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4.6 out of 5

A nicely paced cruise by ryanpacz

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/ Sail Date: / Traveled As: Couple

Bayu (dining area) and Funghi in the spa were memorable and wonderful. OUr room stewards were the best in the business.

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4.6 out of 5

Fantabulous Relaxing 7 Days!!! by ilene53

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/ Sail Date: / Traveled As: Couple

From Day 1 to Day 7 Holland America was a dream come true. We were extremely pleased with every little detail right up to the big details. We are in our mid sixties and our cruise was so laid back and as relaxing as you wanted it to be. We loved them so much that we booked an Alaska cruise on Day 7 on the same ship. Book HAL for your next cruise!!!!

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4.9 out of 5

Great December Cruising by Peachie57

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/ Sail Date: / Traveled As: Couple

A 14 day back-to-back Eastern and Western Caribbean cruise is a great way to see a variety of locations within one trip. The excursion in Fort Lauderdale between the two trips gave us an unexpected way to see something different on the mainland. Kept same cabin and same wonderful cabin stewards for the whole trip and thoroughly enjoyed the entire Holland America staff.

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4.9 out of 5

Family time to remember. by macdale

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/ Sail Date: / Traveled As: Singles/Friends

First time on Holland America. It was a great way to spend time with family members while someone else did the cooking and cleaning.

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3.7 out of 5

Entertainment Lacking. by bcg1x

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/ Sail Date: / Traveled As: Couple

Changes made to ship configuration are not an improvement. The Crow's Nest has been mad e into a library exclusively. We used to enjoy nightlife, live musicians and DJ music and dancing in this space before the changes were made, but no more. The rest of the entertainment on board was underwhelming. BB Kings music venue was OK, Billboard Piano Bar was OK, Mainstage entertainment was not great. There were no live musicians at all throughout the entire week on the pool deck (Lido). Most cruises have parties on the pool decks, but no this one. Service was exceptional as expected for HAL. Food was very good every night in all venues. The bars were out of limes for 4 days during the 7 day cruise. What? No margaritas? Not good.

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4.8 out of 5

great cruise everything went well by ringerlarry

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/ Sail Date: / Traveled As: Couple

staff was great ship was just the right size for us

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3.2 out of 5

the trip ok can be better by titco62

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/ Sail Date: / Traveled As: Couple

one complain I order oceanview with any boat on the window.. did not get what I want or asked when .booked I ask why they told thats way was the way order ... im not happy ... becuase I asked oceanview when I book with you... next time with book with other company...

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4.4 out of 5

Wonderful Caribbean Break by abrahamd

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/ Sail Date: / Traveled As: Family (older children)

Great Ship and Service. Food in Lido Market was not remarkable

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4.4 out of 5

Excellent by kbilleck

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/ Sail Date: / Traveled As: Couple

Service and maintenance of the vessel were incredible. The ship is beautiful. Only two complaints - the food in the buffet was awful and they didn't really seem to have much staff wandering around to get drinks/clean tables. There was one day we sat at a table for two hours - no one ever came around.

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5 out of 5

Cruising with Holland America on the Oosterdam by jmr112

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/ Sail Date: / Traveled As: Large Group

We really enjoyed our recent cruise with Holland America on the Oosterdam. All of the dedicated staff went our of their way to make our time as pleasant as possible. Our room was always cleaned in a timely manner and our two room attendants Kunus and Joshua were always around and very friendly if we needed anything. I give them an A+++ for their service.

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2.7 out of 5

OVER-ALL A POOR CRUISE by bc6954047

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/ Sail Date: / Traveled As: Couple

Not only was it the worse cruise we have ever been on but we had talked another couple (in cabin 7035) who had never been on a cruise before to join us on this one because we had told them how great ocean cruises were. They were totally disappointed and we were totally embarrassed.

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4.3 out of 5

Nice crossing on Oosterdam by coreyconover

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/ Sail Date: / Traveled As: Couple

The first week was a wonderful itinerary. The last week was crossing the Atlantic. The weather was beautiful. We enjoyed the peace and the routine. Holland America is a good reliable line with history lectures, cooking demonstrations, great young musicians and other things to pass the time.

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4.8 out of 5

Amazing...thank you Holland America by jdimoff23356239

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/ Sail Date: / Traveled As: Couple

Both my wife and I very very happy and pleased with our trip. This was a celebration of our 25 anniversary, and we had dreamed of this trip our whole marriage. I was amazing, thank you Holland America for making the trip so memorable.

