Great itinerary, terrible ship.
Oosterdam Cruise Review to Europe - Mediterranean
24 Night Greek & Mediterranean Romance (Rome To Barcelona)
Sail date: August 16, 2018
Cabin type: Balcony
Traveled as: Couple
Reviewed: 3 years ago
Review summaryMy ship board experience was not good. I spent 12 days arguing with them over the temperature in our cabin. They would come and check it and then tell me they would make an adjustment. It was nothing but lip service. It was so hot in my room I had to sleep out on my veranda some nights. The entertainment was either non existing or terrible. Board games is not my idea of entertainment. The best food on the ship was the burger bar and the specialty restaurant. The rest was just so so. Needless to say I will not go on another Holland America “dam” ship. They did not even address my disappointment with them after my review.
Food and Dining
Food and service were very good.
Guest Services / Excursions
Guest Services did not help with my air conditioning problem. They went through the motions but really were not able to successfully cool my room down.
Service and Staff
Cabin / Stateroom
Bring a thermometer with you to check your room temperature.