Great ship but quality of cruise services declining

Item: Quantum of the Seas
Rating: 3.4
Author: wy2kooo

Quantum of the Seas Cruise Review to Alaska - Inside Passage

wy2kooo

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 28

Overall rating:

3.4 out of 5

Verified Review

7 Night Amazing Alaska (Seattle Roundtrip)

Sail date: June 20, 2022

Ship: Quantum of the Seas

Cabin number: 9133

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

Outstanding ship and ports of call. Disappointing main dining room food and service. Buffet was above average on taste and quality and rotated selection daily. Bumper cars were great.

Embarkation

2 out of 5

Massive crowd line in hot warehouse. 1.5 hours to get on ship

Ship experiences

Food and Dining

2 out of 5

Main dining portions appetizer size. We had to go to windjammer buffet after main dining so just skipped the main dining after 2 nights. Cruise company trying to force you to the up charge specialty restaurants.

Onboard Activities

5 out of 5

Bumper cars were great as well as massive arm that extends outside ship.

Entertainment

2 out of 5

Nothing memorable about shows

Children's Programs

Didn’t participate

Service and Staff

1 out of 5

Room steward intentionally brok my CPAP medical device because he was not satisfied with the tip given him. He expected to clean the room on his schedule not ours and forced us out of the room several times.

Ship Quality

5 out of 5

Awesome ship makes sea days fun.

Cabin / Stateroom

3 out of 5

The virtual window was nice touch as a video image was displayed from outside ship. Acceptable room.