Great itinerary, terrible ship.

Oosterdam Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 35

Overall rating:

3.5 out of 5
Oosterdam

24 Night Greek & Mediterranean Romance (Rome To Barcelona)

Sail date: August 16, 2018

Ship: Oosterdam

Cabin type: Balcony

Traveled as: Couple

Reviewed: 3 years ago

Review summary

My ship board experience was not good. I spent 12 days arguing with them over the temperature in our cabin. They would come and check it and then tell me they would make an adjustment. It was nothing but lip service. It was so hot in my room I had to sleep out on my veranda some nights. The entertainment was either non existing or terrible. Board games is not my idea of entertainment. The best food on the ship was the burger bar and the specialty restaurant. The rest was just so so. Needless to say I will not go on another Holland America “dam” ship. They did not even address my disappointment with them after my review.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Pinnacle Grill

4 out of 5

Food and service were very good.

Onboard Activities

1 out of 5

Guest Services / Excursions

2 out of 5

Guest Services did not help with my air conditioning problem. They went through the motions but really were not able to successfully cool my room down.

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Bring a thermometer with you to check your room temperature.

Ports of call

Civitavecchia (Rome), Italy

5 out of 5

Santorini, Greece

5 out of 5

Rhodes, Greece

5 out of 5

Iraklion (Heraklion), Crete

3 out of 5

Piraeus (Athens), Greece

5 out of 5

Nafplion (Nauplion), Greece

4 out of 5

Argostoli, Kefalonia, Greece

4 out of 5

Corfu, Greece

4 out of 5

Kotor, Montenegro

5 out of 5

Venice, Italy

5 out of 5

Disembarkation

5 out of 5
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