Ship needs to be fully functional for guests to fully receive and enjoy what is promised. The extent of work to the ship during the cruise should have not been to the level experienced.
Embarkation
5 out of 5
Great. Everything went well
Ship experiences
Food and Dining
5 out of 5
Service was outstanding. Food was always delicious and hot. Drinks were always good
Garden Cafe
5 out of 5
Well managed and management staff personable with excellent English skills. Staff always had the food lines ready with quality items. Service was excellent. Wonderful
Casino Bar
5 out of 5
Staff was very personable and friendly. Always happy and experienced good conversations along with professional attitudes. Made wonderful beverages that covered all types.
Four Seasons Dining Room
5 out of 5
Food and service was always excellent. Waiter and waitresses always well mannered and communicated in English very well. Had many wonderful conversations with all of them. Completely happy and satisfied with each one
Onboard Activities
2 out of 5
Work on the ship caused some areas to be closed down or cut off from use. The walking track on deck 6 was closed for several days allowing on partial use. I estimate less than half was available for use. Hot tub repairs in the stern was closed about 80% of the time. Plus my family heard hammering and power equipment growling and vibrating noise many afternoons late etc and early am times. All facilities should have been open and available.
Hot Tubs
2 out of 5
Aft deck 10 hot tub was closed many days and not available. The pool water was changes several times resulting in water too cold to swim it
Entertainment
5 out of 5
Excellent in every way. Performers were awesome! Stephen Kane was a unbelievable talent! Wow! Ashlie Amber vocals and stage performance was spectacular.
Children's Programs
1 out of 5
No children in our group.
Service and Staff
5 out of 5
Always active and doing great work. So pleasant to see and speak to. Always considerate and friendly. Room was alway clean and refreshing. Wonderful!
Ship Quality
5 out of 5
Always neat and clean and tidy. Nothing out of place
Cabin / Stateroom
5 out of 5
Always clean and refreshed each day. Attend and was always so friendly and personable in conversation and willingness to do whatever was asked to make our stay more enjoyable. Wish we would have had a larger cabin. Maybe next time
Ship tip
Get a cabin ant size larger than what meets minimum needs. Would help with hiding luggage and some walk around room
City was way too crowded. Bus driver did not finish transit route because he ran out of time and had to get the bus back to the terminal. Also he only ran the AC during boarding and when guests complained.. Tour Guide made us disembark the motor coach bat 1 1nd 1/2 to two block from Ft San Diego. We had to walk from that location back to the pier. If we paid for a land package it should be start to finish on the motor coach.
Walking through the gauntlet of shops to get to LA Bufadora was not nice. Didn't enjoy it. Banana Rama restaraunt had goog food and a Mariachi guitarist that was good.
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