Ovation of the Seas Cruise Reviews - Reviews

Think this cruise was provided too late in the year. Weather did not cooperate; therefore we lost much of the trip, 1 stop, and cruising through Endicott Pass and glaci We really did not get to see much of Alaska.

Don't go to Laska in September and if you end up in Vancouver, take a shuttle back to Seattle. Don't uses Vancouver Airport.

Fantastic ship, fantastic itinerrary, Alaska is amazing and must do.

The Alaska cruise has must see scenery, the excursions are interesting and support a spectrum of activities. Ovation of the Seas and her crew made this trip most enjoyable.

Did not meet expectations. Did not see glaciers, the namesake of cruise, and, unlike previous cruises, was not compensated for change in itinerary. Was not given alternate opportunity to see glaciers as most excursions were booked by the time we were notified of the changes. Very disappointed to miss the major attraction of this cruise.

In summation going on a cruise titled Dawes Glacier Cruise and Not going there was VERY disappointing. Almost seems like they owe us an experience. For this I could not recommend this cruise to friends.

Had a great time, there was more to do and see than we did on the ship. But overall, a great time.

Great trip, highly recommend it! Staff and entertainment were great! Food was plentiful

Will cruise again. Royal Caribbean is saved by their onboard level of overall service. It even makes me want to overlook the dreadful experience

I think royal is desperate to recoup its losses without thinking through treatment of its customers and having the right ratios of staff etc. After cruise calling in and being on hold for 1hour 23 minutes to sort out the lost luggage with no help once an agent picked up is sad.

The ports and excursions were excellent. The cruise took our extended-family travel party, which was initially booked together, and just a few weeks before the cruise decided to split us all apart, throwing us in rooms all over the ship. They still have not offered a reasonable explanation of why they did this. My husband and half my kids ended up on another floor. My siblings and parents were scattered all over the place. The cruise refused to fix the problem over the phone, and we were told just to figure it out on the ship. Having to go back and forth with guest services during what was supposed to be a relaxing cruise was frustrating, and they still didn't get our original rooms back. Also Cheap Cruises was utterly useless in trying to solve issues.

Our cruise was wonderful. The Ovation of the Seas is a beautiful ship with a lot to do and explore on the sea days. RC staff keep the ship clean, the safety protocols are very good, the food was very good in the WinnJammer and the dinning room. The staff made our experience very enjoyable. We are very satisfied and hope to take another cruise on RC.

We had a nice time and look forward to cruising again. The ship was nice and the staff was excellent. Every staff member we encountered said hello or good morning. Purchased the cafe select card for less than $40 and it was good for 15 specialty coffees.

The last day we couldn't do anything on the ship!!! Because everything thing closed at arrival to Vick at 11AM!! Bars closed, eating places open late 1PM or after, no shops, casino closed, nothing to do and they didn't open because we didn't leave until 9;30PM or later!!!! not a good day for us....

I enjoyed the cruise staff was very friendly. Ship stayed very clean daily. Jason room stewart was great very pleasant and friendly. Just FYI VIP service wasn’t being honored at port in Juneau.

Such a wonderful trip! The staff was amazing! If not for lack of places to play board games and no activities specifically for 18-20 year olds I would give it five stars! We had a blast!! We love Alaska!

Internet and cell service were poor on this ship but the food was great, the staff were great and the shows were great. We enjoyed the tours and our balcony cabin and we will cruise again soon.

Nightmare trying to get everything coordinated and being forced to separate from our group from six cabins, which were all booked next to each other months ago. I ended up on the other side of the ship and on a different deck from my wife and kids. RCCL would say that the travel agency needed to fix the issues, and the travel agency would say that RCCL needed to fix the issues. Both groups promised stuff and then never actually did anything. Even on the cruise, I had to visit the customer service desk several times to try and resolve issues. I will never book though a travel agency again! Just another choke point that did not help resolve issues and caused literally hours and hours of extra phone calls.

Great experience; relaxing cruise. This is my first time taking a cruise vacation, and the experience on this cruise has been excellent.

Will only cruise Royal. First class across the board