Norwegian Sky Cruise Reviews - Reviews

Travel agencies websites mislead one to believe they r the cruise line, then one purchases a more expensive "ticket". I will always call the cruiseline directly from now on. 

NCL runs a clean deal. Ship in top shape, personnel very professional and kind, restaurants are first class.

Cabins small. Port check in very slow. 

Nice cruise. Recomend it. 

Die to thunderstorms our plane couldn't land and we missed the cruise. I have contacted Norweigen several times to see if we could reschedule and they do not respond to my requests. 

Five of us went on the cruise which was great except for the variety of food. The small buffet had two sides both with the same choices on each side & those same choices every night. It got real old really fast. Free room service wasnt free. You ordered your food for free but there was a $5 charge for each order. Much happier with Carnival's food selection. Housekeeping was awesome & checked rooms at least twice a day.

Cruise was just ok.  Food was medicore and the shore excursions were way overpriced.  Room staff was excellent.  Having an extra charge for room service was ridiculous since you advertise something available all day and then charge to have it delivered.  Dining room meals - PLEASE cook the vegetables!

If I was to use one word to describe the ship, I would say "dated". As this ship used to be the Pride of Aloha, there are numerous murals and decorations depicting Hawaiian life. No, I wouldn't say this was a bad thing, but it left service in Hawaii in 2008 - 6 years ago.

When comparing this ship to Pride of America, which we cruised on last December, I can only say that NCL did a magnificent job of creating a Hawaiian experience on that ship. We would have liked to see a bit more Bahamian culture on board (some of us actually like "learning" something on these cruises).

Other items to mention:

The ship needs work. It appears that on a previous cruise, our bathroom door was pried open forcefully, as there were marks on the door and it always stuck while opening/closing.

Also, this might seem like a small item, but when nature calls, nature calls.  The public restroom signs are tiny and they are the same size (and look the same) as the firefighters closets, hose connections, crew passageways, laundry drops, etc. They need to be bigger and easily identified.

Other than that, Cagney's was wonderfully delicious, the shows were good, the cabin stewards friendly and overall a good experience. We have been cruising many times, but was the first cruise for my brother-in-law.

Oh- yea...... He HATED the disembarkation - the lines, the customs wait, the "gathering of the baggage", the confusion (and he's a retired police officer). But that's the situation nowadays and it WAS in Miami.

Everything went very well we enjoyed the ship everything was clean and neat, once we were in the stateroom we were a little diappointed with the size, being our kids are really big as adults when booking I put age 16 and 13 and we all needed more room SEEM LIKE THEY WOULD HAVE TAKEN THAT INTO CONSIDERATION my neighboring stateroom was very upset. The food was very good and the shows were excellent. The visits to the different ports were good also. the room was the only compliant anytime they book kids today 13 and over they should consider a bigger room.

This cruise was truly a waste of our money. We have had our best experience with Royal Carribean and Carnival. On the other cruise line we did not feel pressured about anything. The staff was very friendly and appeared to enjoy their job. At night there were so much to do and you did not hear other cruisers complaining about their vacation. 

NCL focus was on making money on bingo games in which they they failed to inform people that there was a charge until everone was seated. I think they should of put a little note nxt to the bingo advertisment on the daily activity sheet to indicate that there would be some type of charge.  If we wanted to gamble we would of went to the Casino. The Casino was just as sad as the staff.  

The entertainment: The DJ played the same music every night...They really need to update they music. The game shows and musical shows were the best entertainment. Night time entertainment was so boring.. No chocolate fountain or fancy occasions  

Activities: Boring..... Some of the games cost money. 

Pools/Wirlpools: They are nice but were filled with little kids most of the time. 

Freestlying buffet: was fair, you just had to get your meal before the flies and the little kids got there. Did't go to the specialty dining, heard too many comlaints about the food being the same as the food outside only difference you can get lobster tail and steak. 

