Rotterdam Reviews

4.1 out of 5

197 reviews

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5 out of 5

Best New England Cruise by wredick1234

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/ Sail Date: / Traveled As: Couple

It was our first cruise so we didn't know exactly what to expect. What a wonderful surprise it was to have everything to turn out so pleasant. Six hundred employs to insure everything was perfect.

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2.7 out of 5

Terrible mode of transportation. Good ports except for Sydney. by BarnacleBull

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/ Sail Date: / Traveled As: Singles/Friends

Would not recommend Holland America. cxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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5 Comments
4.4 out of 5

great fall cruise. by jenkinsperry02

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/ Sail Date: / Traveled As: Couple

wonderful cruise. exceptional staff and food. love the new educational part before reach port.

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5 out of 5

Exceeded Expectations by xdrubin

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/ Sail Date: / Traveled As: Couple

Since our last cruise was in the Caribbean and 40 years ago, my wife and I find it hard to compare. We both agree that it exceeded our expectations. There were a couple minor annoyances but were so minor they are not worth mentioning. It would take many paragraphs to detail the superlatives. Suffice it to say that the ship, the staff, the food, the ports of call, the cabin, the service, the entertainment, the activities - the entire experience left only the desire to have had more energy and time to experience more.

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4.7 out of 5

Relaxing by babrown

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/ Sail Date: / Traveled As: Couple

We love Holland America and especially the Rotterdam. Just the right size ship. Had excellent service and food as usual. I applaud HAL for removing all straws from the ship, the best idea ever. The Pinnacle Grill is spectacular and the concierges in the Neptune Lounge are very attentive. Well worth the price of a suite.

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4.6 out of 5

Quiet New England Cruise by stanford5140

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/ Sail Date: / Traveled As: Couple

A great cruise with wonderful service. Perfect for a quieter experience.

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4.9 out of 5

Relaxing exciting and wonderful by juddjim

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/ Sail Date: / Traveled As: Couple

Staff was very friendly and helpful. The only thing we wouldn’t do again would get to skip Sydney. Not much to see or do. And the tour from Holland on Quebec situation was just awful. We have reported the tour and waiting to see what Holland will do for us.

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4.8 out of 5

Best cruise so far by cruiseboomer

Sail Date: / Traveled As: Singles/Friends

This is a great adult cruise, on a cruise line that is classy and elegant. If you are looking for a relaxing adult cruise, this is a great line and itinerary.

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2 Comments
4.5 out of 5

Best Cruise by caretaker

Sail Date: / Traveled As: Singles/Friends

This was such a relaxing cruise. It wasn't crowded. Food was great. Service was top rate. Entertainment was wholesome. I could take my daughter to the shows. Loved all the movies they offered.

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4.8 out of 5

Great experience, will cruise again. by DonMontana

Sail Date: / Traveled As: Couple

This was out first cruise and we had a very good experience. We are going to cruise again on HAL

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5 out of 5

perfect cruise by masterray

Sail Date: / Traveled As: Couple

my fiancee and I found the Rotterdam to be the perfect getaway.We thoroughly enjoyed all the ports we visited and also the amenities onboard the ship. We hope to plan another cruise in the future to different port or ports of calls. I would recommend the Rotterdam to my friends and family for a great cruise experience. I am looking forward to sailing again on Holland America cruise line. Best Regards, Raymond Muldoon

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4.1 out of 5

Holland America's Voyage of the Vikings by BagAlwaysPacked

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/ Sail Date: / Traveled As: Couple

The itinerary was excellent--the scenery in Greenland, Iceland and Norway was incredibly beautiful. Although the ship (Rotterdam) is older and in need of updating, the amenities, activities and service by staff was very good--with exception that service in the Main Dining Room was very slow. Holland did its usual very good job--with exception that the tour operator for our excursion Edinburgh Castle never got us to the castle, yet Holland would only reimburse 30% of the excursion cost. Unbelievably poor response on Holland's part. There was an outbreak of Norovirus onboard the ship, beginning at the very start of the 38-day voyage. Holland's initial response was slow--just reminder announcements to wash hands, and putting an attendant near the Purell dispensers. Later, they took more proactive steps (Disinfecting cabins, common areas, elevators, stair railings, etc. Discontinuing self-service at food and drink areas. Shutting down the library, etc.). However, they started this measures later than they could have, and in incrementally more measured steps. As a result the ship had a growing number of cases on board, over a longer period of time. I personally felt that their more proactive steps should have been implemented sooner, and continued longer. (They discontinued after 20th day or so, and after a few days more cases occurred).

