helpful? 1
4 out of 5

It was okay. by janethurley1

Verified Review
/
Sail Date: / Traveled As: Singles/Friends
At the end of the day, I believe we would do it again. In the future we will consider planning some kind of excursions. At lease get off the boat to have lobster. The big item I love about this ship is the Solarium ... it's one of my favorite places to hangout.

Read more

Was this review helpful? 9
5 out of 5

relaxing cruise by susyen

Verified Review
/
Sail Date: / Traveled As: Couple
loved our cruise experience EXCEPT for an excursion to Cadillac Mountain in Acadia Nat'l park. This excursion should have been cancelled due to the fog. Instead, we went up this mountain, saw nothing since visibility was zero. In fact, we almost had a collision with another bus coming down the mountain as we climbed the mountain twice! When we complained to the shoreex desk after the excursion, we were told that Serenade had no responsibility here. It was the responsibility of the excursion company. Amazing to us that Serenade did not step in and cancel the excursion refunding out money. NOT!!! Do they mean to say that the safety of their passengers is up to the excursion company only??

Read more

Was this review helpful? 1

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.