I did have a great cruise and enjoyed my first Royal cruise. However, I learned that the food on Royal was definitely not up to par with other lines I have been on. I am taking some other lines in the near future and will comment if that is still the case or not. The activities for a destination location like Alaska were unimaginative and much less than they could have been. I will sail on Royal again, but the price and itinerary would need to be better than the others.
Embarkation
5 out of 5
We had 11 am embarkation time. Arrived about 10 am. There were about 30 non suite/Gold level (steerage) passengers ahead of us. Check in super quick. Onboard about 11:20.
Ship experiences
Food and Dining
3 out of 5
I was really looking forward to an RC cruise as so many "Loyal to Royal" swear they are better than the other lines. In my reality, the food was definitely the worst of any line I have sailed on. It was not bad, but the quality, variety, and availability were noticeably lower than any other line. I was thinking they may still have supply issues but we cruised with friends who had been on several pre-covic RC ships and they said the food seemed typical for RC. Breakfast buffet was the usual fare. The biscuits and gravy were good. Lunch buffet always had a couple different dishes including a different Indian dish (that always tasted like curry to me) but always a letdown. I usually peruse the food in a buffet to make sure I see all the dishes before narrowing it down to the best ones. On RC I walked the whole buffet without seeing anything that excited me, then I settled for what sort of looked appetizing. The buffet pizza was pretty good and that often won out. I had hopes that maybe RC put all their effort into the MDR dinner but again was disappointed. Several nights there was nothing that excited me and although a few dishes were really good, nothing memorable. Fortunately, they always had the NY Strip steak and that was good most of the time. I had a lot of NY Strip steaks. The other issue was inconsistency, the first night I ordered Prime Rib, it was thin with lots of fat but the flavor was maybe the best I've had on a cruise and the medium-rare temp was perfect, the last night I ordered the same but it was basically raw, tough, cold and inedible. Definitely the biggest disappointment was the deserts. Unimaginative cakes, mouses, and pies were just plain tasteless. Ironically the "no sugar added" deserts were pretty flavorful and sweet. There were some notable exceptions, the Apple Blossom (apple pie) was great, the Key Lime pie didn't look like a Key Lime pie but the strong lime flavor was refreshing. The Coconut cookies were also a big hit. The MDR times for breakfast and lunch were so limited that we never could get there in time. The short buffet times were also annoying. They did have snack/light foods in the Solarium when the buffet was shut down. The room service menu was great for a cruise but came with a price, unlike most cruise lines. It was $8 plus %18 mandatory tip, then they ask for an additional tip when you sign the bill. Luckily the cost covers whatever you order. I ordered a burger and wings and it was good. For me, food is a big part of the cruise so I wouldn't eliminate RC in the future but I would have to really lower my expectations.
Onboard Activities
4 out of 5
They had plenty of scheduled activities all day but most of that was trivia games. This Alaska cruise is where I really noticed a difference from our previous experience on an Alaskan cruise with Princess. Princess had daily lectures on ports, wildlife, etc, they had a Native Alaskan on board all cruise carving a totem pole and he would explain what he was doing, his people's history, etc while he carved. They invited local guests onboard like Native dancers, an Iditarod musher with puppies, Naturalists and Rangers with exhibits during the glacier viewing, special Alaskan dishes like reindeer chili. The onboard RC experience could have been the same for anywhere in the world other than some Alaskan merchandise for sale in the stores. I felt RC really was just lazy in preparing a quality experience for guests.
Entertainment
4 out of 5
The shows were pretty good. The orchestra was top-notch. The big production was a Tango show with dancers and musicians from Argentina. They were very good. The show was all about the history of the Tango and its development in Argentina. The comedian Bruce Gold was clean enough and funny. Entertainment was on par.
Service and Staff
5 out of 5
No complaints really, they did a good job and kept things clean. I am sure many of them are still new and will only get better. I don't know how many tables the waiters had at dinner but a little slow on filling water and switched meals around the table a few times. When I hardly touched my Prime Rib, the waiter did not question if it was not acceptable. But overall great service. We were asked to fill out the survey and give a great review numerous times by staff which was getting annoying. Also giving us envelops in our room for extra tips above the mandatory tips was a surprise.
Ship Quality
5 out of 5
I know some of you will comment that I did not sail on the Oasis class, so I didn't get the full RC experience. I agree. I want to sail on the mega/glitzy RC ships someday but I truly love the smaller older ships as did many Loyal guests I talked to onboard. This ship is 22 years old but in near perfect shape. You had to look hard to find rust. I never saw a worn carpet, etc. Some have said the Radiance is showing its age, unless they are referring to 20-year-old design and decor, I challenge anyone to find something that needs repair. I loved that I could get to anywhere on the ship within 5 minutes even taking the stairs. Despite the poor food and lackluster activities, I may sail RC again just to take this class of ship.