Rooms: The room was flithy upon our arrival, it smelled moldy and the staff had to come and clean it again...toliet was stopped up. We had a inside cabin that was suppose to sleep four (yea right!). The rooms are so small that there is no room to put all of your luggage. There is actually three beds in the room, the fouth sleeping area is a chair which is suppose to be pulled out a night. If that is done..others in the room would have to crawl over the person that is on the chair to get to the bathroom. No window in the room is fine but a clock would of been nice to have given that it was hard to know when to get up, The room was old and had rolls of wall paper sitting in the room. They really need to stop advertising that the room can accommadate four people!

Staff: Staff at the front desk we very rude they look at you with their nose in the air. If you asked them a question they act as if they didn't know what you were talking about. One had the nerve to get smart with me. Some would blow you off if you were walking around and asked them a guestion. 

Officer night: I have been on many cruises and we have always had the opportunity to attend, what a joke on this cruise we were informed that we had to go to the front desk and submit our room number in for a raffle to attend. Now you are informed to bring something formal or dressy for this type of night. I was informed that if we did not get selected that we can use it for dress up night to take pictures (wow). This was my children first cruise and this was not the experience I wanted them to have. 

They had "White Night" not everyone got the memo to bring something white on the cruise to wear for the event. Poor communication from NCL or whom ever. 

Alcohol: It appears that all they did was ask if you wanted to place an order for alcohol. Not everone wants to drink alcohol first thing in the morning. 

To force cruiser to pay $12.50 tip per a person in one room is unheard of, not all staff were deserving of tipping. They act like they did not want to make an adjustment on our bill. But we tipped who felt did an outstanding job. 

Bottom line: This will be my last NCL vaction we will take, we wouldn't go back even if the tickets were free. 

I got  the cruise for $149 actually thru .  I had a stateroom on deck 9, Ricardo, I believe was his name, he is tops for keeping the rooms up. No complaints with his staff. Ok, the food is ok, on deck 11, but I personally think the food was much better on deck 12, where the Captian and his staff hang out at by the Smoke stacks. The ship had a private hot tub at the front of the ship which was cool. The music was very up to date. As for the drinks, the liquor package I would not get, its waaayy to high, like $55/per person, per night. A bucket of 6 beers is $45 bucks though. Mixed drinks is more along bar prices. If you bring your own bottle of wine(1per person), its a $25 fee to drink it on the boat. Any liquor you buy on the ship (and they have good deals), you can't take back to your room, they put it up for you til your cruise is over. Now the coffee bar, (shout outs to Reggie). He had the best deals to me. A expresso and a shot of Baileys for women and Irish whiskey for men, $6.50, and that little joker gets you right. I luv the dirvesity of the ships staff, from different parts of the globe. Tips are already included in your purchases of liquor. Now what they don't tell you, it's a $12/per day per person they charge for the rest of the staff. (Its not the fee as much as not knowing about it). The shows and entertainment was pretty good, the comdien was good(Como). Now, do not purchase the shore excurisions from the ship, when we got to the bahamas, you can catch a ferry for $4 bucks all over the place, or rent a scooter for $40 for 2 ppl and use it all day. You go to Atlantis thru the ship, bout $70 per, (ouch). I wouldn't trust the diamonds and gold on the man land, and everybody basically sells the same thing, so don't get caught in the hype of the straw market, but they have good deals. You gotta go to Senor Frog for your drinks and eats. And the best liquor deals is the store by the straw market. F.Y.I, you can mail items home if you choose, especially if u like the cigars.  The ship is not child friendly, not really much for the youngsters to do, better look at disney for that. The sky is not a big ship by cruise standards, so no rock climbing, etc. Overall it was a good vacay.

It was PARADISE for me and my boyfriend.(we are young pair). We enjoyed everything ! Food was delicious , room was perfect (it is small but smart organized , there is enough space for 2 big suitcases in the dresser) bed was comfortable , fridge OK ...  

Cruise was clean, stuff was well trained and nice. 

Bahamas and their private island - one word - PERFECT 

We will definitely travel with Norwegian again /another destination. Its worth every penny !

