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294 Rotterdam Reviews

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Panama Canal Cruise by vincecroswell

Sail date: / Traveled as: Singles/Friends

Underwhelming. Entertainment poor and too many sea days.

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2 Comments

Rotterdam 2019 by tricia16242243

Sail date: / Traveled as: Singles/Friends

is not the best company to work with and the agent Rob Terrell really could care less about you once he sells you a cruise. I have now left FIVE messages for him with NO response at all. Sad.

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5 Comments

Great Crew, poor ship by davekayla

Sail date: / Traveled as: Couple

Many of our issues had to do with the computer thinking we were someone else. We got an envelope stating we had a free internet package After going right down to guest services we found out in fact it was for someone else. I ordered the Romantic Voyage package as a surprise for my wife, and had no flowers, no chocolate covered strawberries in our cabin on arrival. I had to talk to the concierge many times to get all of the other amenities that come with the package. As we were getting off this ship, a life boat drill for the crew started, which meant all elevators were shut down. We had to walk down 9 flights of stairs. I walk with a cane so it was very difficult for me. My wife ordered pancakes for in room dining one morning and they said that they could not get them due to the griddle in the lido was closed down. I went to the lido and they made them for me...why could we not get them through room service? There were a number of "brown outs" during the last few days of this cruise. We also found out that the ship was mandated to go through an FDA inspection while in San Diego. This is just a very short list of the many, many things that did not go well on this ship. I will have to think long and hard before booking another HAL cruise.

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Was this review helpful? 6
3 Comments

Exciting Cruise by marcy9387020

Sail date: / Traveled as: Couple

Overall, we had a great time. The Panama Canal experience was amazing! Wish Holland would upgrade entertainment again. The suite was comfortable, and staff/service was great!

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Wonderful transatlantic cruise by billwinnie1

Sail date: / Traveled as: Couple

Extremely relaxing and very enjoyable. One thing that I found to be a little troublesome especially for senior citizens was at the airport in Rome. You land at one end of the airport and you must walk one half a mile to get a train to take you to get your luggage, then when you get off the train you must walk another mile for the luggage carousel. No transportation in airport to shuffle people around.

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Was this review helpful? 5
1 Comment

14 Nights Bourgundian Explorer by kathrynyoung591

Sail date: / Traveled as: Family (older children)

I don't think my booking on Holland America Rotterdam is worth the money that we paid given the poor condition of the bathroom.

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Beautiful by robin56619173

Sail date: / Traveled as: Family (older children)

Over all trip was fabulous. I do have a complaint on the nail service I received. There is a 14 day chipping guarantee. My nails began to chip on day 2. I would not have mentioned this, but 6 days later 4 of my nails are chipping. I would like to discuss a refund for on this service.

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Was this review helpful? 5
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Cruise line was very comfortable and the service impeccable unfortunately due to adverse weather conditions we were unable to visit the Normandy ports but were compensated adequately for the disappointment....the food was not quite up to standard unfort. by normagill

Sail date: / Traveled as: Couple

Very enjoyable...it was made so by the good service of all members of the crew. It did cater to an older clientele.

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Rotterdam - Great Ship! by bobloisbrandt

Sail date: / Traveled as: Couple

the cruise worked for us with my husband's physical limitations. Great room and placement on the ship and near elevators. Staff extremely helpful and couldn't do enough for us. They made the cruise ..special!

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It was fun, and we had a good time. by Laura1Charley

Sail date: / Traveled as: Couple

Good but look around first. Good value, slipping on the dinning room. not much entertainment or activities, no art auction

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Very Happy HAL First Timer by kristinagarl

Sail date: / Traveled as: Couple

Embarkation/debarkation fast n easy; vista suite very nice; bars were great with no long waits; MDR very good and on point; Pizza bar best on boat so far; Lido buffet quite good, no trouble finding seats; no chair hogging on deck 8 aft pool area; Canaletto mediocre; Pinnacle Grill was spectacular food and service; great room stewards; not alot for kids to do but that's great so there isn't many kids. Great boat for relaxing and reconnecting with significant other. WONDERFUL VACATION OVERALL!!!

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Was this review helpful? 9

Wonderful Caribbean Cruise by sugak33

Sail date: / Traveled as: Family (young children)

I have told at least 40 people already about our trip on the cruise 🚢. I am guessing that they got the picture and want to try it.

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Was this review helpful? 8
1 Comment

Best family vacay ever! by savageshannon

Sail date: / Traveled as: Family (young children)

We loved the cruise culture that Holland America provided. My small family were able to relax and have a calm and enjoyable time together. Plenty of interests available to all of us. Wonderful wonderful cruise line and the destinations were fantastic! Unforgettable experience. The cruise ship decks were just beautiful day and night.

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Was this review helpful? 9
3 Comments

Do not take holland America cruise. The stops are crappy, the cruise line is out for your money.they charge extra for almost everything. I will never cruise on HAL. Again. by jnjsanborn

Sail date: / Traveled as: Couple

This cruise is all about the money. Our first 2 cerise's were excellent. Since then it has been all down hill. I wish I picked a different cruise line. From now on I will stick with Viking cruises. They treat you with respect, not after your money.

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Was this review helpful? 6
4 Comments

Casual 7 day Caribbean cruise by vicknick1

Sail date: / Traveled as: Couple

Great ship and crew! The meals were well prepared and tasty. Shop was well maintained.....

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Really eenjoyed this cruise. by brokerman252

Sail date: / Traveled as: Singles/Friends

This was a work cruise for me and I got a lot of work done.

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Fantastic cruise by vadneyt

Sail date: / Traveled as: Singles/Friends

We had a wonderful time. Hope you get wulan and Patrick for room stewards. The staff at the sea view bar phenomenal. Say hi to Kevin and ya ya. Definitely do the bar hop night. Was so much fun

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1 Comment

Good cruise by halfbaldone

Sail date: / Traveled as: Couple

Good trip. I would travel on the Rotterdam again. Several happy hour specials made drink prices reasonable. It is an older crowd on Holland America but it does make for a more relaxed environment. There were still some younger couples and a few children on our cruise. No problems with loud drunks. The kitchen line where they serve you what you want is way better than people trashing the buffet like I have seen on some cruises.

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Great Trip! by drbillsimpon

Sail date: / Traveled as: Couple

We went with two friends, both of whom were widowers. We all had a splendid time. One of the widowers had never taken a cruise before. He was convinced that this was THE WAY TO GO!!! We thank Apri Blais for all her help!

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Poor Communication & A Very Tired Ship by jamesromanella

Sail date: / Traveled as: Singles/Friends

See my comments above. I've nothing more to add but this website won't let me publish it until I use at least 50 characters.

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Was this review helpful? 9

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