Pride of America Cruise Reviews - Reviews

Great Ship and Crew

The ship was well designed and kept immaculate. We liked our room and it was not spendy.

Pride of America is a beautiful ship. Our stateroom was lovely, the public rooms were spacious and well-appointed, and there were plenty of choices for activities and places to dine onboard.

This ship was clean, well managed and fun place to be. It was exciting to look forward to the next day seeing ports from the ship was so different than my experiences of seeing them from land. Being able to enjoy each day with my wife without having to attend to the routine houskeeping and food preparation chores was a great break from our normal living routines. This is a cruise that we would like to share with family members in the near future.

I was very impressed. I've been on other cruise ships where service and food quality were marginal. the food in the specialty restaurants was good and the service in all the areas of the ship was good. My cabin mate ordered the wine package and there was constant confusion about it. (this may have been that we didnt hear it right from the beginning). There was also much controversy about the tipping procedure in the restaurants. I spoke w/ The Waffle Man about it and I believe he was looking into it. We asked several of our waitstaff and 2 managers & the front desk and got a different answer from all. Waffle man had a completely different policy/procedure than the others.

Ship was very clean and decorated nicely for the holiday season. Not a glamorous ship by no means.

Overall, the ship is beautiful. It is large with many differing spaces and options. At the same time, its not so big that it becomes overwhelming. It's not the biggest or the most elegent ship, but its really very comfortable and perfect for these Hawaii cruises.

Ship was in great shape and well kept by the staff.

It was outstanding in every way; we simply had no criticism of the ship or it's staff at all!

Very understaffed. Took 3 days and numerous phone calls to get a flower delivery that was supposed to be there upon arrival. Never met room attendant during whole cruise. Buffet was very disorganized and very hard to find a table to sit at. Staff was courteous but not informed enough to answer some simple questions. Made reservations in dining room for specific waiter (chose a time he was available which was later than what we wanted), and twice was seated with another waiter and told he was not available.

This is a different cruise. If you like a very relaxed atmosphere, this is it. There is not the constant pressure to buy drinks; in fact, I was only asked if I wanted drinks while I was sitting in the performance venues. The entertainment was marginal, and there was not very much entertainment offered. There was little variance in the food. The buffet was mostly the same every day. We had a noise problem with our room and they moved us to another room the next day... very responsive. The predominantly US crew did not appear to work as hard to make the cruise enjoyable... they were not overly friendly. Our room was clean, but the public areas were not.

The itinerary was great. 4 islands, 5 ports and the NaPali coast! Our biggest complaint was the seeming inability of the ship to get information to the passengers. 2 examples: None of the activity messages play in the cabin or on the TV. My wife had to open the cabin door and stick her head out in the corridor to hear them. Many times while she was dressing! Lobster night is Wednesday in the main dining rooms. NO announcement of this was made, none, even though most people did manage to find out. Also, the level of service from the waiters in the main dining rooms was very inconsistent, especially at breakfast. And I can't tell you how many times our entrees were brought out while we were still eating some fruit or an appetiser!

WOULD HAVE LOVED TO EXPERIENCE THIS CRUISE AT SOME POINT...BUT, DUE TO THE FACT THAT MY WEDDING WAS CANCELLED AN HOUR BEFORE IT BEGAN AND THE CRUISE WAS TO BE THE HONEYMOON...THAT I COULD NOT POSSIBLY GO ON AT THAT POINT..AND HAVING NO COMPASSION...I WAS TOLD I HAD TO TAKE THAT CRUISE OR NOTHING...I COULD SWITCH THE NAME OF MY FIANCEE BUT COULD NOT POSTPONE THE TRIP TO A LATER DATE....THANKS FOR ALL OF YOUR HELP AND NCL...I WILL BE TELLING ANYONE WHO WILL LISTEN HOW INCONSIDERATE ALL OF YOU WERE TO MY SITUATION....ROBERT KABA

It was a great experience for a first time cruiser. Friendly, attentive staff, yummy food, lots of opportunity to sightsee on shore.

The ship looked nice and inviting. But the odor of sewer gas was miserable.

except for a few instances the cruise was enjoyable for me.

Had to find my own luggage due to lazy staff at 12:00 am in the morning. Room smelled of smoke so bad they had to move us after 2 days, night entertainment like a bad dream of lounge lizards, the food was good.

I have written to Norweign Cruise line concerning this cruise! Overall, the trip was just ok, food was just ok, the ship was beautiful however and the staff was also GREAT but the overall expeience for our 25th Anniversary Cruise was not a good one. I feel Norweign should give us some sort of compensation for all the disappointment we experienced! I will not go on about the letter that I sent them but we will not be doing another NCL Cruise! Mary Anne Foran

I would not sail on this ship again , see below comments.

the ship was very clean, easy to navigate and beautifully decorated. We were on deck 4 which was very convenient to all the restaurants, the gangway and the two theatres,