Disappointed

Cruises: 7+ cruises

Review: 1

Helpful Votes: 27

Review summary

We've cruised many times and this was our first cruise after the pandemic but if it had been our first cruise we'd probably never cruise again. The ship was clean and the staff was nice for the most part, but things were definitely lacking. Our balcony had chipping paint that would come off in sheets and the bathroom had chipped tile in the shower and a flimsy shower curtain - everything just looked tired and worn. And most of the food was just ok if not lacking. For instance the trifle dessert (which is typically made with pound cake layered with cream/custard and fresh berries) was served at dinner in a plastic cup with canned fruit cocktail trapped in gelatin and topped with a flavorless layer of yellow "cream" and a dollop of what tasted like Cool Whip. It was something you'd expect in a school cafeteria, not on a cruise. A lot of other dishes were like this, although the main course entrées were typically better. Also the waiters served my husband and son first, and it was a little weird to sit there and be the last person to get a menu or drink - I guess "ladies first" is outdated these days ;) The evening entertainment was mixed - some people could sing and others could not, the comedian was funny one night and not the second night, it was all just a little campy and not as polished as other cruises. The ports of call were mostly just shops selling jewelry and souvenirs and there was very little else to do. Icy Straight Point had the longest zip line in the world (1 mile long) so we did that and it was a blast. The cost was $179 per person. Other things we liked: the fresh squeezed orange juice ($3.50) was delicious, the chocolate mud pie cookies at the coffee shop were amazing and we saw lots of whales and bald eagles from our balcony. But there weren't enough positives to offset the disappointment we felt on this cruise. It was the priciest cruise we've done yet it felt like a second-rate experience. And although I'm sure we'll cruise again, it probably won't be on RCL.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Vancouver (Canada Place), British Columbia

Juneau, Alaska

Icy Strait Point (Hoonah), Alaska

Sitka, Alaska

Skagway, Alaska

Cruise Hubbard Glacier

Seward (Anchorage), Alaska

Disembarkation

Other reviews of this sailing