Cut short by hurricane Milton, itinerary change, really poor and untimely communication from RCL and . Crew was not friendly. Not our first cruise, hopefully the next one is actually up to RCL standards.

Serenade of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

2.9 out of 5
Verified Review
Serenade of the Seas

9 Night Western Caribbean (Tampa Roundtrip)

Sail date: October 11, 2024

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 9074

Traveled as: Large Group

Reviewed: 1 month ago

Review summary

We love to cruise and after several cruises on multiple lines, we always choose Royal: unfortunately this was our worst ever cruise on Royal.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5
Chopped was worth it, windjammer was disappointing. Main dining needs updated menu.

Onboard Activities

3 out of 5
Pool, rock climbing, art, casino

Entertainment

3 out of 5
Music was alright

Service and Staff

2 out of 5
Very disappointed in the staff's attitude and attention to detail

Ship Quality

2 out of 5
Ship needs a overhaul.

Cabin / Stateroom

3 out of 5
Balcony was nice but rusty.

Ship tip

It is very compartmentalized, take the first day and explore it.

Ports of call

Tampa, Florida

3 out of 5

George Town, Grand Cayman

4 out of 5

Colon, Panama Did not visit port

Rcl changed the itinerary

Puerto Limon, Costa Rica Did not visit port

Rcl changed the itinerary

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5
Absolutely unorganized and chaotic
Was this review helpful? 5

2 Comments

cruising2004     1 month ago

Sorry you were disappointed with your cruise.

Gwbigdog     1 month ago

Thanks for sharing your cruise with us

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