THANK YOU NORWEGIAN FOR BEST MEMORIES EVER

I think this is the first bad review I have ever written. And I thought when reading other bad reviews that they are probably not first time cruisers and have a lot to judge by. You know, they are just hard to please people. I'll just be happy to go on my first cruise. First of all, the buffet was horrible. You had to wait in a long line to get it and it was always a disapointment. Sometimes, downright tastless or nasty and by the time you find an empty seat your food is also stone cold. I have heard from many people that is not the case on other ships and other cruiselines. But apart from that, there was also nothing to do on the ship except get drunk, which costs more money, swim in a crowded pool filled with drunk people and children, go gambling with drunk people which also costs more money, or hang around the clubs and wait for some game show or dance class to happen. There were nice restaraunts onboard which was a pretty good deal actually with great food, but maybe that was the trick. Give us bad food at the buffet so we'll eat at the restaraunts which costs more money. And at the beaches they charge you money for a chair, and umbrella so we went without. The beach was nice but then your bombarded by people trying to sell you stuff and getting charged to sit down. They make it sound like so many things are included and all you have to pay extra for is alcohol and excursions, but they penny pinch you everywhere you go. I paid a lot to just get on the ship, but then I have nothing to do there. It was our honeymoon and I will probably never go on another cruise again unless someone can convice me they aren't all a joke.

The title says it all.  The ship was right on schedule at every stop.  The crew was very competent and friendly, The food was good, but not great. The entertainment was low-budget, but delightful. The size of stateroom was adequate, but not roomy. The free-style dining is a great feature and the service was good, as long as you didn't go in during a rush. Most people ate in the cafeteria.

However, the cleanliness of the stateroom was not up to snuff and it showed some age.  The Rest Rooms are hard to find; I could walk right by them and not see them, when they were there.   The shore excursion choices were broad, but they are over-priced.  We had a long wait for transportation and were rushed through when we got there.  The NCL private island was OK, but certainly not luxurious..

Our cruise was right after summer vacation from the schools began and there were a lot of unruly teenagers who disturbed us and the dining room staff could not cope with.

Cruising from Miami requires an expensive cab ride to and from the ship.  We won't do that again.

My two sisters and I took this cruise last week (June 9th).  It was their 1st and my 5th time cruisisng.  We had a wonderful time!!!  The crew was very friendly,  food was excelent at the MDRs and the drinks were fairly priced.  We partaked on the nightly events (shows, games, dancing) until early in the morning each day.  NCL considers the variety of ages when choosing their activities and it is a lot of fun.  We are already planning a family reunion,  we have no doubt that our whole family will enjoy the experience!!!

This cruise could of been better. After we boarded we found out that there is no more ultimate alcohol packages on a 4 day cruise. Which was very disappointing. The kids corner was boring for anyone over the age of 6. My daughter went twice and complained because there were no children her age they were all younger. This cruise is fine for a small getaway, but next time I will go longer.

This was my 1st cruise experience. It was beautiful upon boarding everything was nice and organized. However, I received my luggage 6 hours upon boarding the ship. My towels and wash cloths weren't very clean. Room service was timely but the food I ordered was not completely done, my dough on my pizza still rising from the heat. Better service was given at the inclusive restaurants than the paid restaurants. Extra service charges were included that I was unaware of. We arrived to the Miami port an hour late causing me to miss my plane and nothing could be done by the crew. I had to pay another $400.00 plane ticket to get home. The transport from the ship to the airport was too tricky

The check in was a little nerve racking because we had booked at the last minute and not with Norwegian  but a booking company and when we checked in the attendent said the room we were assigned was taken and a new room assignment took about 20 minutes before we could board and we had to see the customer service decsk on deck 5 to make sure our bags were sent to the correct cabin and that took about 4 minutes because the lines were long for the beginning of the trip,  but the person at the desk was very curtious and our bags arrived that evening,  after that it was smooth sailing.

Relax and enjoy.Took gd and friend for grad. They really enjoyed it. Would do it again.Price was right and staff was great. Next time I hope to upgrade to a balcony room. Have fun cruising!

