Norwegian Sun Cruise Review to Alaska - Gulf of Alaska

Contributor Level: Third Mate

7+ cruises


Helpful Votes

1 out of 5

Has NCL gone downhill or is it the Sun?

Sail Date: June 02, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Inside

This was the worst cruise we had ever been on. We are gold ladatude members,  so it is not the first time on NCL.

 We sailed with NCL before,  in fact we are latitudes gold members. It has been a couple of years ago we last sailed,  in fact it was 2011. We don't know if NCL has really gone downhill or the Sun is a bad ship. 

The food was terrible. The menu choices lousy. The menu was very repetitive. This was sold to me as a 14 day cruise,  the menu was repeated the second week. The tolets were far and few in between. They were very small. If you could not find a handicapped it was impossible to function with a small scooter in one.   For example the main dinning room had only three outside. A ladies,  a men's and a handicapped. This was good compared to the other dining room. It had a men's and women's all the way on the other side of the floor. 

Gangways were not suitable for scooters and wheelchair. There were a lot of high doorway thresholds. 

Information was very hard to find and when found hard to understand. Signage was terrible. The crew spoke very poor English. The crew was poorly trained and did not know thier job. The exception was our cabin Stewart. 

Individual entertainers were very good, production was very bad. 

We need to find out somehow if this is the NCL of today or just the Sun. At this point my wife and I are taking NCL off our cruise list. 

Ship Quality
no tolets convenient
Food and Dining
really bad food, we were looking on shore for good food
Cabin / Stateroom
lots of room
Service and Staff
did not speak English and poorly trained
Onboard Activities
Destinations and Excursions

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