Disappointed

Item: Riviera
Rating: 3.4
Author: Desertblue

Riviera Cruise Review to Europe - Western Mediterranean

Desertblue

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 22

Overall rating:

3.4 out of 5

Verified Review

10 Night Radiant Spain & Italy (Barcelona To Rome)

Sail date: October 10, 2023

Ship: Riviera

Cabin type: Suite

Cabin number: 11009

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Disappointed compared to previous experiences on Riviera

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Terrace Restaurant dining was great. Fresh and varied selections Grand dining room total bust Polo restaurant by far and away the best. Jacques and Toscano disappointing Red Ginger great. This assessment was based on current experience compared to multiple pre Covid sailings. Wait Service was excellent in all restaurants

Onboard Activities

1 out of 5

Aqua Mar Spa total bust compared to previous Canyon Ranch Facilities lack luster. Manicure for $100 by the time VAT and gratuity were added and polish peeling off the following day. Clinician had to wave a piece of cardboard to dry polish as they do not provide them with standard manicure equipment. It’s unbelievable

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

2 out of 5

Overall the cabin was excellent however there were several maintenance issues to b addressed The main one being the lack of seal on the veranda sliding door resulting in howling wind for 3 consecutive nights. Drapes blowing and carpet wet due to weather. Shower would take 20 minutes to drain. Maintenance crew aware of issues. Not addressed.

Ship tip

Appreciate the crew. Though some may be inexperienced they really try hard to do their best

Thumbs up

Ports of call

Barcelona, Spain

5 out of 5

Valencia, Spain

4 out of 5

Alicante, Spain

1 out of 5

Ibiza, Balearic Islands

4 out of 5

Palma De Mallorca, Balearic Islands

3 out of 5

Marseille (Provence), France

2 out of 5

St. Tropez, France Did not visit port

No tender due to weather

Thumbs Up 0

Monte Carlo, Monaco

4 out of 5

Portofino, Italy

5 out of 5

Livorno (Florence & Pisa), Italy

4 out of 5

Civitavecchia (Rome), Italy

5 out of 5

Disembarkation

5 out of 5

Very good

6 Comments

Cruisers4Lyfe 4 months ago

Thanks for sharing

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judgedad 1 year ago

Currently on board, and we feel some of your pain. Overall, the cruise ship so far is fine. Not great, just fine. Will make a final assessment at the end of 20 days and post.

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Gwbigdog 1 year ago

Thanks for sharing

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javawoody 1 year ago

Appreciate your review

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AuntPinkie 1 year ago

Appreciate your feedback. Interesting how different a cruise can be on the same ship. Sorry you were disappointed.

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cruising2004 1 year ago

Sorry you were disappointed with your cruise.

Thumbs Up 1

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