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Great ship but quality of cruise services declining

Quantum of the Seas Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 39

Overall rating:

3.4 out of 5
Verified Review
Quantum of the Seas

7 Night Amazing Alaska (Seattle Roundtrip)

Sail date: June 20, 2022

Ship: Quantum of the Seas

Cabin number: 9133

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Outstanding ship and ports of call. Disappointing main dining room food and service. Buffet was above average on taste and quality and rotated selection daily. Bumper cars were great.

Embarkation

2 out of 5
Massive crowd line in hot warehouse. 1.5 hours to get on ship

Ship experiences

Food and Dining

2 out of 5
Main dining portions appetizer size. We had to go to windjammer buffet after main dining so just skipped the main dining after 2 nights. Cruise company trying to force you to the up charge specialty restaurants.

Onboard Activities

5 out of 5
Bumper cars were great as well as massive arm that extends outside ship.

Entertainment

2 out of 5
Nothing memorable about shows

Children's Programs

Didn’t participate

Service and Staff

1 out of 5
Room steward intentionally brok my CPAP medical device because he was not satisfied with the tip given him. He expected to clean the room on his schedule not ours and forced us out of the room several times.

Ship Quality

5 out of 5
Awesome ship makes sea days fun.

Cabin / Stateroom

3 out of 5
The virtual window was nice touch as a video image was displayed from outside ship. Acceptable room.

Ship tip

Try to do the activities on the ship and bypass main dining go straight to Buffett.

Thumbs up

Ports of call

Seattle, Washington

5 out of 5

Sitka, Alaska

4 out of 5

CRUISE ENDICOTT ARM & DAWES GLACIER

4 out of 5

Juneau, Alaska

5 out of 5

Victoria, British Columbia

5 out of 5

Disembarkation

5 out of 5
Kept my luggage in my room walked right out at first opportunity.

Traveler Photos

View from extending arm
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6 Comments

byhisgrace    2 years ago

Appreciate your feedback
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GabeNSteph    2 years ago

Thanks for the feedback
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1Spursfan    2 years ago

Thank you for sharing.
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Gwbigdog    2 years ago

Thanks for sharing
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javawoody    2 years ago

Thanks for sharing
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AuntPinkie    2 years ago

Appreciate your feedback. Noticed lately some room stewards are getting pushy. Sorry this happened to you. Glad you enjoyed Alaska. Hope your next cruise is much better.
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