Sapphire Princess Cruise Reviews - Reviews

This was our fourth Princess cruise. The software for the website and medallion apps need a lot of work. Prior to getting on the ship and dealing with the documentation isn’t user friendly and getting help is even more difficult. I’d fire ever IT person if they worked for me and find more qualified people to remake the application and protect the brand.

We love the sea days, plenty to do. Very relaxing, nice to meet many new people.

Beautiful scenery, take advantage of excursions, upgrade your food options to non-buffet areas, take advantage of boat entertainment, get rest.

Soo ready for another cruise! Had the best time! XOXO

Great itinerary. Well paced and relaxing. Beautiful part of the world.

1. My parents Yuebing and Junping (seniors) got Covid on 8/6, and were isolated in their room. Our son Kevin used to live with them, and had to moved to other room with us. No separation in a central location (we were told that there are separate balcony rooms reserved for people tested positive for Covid) and made the other room more crowded. 2. Kevin tested positive for flu but no fever, but still he was isolated, and could not get off board, which is against policy. 3. Our daughter Mandy was tested positive for flu after Kevin moved in with us after 2 days, but no fever, and she was asked to be isolated by the medical center. We complained to the medical center since it is against the policy, so the medical center lifted the restriction. 4. Mandy was prescribed to Prednisolone (prescription drug with hormone). We consulted her pediatrician when we were back, and was told that should not be prescribed to children without fever at all. 5. There was no room service since 8/6 (4 days) when my parents were tested positive for Covid and Kevin was tested positive for flu for both rooms, although that was promised when they were in isolation, and was told food delivery for them will be free as well, but actually not the case, as we were still asked for the food delivery, so we didn’t end up ordering but bring food to them ourselves. 6. My dad Yuebing had depression and was taking medication (prescription drug Mirtazapine), but 4 days of isolation in the room made his symptoms worse. There was no advisory or considerations from the medical center at all. 7. At dissembark, my parents were picking up their passports but were giving someone else’s passport. We noticed when in Vancouver customs and asked the customs staff to replace for them.

very good experiences. Foods are versatile. Itinerary is well designed. enjoyed the glacier and port excursions.

Great cruise! Beautiful scenery, excellent food. A few things could have made it a bit better. (Like getting a room with a QUEEN bed instead of two twins - OR having our room steward tell us that it was an option). Having a backup pickleball net would have been nice since someone lost, broke or stole a bar from the brand new one the first morning of the cruise. Excursions were made through independent companies and all were AMAZING!! I learned so much about Alaska that I didn't know!!

What an amazing experience. When viewing the glaciers we were able to get so close it was just simply breath taking. Staff was very nice and friendly. Ship had enough to do to break up at sea days. Food was always available and was amazing! I would highly recomend this trip.

This cruise was a solid 7. The bar service was lackluster and the food was pretty to look at but boring in flavor. The ports were all nice for a quick walk but you do tire of the tourist stuff after a while.

Overall this was a trip of a lifetime. My only huge disappointment in Princess was the booking process. I booked the trip in August of 2022 and was given a choice of rooms. I chose one on the starboard side as I thought I would get better viewing from the balcony. Once I downloaded the Princess app several months before cruising, I noticed the stateroom number was different than what was on my original paperwork. Fearing a mix up I called customer service and spent an hour on the phone to have someone tell me that my original room was designated for "covid isolation" so they moved me to the same room on the opposite side of the ship. No one ever emailed me to inform or ask me if this was ok. If I am given a choice and make a purchase I expect to get what I chose to begin with. They did not offer me any credit or compensation. My option was to cancel the trip or deal with it. On the first day of sailing we went over to our original room and there were names on the door. I'm sure they didn't have covid from the first day they walked onto the ship. That doesn't leave me feeling confident when booking with Princess.

Best trip I have been on! Loved the scenery and wildlife

We loved the cruise and what the staff has to offer. Especially,the dinning department. Want to say a big thank you to Jay and Kim, and Joanna at Santafe dinning room. They are excellent with the service.

Overall the ports were great. I was uncomfortable the whole trip between too much ac on the ship and the cold, wet and windy ports. I had 3 layers on and still couldn’t get warm. There needed to be different entertainment besides trivia 5-6 times a day, more than 1 comedy show and cheaper or free bingo. The views were breathtaking and the excursions were great.

This is a great Cruise! The Princess Sapphire was great. I highly recommend it.

it was verry good time my family enjoyed the boat i had my grandson and wish thear was more for him to do but he was fine and had a great time

We always wanted to do this California Coastal, but wish it was a little longer and visited Catalina or Seattle. The ports were nice and interesting.

It was nice to get away. There was allot of activity for families with little kids over Easter weekend. Would not go back on that old tired ship.

My overview of the cruise is that it was adequate for what it was. It was relaxing much of the time but we walked a long way on the ship from one end to the other many times with our canes (My walker wasn't a viable choice as there was not enough room to negotiate the hallways because of the ever present room service carts). Actually had nothing to do with "Wine Country" that I could see. Won't do the cruise again.

We been to close to 30 cruises but never been on a Princess ship. I highly recommend this ship because of the outstanding friendly and attentive staff who works as a team!!Princess calls them “ teammates” rather than “ crew members “ and one can feel the positive vibe on this ship. I also appreciated that Princess offers a venue for Good Friday, Easter Sunday services plus daily Bible Study. Thank you Princess!