The headline says it all. The staff is very nice and work extremely hard. There are many hidden charges. This was my first cruise and won't do it again. There isn't much to do on the cruise ship unless you drink. Oh and the prices are crazy. $31 fro Bud and $30 for Heineken. My Gf got her 14 yr old daughter a frozen drink with no alcohol $10. Everything is taxed. Unless you paln on eating the buffet every single day you'll get charged for any other type of food. I was told to go on Carnival the next time if i ever go again. I didn't mind paying the $12 a day per person for the grat charge up front, but to get charged with everything esle. Incredible. Plus the dirty, stained beach towels that they give you is a horrible. Then they want charge you $25 per towel if you lose one. We had 3 in our room when we went to eat and the staff come to turn down the 2nd bed. Needless to say one of the towels were taken out of the room. So sad! I had to go down to the towel room to get new towels. Lucky I threw 2 towels in the bin and asked for 3, so we didn't get charged for the missing towel that they took. I know everybody has there opinion on things, but I'm pretty easy to please. Travel at your own risk. I won't travel ever again with Norwegian Cruise Line.

Shawn

Boca Raton Fl.

Who I am doesn't matter. What I look like doesn't matter. How I dress doesn't matter. How much money I make doesn't matter. Although I admit that if I were wealthy, I could have probably avoided the disgusting treatment I received during the end of my cruise.

Of course to better explain what happened at the end, I'll have to begin near the middle. I was awoken by the room servicing staff during the second night of my cruise. This was the first cruise I had ever been on and did not know all of the normal procedures of a cruise staff. Apparently, either during the morning or night, when there are activities going on and most guests are either out on deck or disembarked at a destination, room service will enter their rooms to tidy them up. I was napping before going out on deck.

The staff member said he would return in the morning and he indeed did. When I returned to my cabin after breakfast my door was open and he was in the bathroom wiping it down. Now I have nothing against employees just doing their jobs and I fully understood that's all the staff member was doing. However, I didn't feel comfortable with someone in my room while I wasn't there and my things unpacked. My things had been moved or stacked in different areas. I politely told the staff member that I would not like to have my room serviced and he left. I knew the probability of my property actually being stolen was low but I am a very private person.

A few minutes later he returned with his supervisor. So I explained to the supervisor that I would prefer it if no one, staff member or no, would enter my room while I wasn't present. I explained that I barely used anything in the room save for the bed and bathroom, neither of which were dirty even before the staff member began cleaning. I asked if room service could be held off until after the cruise was over and I was gone.

The supervisor then explained to me that "whether I like it or not" my room would be serviced while I am out and if I did not allow this I would need to speak to security. Now again, who I am doesn't matter, but being a supervisor in security I understand how the mindset of employees in the hospitality industry work. "The customer is always right until they break the routine, then they are a problem" is basically how it goes. The light threat didn't bother me I just politely asked if the supervisor would speak to his superiors about my request and if it turns out that I would be forced to allow his employees into my room then so be it. I was there to relax, not cause conflict. This scared the supervisor though, who attempted to make it clear that "it's not me forcing you, it's our policy" which I knew was just fluff. I nodded and again just asked him to put in the request and even said his employee could finish his job but the supervisor told me he would "give me a pass" for that day and that he would speak to the director of operations about my request.

For a portion of the next day I expected someone from the ship managerial staff to show up at my room or that I would be called to speak with them but no call came and no one knocked on my door. For the rest of the cruise I was left alone and able to relax. I figured the supervisor had spoken to the director and was told something along the lines of "it's not that big of a deal"

How wrong I was.

The last day of the cruise I was packed and ready to disembark hours before the ship reached port. Not because I didn't enjoy the cruise or the service was bad but because I am an early riser. The trait was instilled in me during my time in the army. Also I didn't want to wait in line to be let off the boat. I ended up being the second person in line waiting to disembark.

This is when I experienced one of the most disgusting and humiliating treatments from any staff in any establishment I have been to in my entire life.

