Great itinerary, not so good ship.

Norwegian Sun Cruise Review

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

3.4 out of 5
Norwegian Sun

10 Night Alaska: Hubbard Glacier Ketchikan & Juneau (Seattle Roundtrip)

Sail date: May 10, 2024

Ship: Norwegian Sun

Cabin type: Inside

Cabin number: 9333

Traveled as: Family (older children)

Reviewed: 4 months ago

Review summary

Would like to have plenty of good things to say about this cruise but some of the workers on the ship were pretty bad and also the ship itself was so so. Have cruised with Ncl plenty of times and on different ships but this was a mediocre cruise at best. Itinerary was great!!! Something about the ship seemed a little off.

Embarkation

4 out of 5
Very fast did not take long at all.

Ship experiences

Food and Dining

2 out of 5
Main dining rooms had at times slow service and more than a few times food was not very good and very very cold, almost like they had it prepared and it was just sitting waiting for someone to order. Not good at all!!!

Onboard Activities

1 out of 5
Did not attend.

Entertainment

4 out of 5
Had some good entertainment at night in the Bliss lounge. Love to sit back and listen to 80's music and reminisce.

Service and Staff

3 out of 5
Hit and Miss. Some very good, some not so much. Anjanett in the Champagne Bar was excellent as was the bartender Cuba. Bartender at the rear of the ship on the outside under the canopy was not so friendly. Person in charge of Internet (Pablo) was down right rude and needs to find other work. Hostesses at main dining rooms (both dining rooms) were delightful.

Ship Quality

2 out of 5
Cleanliness was fine, design was really strange. This ship being one of the oldest in the fleet I guess makes a little more sense on the design. The buffet was not at all a pleasant experience. Never experienced a layout of this design, it's hard to explain how small this buffet was! Very limited selection and the hours of operation for lunch was really weird. Had to pay particular attention to hours of operation. If you happen to be off the ship looking around you never knew if the lunch was over. A few times had them close the line as we walked up. Very strange.

Cabin / Stateroom

5 out of 5
Cabin was very large compared to other's we have stayed in. Plenty of closet space and plenty of room to walk around,was not cramped at all.

Ship tip

Don't expect to be awed by this ship,very weird layout in some areas and also some of the crew very much not people person's.

Ports of call

Cruise Hubbard Glacier

4 out of 5
Top notch,nice and sunny and absolutely beautiful scenery and day. Haines and Hubbard Glacier were highlights of the trip.

Sitka, Alaska

4 out of 5
No excursions just walked around town and visited the Russian Orthodox Church. Absolutely beautiful.

Icy Strait Point (Hoonah), Alaska

4 out of 5
Very nice lot's of people. Saw plenty of Bald eagles and whales right by the shore line also saw couple of seals.

Seattle, Washington

4 out of 5
Stay in tourists area! Walk a few blocks away and man oh man plenty of homeless and drug users everywhere!!!

Haines, Alaska

4 out of 5
The scenery at this port was amazing, especially standing on the parade grounds at the old Ft. Seward (Spectacular). The town it's self is ok. Saw an IGA supermarket for the first time in many many years. 😂

Victoria, British Columbia

4 out of 5

Juneau, Alaska

4 out of 5
Tourists town.

KETCHIKAN (WARD COVE), ALASKA

4 out of 5

Disembarkation

5 out of 5
Had late flight so no problems.
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