Overall this was a trip of a lifetime. My only huge disappointment in Princess was the booking process. I booked the trip in August of 2022 and was given a choice of rooms. I chose one on the starboard side as I thought I would get better viewing from the balcony. Once I downloaded the Princess app several months before cruising, I noticed the stateroom number was different than what was on my original paperwork. Fearing a mix up I called customer service and spent an hour on the phone to have someone tell me that my original room was designated for "covid isolation" so they moved me to the same room on the opposite side of the ship. No one ever emailed me to inform or ask me if this was ok. If I am given a choice and make a purchase I expect to get what I chose to begin with. They did not offer me any credit or compensation. My option was to cancel the trip or deal with it. On the first day of sailing we went over to our original room and there were names on the door. I'm sure they didn't have covid from the first day they walked onto the ship. That doesn't leave me feeling confident when booking with Princess.
Embarkation
5 out of 5
Embarkation went really smoothly. I was expecting to do a lot of waiting in line but they kept you moving through all of the stops.
Ship experiences
Food and Dining
4 out of 5
I really enjoyed the food at the main dining rooms. We had dinner at the specialty steak restaurant and it was amazing. Making reservations was easy to do and manage. The staff was top notch. I do think the buffet could use some work. There was a wide variety of food but it just didn't taste as good as you thought it would. Everything tasted like off brand food.
Onboard Activities
5 out of 5
We did a lot of bingo and trivia. I enjoyed the activities that I did. Probably should have done more.
Entertainment
Didn't attend.
Children's Programs
Didn't bring kids.
Service and Staff
5 out of 5
The staff was amazing! They really work hard to make sure that you are happy. Yitzak needs a raise he's phenomenal!
Ship Quality
5 out of 5
Cabin / Stateroom
4 out of 5
Loved having the balcony. The room would have seemed too small without it. I'm sure there's nothing to be done about it but the bathrooms were challenging to work with.
Ship tip
Bring a nausea preventative whether you think you need it or not. I was surprised to find that the rocking of the ship affected me a bit.
We flew in a day early and enjoyed Vancouver for a day. Did a lot of bar hopping and shopping and found that the bartenders and servers were excellent, fun and friendly.
There was some confusion about where to go. They have you meet up in a certain area and they let people go a group at a time. Seems like a good plan but the person that we were supposed to be following did not communicate to us where we were supposed to go. He disappeared at the elevators and no one knew where to go.
Must be a first cruise, most bathrooms are tiny. I always ignore the disembarkation staging instructions, we go find a seat in the buffet (or outside if nice weather) and wait until it gets close to the end, then go. Graze up until the end and I do not need to pay airport prices for airport quality food.
Skagway was one of our favourite ports. Love the dog sled adventure with a drive into the mountains and Skagway Brewing company! Sorry you didn’t get to do things you enjoyed
Agreed. We book certain rooms for a reason. I too would expect to be notified about a change and then be give. an opportunity to select a different room if need be. Glad you had a good trip otherwise.
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