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4 out of 5

Very disappointed by esquenazi

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/ Sail Date: / Traveled As: Couple

I would not recommend this ship. The restaurant food was fair. The cruise director did not have enough actives planned. Also lacks venues where to sit with friends

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4.9 out of 5

Fabulous Italy and Greece by ddbaker1

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/ Sail Date: / Traveled As: Couple

This cruise covers the beginning of civilization, A to Z. There were so many highlights starting in Rome with the Coliseum, Palatine hill and the Vatican than going to Naples and seeing Pompeii . All of the Greek Isles were unique and seeing the Acropolis and the temples to the Greek gods were amazing.

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3.6 out of 5

great itinerary, but very disappointed in cruise line by COMarti

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/ Sail Date: / Traveled As: Couple

This was our first Holland America cruise and will probably be our last. Food was very low quality and tasteless. Only good food was at the restaurants that you had to pay extra for. Dining very disorganized. Many folks were wait listed for early dinner, yet many assigned it never came. Many empty seats. Special thank you lunch from captain was horrible food and service. We were warned by our waiter not to go, but went as we thought he was exaggerating, he wasn’t. Food choices very limited, waiters got orders wrong, we had to wait long time for service and could not get water glasses refilled. Very few on board activities we were interested in. Pickle ball scheduled and advertised but didn’t happen. Table shuffle board did not have sand so table not playable. On boarding and off boarding was very smooth. Went on a few excursions. Although planned well, too many guests came that were not capable of climbing stairs when it was clearly stated or mountain biking again clearly stated. They slowed down the groups and changed what we could do. Luckily we had only purchased 3 through the cruise line. Will not do that again. Really enjoyed the excursions I booked through Costco and other vendors. Smaller groups and folks that were able to handle how strenuous the activities were.

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Was this review helpful? 9
4.1 out of 5

A trip of a lifetime by rogyanks

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/ Sail Date: / Traveled As: Couple

The overall experience was terrific. The Disembarkation was a mess. Seems like every ship was in port at the same time. Buses were there but, you there was lack of direction.

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4.1 out of 5

Great trip with some wonderful ports. by shar1221

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/ Sail Date: / Traveled As: Family (older children)

Ship needs to be refurbished. But overall, the staff was great and we enjoyed the ports.

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4.9 out of 5

Perfect trip. Loved to spent an entire day at each port. Excellent service from all crew. Thank you! by Malva

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/ Sail Date: / Traveled As: Couple

It has plenty of areas to find a quiet place.Smooth ride, very organize when arriving to all ports. Great shows. The casino is small. The food was wonderful with a variety of foods to choose from.

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4.2 out of 5

I don't think I'm the target audience for this cruise by eolyn

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/ Sail Date: / Traveled As: Family (older children)

I'm in my 30s and perhaps that is the problem, I know that we are not the target audience for this cruise. We went with my father in law who is in a wheel chair and I will say that they did a reasonably good job at making things work for him. I suspect better than other lines. Their ground staff was in constant confusion and no one really knew what was going on, getting things resolved took multiple phone calls. Our pre-cruise hotel was oversold and holland completely dropped the ball on that and the transfers. The post cruise transfer was also really poorly managed and required standing the sun for 3 hours with our bags. But - they did have options for people in wheel chairs and it more or less worked out. At one port, they didn't have any employees in the terminal and sent us the wrong direction killing 30 minutes of our tour. The activities onboard were the worst I've ever experienced. I don't know if the cruise director has any additional staff helping her, but I only ever saw her. They didn't really schedule any activities, certainly nothing after 8pm. Many days were spent reading since there was nothing to do other than seminars trying to get your money or live classical music. Trivia was only scheduled in the middle of dinner every day. no Karaoke. no other little things to do to pass the time. Feedback was provided via their mobile "app" but no one ever followed up. Speaking of the mobile app, it's not a mobile app, but a web page really. Carnival (their parent company) has a brilliant mobile app which includes chat and other feature and the ability to message people. While holland has this function, it doesn't notify the other person, which makes it useless. The food and service was second to none, mostly. Things are a bit confusing since they try to offer additional service over other lines - like you can't put food on your own plate at the lido, they get you drinks and such, but they don't have the staff to really handle this efficiently, so I ate breakfast without drink 2 or 3 times. Being a bit more pushy would have likely worked to help me. High end food options were everywhere, smoked salmon on the lido buffet in the morning, real, quality lobster tails in the main dining room, etc. Note that breakfast in the main dining room was actually a bit worse than the lido breakfast. It didn't have any additional options, actually less options. All in all, it was a good cruise, but I don't think I'm their target audience. I wouldn't pay a premium for this cruise over NCL for example.

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