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3.7 out of 5

Enjoyable and Interesting Trans-Atlantic Cruise by vamtboy

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/ Sail Date: / Traveled As: Couple

Overall the cruise was good with a number of port stops that I wouldn't otherwise have visited. The Lido buffet was good with a wide range of choices for breakfast, lunch, and dinner. The dining room service was good, but the food wasn't any better than the buffet. There were a number of very interesting talks and a variety of other on-board activities.

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3.8 out of 5

A cold & rainy summer voyage by railroad98

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/ Sail Date: / Traveled As: Couple

Unfortunately weather did not cooperate and we learned to live with constant sound of he fog horn. Greenland is of no value as a stop. Ships staff was excellent but food quality is slipping, especially on the Lido. charging extra for many in-room breakfast items is not acceptable.

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1.9 out of 5

Dissapointing from start to finish by antonnslijk

Sail Date: / Traveled As: Couple

Lanai cabin 3329_was terribler Hal overall on the bottom of my cruise list

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4.5 out of 5

Cruise was exceptional, onboard costs were not. by dickfolk

Sail Date: / Traveled As: Couple

Cruise generally was excellent but we were surprised at the addition charges and cost of extras on board. eg. drinks, sodas, wines and daily gratuity charge. Our st and very noisyateroom was directly below stage of theatre and very noisy. Offered upgrade was exceptionally expensive, and believe HAL could have done better. Food and services were very good with great staff and crew!

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4.1 out of 5

Fantastic Cruise by jgheine

Sail Date: / Traveled As: Singles/Friends

Great cruise once again. Stateroom 2509 was horrible. Booked lowest outside hoping for upgrades but the ship was full. Dumb decision on my part. Crew was excellent once again knew some crew members from previous cruises on HAL which made the cruise more enjoyable!

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2 Comments
4.6 out of 5

Best cruise ever by lizaellsworth

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/ Sail Date: / Traveled As: Couple

Use will defi.itely seek out other Holland America options. Loved the size of the ship. 1,400...

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4.5 out of 5

Another 5 star cruise with HAL by ad5za

Sail Date: / Traveled As: Couple

Another wonderful cruise with HAL. Staff were great, friendly and helpful. Food in the MDR and Pinacle Grill superb. Everything you could ask for in a cruise and more.

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3.9 out of 5

MS Rotten Dam by clayjoan

Sail Date: / Traveled As: Couple

Holland America. Ms Rotterdam. Last time on this ship for sure. It is falling apart. Hot water for showers iffy. Then only hot water in the sink at times. Door shut one night when my husband went out on the veranda to watch passing ships and it locked him out. I was downstairs and we were in the North Sea. He did not have a jacket on because he did not plan on being there long. Windy and cold. He was out there for over an hour til I came up. Freezing! I was mad!!!!! What if we had BOTH gone out there. He could not get the attention of the people on either side. We would have been out there all night til the cabin stewart came to clean the room. We went right down and told the service desk. I told them this should not be able to happen. They said they would check the door. The night before we left I went out and when I turned the handle and pulled the door open to come back in the handle came off in my hand!!! I grabbed the door before it closed. Toilet would sometimes flush and sometimes not. Tub was grungy. Last time on this ship for sure. It is falling apart. Hot water for showers iffy. Then only hot water in the sink at times. Door shut one night when Clay went out on the veranda to watch passing ships and it locked him out. I was downstairs and we were in the North Sea. He did not have a jacket on because he did not plan on being there long. Windy and cold. He was out there for over an hour til I came up. Freezing! I was mad!!!!! What if we had BOTH gone out there. He could not get the attention of the people on either side. We would have been out there all night til the cabin stewart came to clean the room. We went right down and told the service desk. I told them this should not be able to happen. They said they would check the door. The night before we left I went out and when I turned the handle and pulled the door open to come back in the handle came off in my hand!!! I grabbed the door before it closed. Toilet would sometimes flush and sometimes not. No, no more MS Rotterdam for me. Too old! I emailed the head office and warned them of the danger of guests being locked out. What if a couple of 85 year olds had gotten caught out there in the North Sea all night? Or if a guest was alone and got caught? Nobody to know they were out there. Some sort of alarm would be good. Never heard a word from Holland America.o, no more MS Rotterdam for me. Too old! I emailed the head office and warned them of the danger of guests being locked out. What if a couple of 85 year olds had gotten caught out there in the North Sea all night? Or if a guest was alone and got caught? Nobody to know they were out there. Some sort of alarm would be good. Never heard a word from Holland America.

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