This was only our third Norwegian cruise and we are looking forward to taking another voyage on this ship. We have cruised over twenty years and truly enjoy a well run ship with a good food selection and a great staff.
Embarkation
1 out of 5
LA port is a mess. The Joy crew had their hands full with the poor dock facilities. The crew had to overcome the lack of dock space for cargo loading and passenger embarkation. To exacerbate the situation the HAL website stated the incorrect ship location.
Ship experiences
Food and Dining
5 out of 5
The Garden Cafe was the best we have experienced on many cruise lines, as our fellow cruisers discovered. The Cafe always had a good selection of food, and was especially crowded during breakfast and lunch. Cagney's Steakhouse was the best.
Onboard Activities
3 out of 5
We had visited most of the activity areas but did not spend much time enjoying the facilities.
Entertainment
4 out of 5
We enjoyed the musicians in various locations. The Brewhouse musician was very enjoyable.
Service and Staff
5 out of 5
The entire crew was very busy, but always had time to be very cordial. The highlight for many of the guests was Rowen ("tambourine man") who always had a smile and a song when you entered the Garden Cafe. The general manager and his assistant Abegail Lego seemed to be everywhere helping the staff and guests.
Ship Quality
5 out of 5
The crew, waiters, cabin attendants, and supervisors all helped in maintaining clean common areas and dining areas. It was not uncommon to see the supervisors helping the staff in the Garden Cafe.
Cabin / Stateroom
4 out of 5
The cabin was very comfortable and had more storage then most ships. The only reason for only 4 stars was the cabin was above the bow thrusters and would vibrate during docking operations which, some mornings, started very early.
Ship tip
The most comfortable and scenic place on the ship is the Observation area on deck 15.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
