great itinerary, but very disappointed in cruise line
Oosterdam Cruise Review to Europe - Mediterranean
Contributor Level:
Purser
Cruises: 7+ cruises
Review: 1
Helpful Votes: 48
Review summary
This was our first Holland America cruise and will probably be our last. Food was very low quality and tasteless. Only good food was at the restaurants that you had to pay extra for. Dining very disorganized. Many folks were wait listed for early dinner, yet many assigned it never came. Many empty seats. Special thank you lunch from captain was horrible food and service. We were warned by our waiter not to go, but went as we thought he was exaggerating, he wasn’t. Food choices very limited, waiters got orders wrong, we had to wait long time for service and could not get water glasses refilled. Very few on board activities we were interested in. Pickle ball scheduled and advertised but didn’t happen. Table shuffle board did not have sand so table not playable. On boarding and off boarding was very smooth. Went on a few excursions. Although planned well, too many guests came that were not capable of climbing stairs when it was clearly stated or mountain biking again clearly stated. They slowed down the groups and changed what we could do. Luckily we had only purchased 3 through the cruise line. Will not do that again. Really enjoyed the excursions I booked through Costco and other vendors. Smaller groups and folks that were able to handle how strenuous the activities were.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Thumbs Up
0
Livorno (Florence & Pisa), Italy