Great Itinerary ... Average Ship Experience

Serenade of the Seas Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall rating:

3.8 out of 5
Verified Review
Serenade of the Seas

7 Night Scandinavia & Russia (Copenhagen Roundtrip)

Sail date: August 04, 2018

Ship: Serenade of the Seas

Cabin type: Suite

Cabin number: 1600

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

The Royal Caribbean staff seemed to lack enthusiasm so service was just so-so. The itinerary was excellent, though I would have preferred one overnight in St. Petersburg ... even if it meant skipping Estonia. The ship was very nice and well laid out. Phone support from Royal Caribbean prior to the cruise was very unpleasant. Their marketing tactics to sell beverage packages was misleading at best and lacked integrity in my opinion.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

The balconies off the back are ideal for privacy.

Ports of call

Copenhagen, Denmark

5 out of 5

Stockholm, Sweden

5 out of 5

Tallinn, Estonia

4 out of 5

St. Petersburg, Russian Federation

5 out of 5

Helsinki, Finland

4 out of 5

Disembarkation

4 out of 5
Was this review helpful? 9

3 Comments

ngtex712    6 years ago

Sounds like you're complaining for the sake of complaining. I have scoured all the reviews and you're the ONE person to have negative thoughts on both subjects

Cruise1st    6 years ago

TheSnoMan    6 years ago

In all fairness it costs ships by hour at a port and overnights add considerably to port fees and are generally avoided.

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