Cabin / Stateroom
5 out of 5
We bought a Royal Upgrade from inside to balcony. Minimum bid was $200 pp. I bid $215 so for an extra $430 we got a nice large balcony. The room itself is the same size as an inside cabin. Great storage space, bathroom small but functional. No complaints.
Ship tip
If this is your first time on RC and have sailed other major lines, lower your expectations. It is not very different, and food is not as good.
Where else can you gently float by some of the best scenery in the world while soaking in the hot-tub? Actually the hot tubs on this ship were not great for viewing unless it was higher mountains. Even if you have a balcony, you must go on deck to view the glacier. Yes the ship makes a quick 360 turn but from your balcony you will have extremely limited viewing. This ship opens up the front helicopter deck to passengers. That was awesome.
We took the local bus ($2 per trip or $5 all day -need the app "Token Transit" for all day purchase). The schedule is online. The Silver line makes a loop every hour. First went to Totem Bight park which is a restored Native Village. $5 entry. If you're lucky you can take the guided Ranger tour. Lots of totem poles, Klan house, and beautiful trails and seaside to explore. Then rode the bus to Saxman Village a native town. $5 entry. Could see men making totem poles. Then rode bus back to Creek Street. The shops over the water are amazing. Watched seals catching fish in the creek. If you walk upstream of the buildings, you can see the fish ladder and lots of salmon climbing (early September) then continue upstream to see salmon spawning in the pools.
Great vibe in this working/not so touristy town. Walked several beautiful trails in Sitka National Historical Park, saw lots of salmon (including lots of dead salmon). Walked to Raptor Center, $15 entry, to see lots of rehabilitating eagles and other raptors. Rode public bus $2 each trip to the Fortress of the Bear, $15, to see rescued brown and black bears. Watched brown bears feasting on a donated roadkill deer.
Rented a new Jeep through Turo for $132 all day. If you rent Turo, pay attention to the location. They don't give you the owner's address until after you rent but try to figure out if they are near the downtown/port area or 13 miles away near the airport where most people in Juneau live. I had to take a bus to pick the car up. Not a big deal but some Turo owners are near the port. We drove to the Gold Creek Flume trailhead for a great hike, then to Auke Lake, Eagle Beach (didn't see any Eagles there in early September) then St. Therese Shrine, Douglass Island, Whale statue at Overstreet Park, and anywhere we wanted to explore. Then we did a walk-in at the Gold Creek Salmon bake. We were between lunch and dinner and had the place to ourselves. They cooked up some salmon fresh for us. It was not worth the price but worth the experience. I dropped off my wife and friends at the shops downtown while I returned the jeep. They saw a black bear come out onto Main Street and walk around for a while.
It was rainy. We took the Shuttle up the White Pass with Klondike Tours, $55. It goes basically the same route as the train but has stops for pics at the scenic locations and at the top. The visibility was poor so not a great trip but still fun.
Better than the glaciers in Glacier Bay but only one glacier here. The conditions were great and the captain got us the closest they have been all season according to the staff. We were almost as close as the $350 extra tour boat. Amazing!
We were going back-to-back on the next cruise so we had to do some laundry. Took the free shuttle to the laundromat, charged $3.50 per load so not bad. Walked around shops then took a dogsled tour with Turning Heads Kennel. The glacier tours were not going this late in the season and we didn't care to take the land cart so they charged us half price $39 for just the kennel tour. They picked us up in town and dropped us off at the ship after. Got to meet lots of Iditarod veteran dogs and puppies (they were older ones though). Learned about training, equipment, etc. A great time.
All those going back-to-back waited in the theater. They gave us new cards then told to wait if we were going ashore. Then after 30 minutes announced "last call to go ashore". Not real organized but fine.
Just got off Carnival and wanted to circle back with my comparison of RC to Carnival food. Carnival buffet is noticeably better. Bigger variety, better looking, tasting, etc. MDR dinner menus are similar. Carnival was slightly better tasting. RC had much better presentation. Carnival charged a la carte for room service so RC's single charge is better. Overall, Carnival wins the food challenge.
Great details, we felt the same about food on Oasis of the Seas and I even noticed the same thing you said about the waiter not commenting when you don’t eat your food. They must be used to it because on other lines most waiters would notice and offer to get you something different. Our best post COVID food experience so far was on Carnival Panorama, especially loved the small buffet by Havana area, I usually avoid the buffet but this one was very fresh and well attended to!
Javawoody, very true as I have commented many times. This was my 4th and 5th post Covid cruise on 4 different lines. I was only comparing to post covid cruises I have experienced. Some things like TV programs and heating the pools have nothing to do with Covid though.
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