Room keys, which double as credit cards, are given to cruise passengers only after proof of citizenship is verified. In order to receive the key you need some identification and a passport or certified birth certificate. I provided this documentation along with everyone else on the cruise before I was allowed on the ship. In short, I would not have had a room key if my documentation was not already on file with the cruise line. I presented my I.D. and room key, eager to leave the ship and go home. Instead the moment my card was swiped the staff member's demeanor changed and he began to stare me down as if I was beneath him. As if I was some common criminal. I recognized the expression well and instantly knew what was going on. I've been detaining and handling actual criminals, even terrorists for the better part of my life for god's sake so I knew exactly what was going on. My file had been flagged.

Then the staff member asked me for documentation I provided four days ago. At first I thought of refusing, because I knew where the situation was going, but I also knew that wouldn't get me the results I wanted so with a sigh I knelt down and opened my bag to retrieve my birth certificate. There were hundreds of people lined up behind me all impatient and eager to get off the boat and now I was the reason they were being held up.

EVERYONE saw the way the staff was staring me down.

EVERYONE saw the suits walking up to me.

EVERYONE saw them walk me to the side even after I gave the documentation they asked for.

While the guards were pretending to match up my birth certificate with my I.D. I decided to bite and asked what was going on. I received a pleasant smile from a lady in a suit and an even more pleasant lie; "oh nothing, someone must have made a mistake, you've done nothing wrong". Instantly the thought of well then why am I still being held up if someone made a mistake entered my mind but I knew it was pointless to ask. I waited, as everyone that walked by took their "I wonder what he did" glance at me.

When they finally let me off the boat the lady in the suit made sure she kept possession of my documentation and lead me to a room with three armed guards. She handed my documentation to them and left without a word. One of them took over the duty of pretending to study my certificate while the other two ordered me to put my things on a table to be searched. After seeing the frustration etched across my face one of them was kind enough to warn me by telling me to "think of us as a mirror and anything you do will be reflected back at you".

Again, I wasn't intimidated but didn't see the point in making a scene. I deal with people who make scenes daily in my line of work and it never helps. When the guards learned of my current occupation and that I am a veteran they finally began to realize they were being used as a proxy in a cheap display of payback against someone who only made a simple request to have his privacy respected. Their demeanor changed and they quickly repackaged my things and let me go.

My cruise was spectacular. Watching Miami shrink as the boat set sail on day one was a great experience. The food was great, the alcohol was greater. I traveled the Bahamas, met interesting people and learned intriguing things about their history. But the final experience I had aboard the Norwegian Sky was outright appalling.

I will NEVER cruise with any Norwegian vessel EVER again.

My family will NEVER cruise with Norwegian.

My friends will NEVER cruise with Norwegian.

My family's friends will NEVER cruise with Norwegian.

To have my file flagged as if I was some drug smuggling criminal simply because someone in management didn't like my request is beyond childish, beyond abhorrent. If I actually were wealthy I would have refused to move from that boat until some $1000 dollar an hour lawyer arrived and demanded my documentation be returned and put the fear of a massive lawsuit into the hearts of those suits with fake smiles. But since I received an email requesting me to rate my experience I figured this is all I can do.

This review probably won't matter to most people and will be buried amongst the hundreds of other reviews. But if one person happens to read it and think twice about boarding a Norwegian vessel then it will have at least done some good.

The 3 night Bahama cruise is a great weekend get away!  The staff on our ship were outstanding in service!  Very attentive to our needs, everything was kept so very clean and so organized when we pulled into ports of call! There were so many things to do and see, we kept busy; yet had time to just breath in the sunshine and enjoy the beautiful views!

My only recommendation is to pack lightly, our cruise was stylish yet very relaxed in attire. Bring a water bottle!  We were surprised at how much bottle water cost aboard ship.

I and my friend loved it! We are already planning to go again. The staff was friendly and awesome. Food was good. Although I would have like to see more of a variety, but still good. We had a great time. They have plenty to do and are very clean. The boat is luxurious and we just thoroughly enjoyed it.