Ports were wonderful

Norwegian Joy Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 29

Overall rating:

2.7 out of 5
Norwegian Joy

16 Night Panama Canal (Los Angeles To Miami)

Sail date: January 17, 2020

Ship: Norwegian Joy

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Ports were great. Ship was not. Food was fair. Service was poor. Another GI issue so we weren’t able to access any food related items for ourselves. Didn’t have sensors on the door so everyone was touching the buttons to open them. People were getting stuck in the slide. Had to pay for some of the activities. No lobster dinner. Had to ask for toiletries. Won’t do Norwegian again.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5
Food was fair. Service was poor. Another GI issue so we weren’t able to access any food related items for ourselves. Didn’t have sensors on the door so everyone was touching the buttons to open them. People were getting stuck in the slide. Had to pay for some of the activities. No lobster dinner. Had to ask for toiletries. Won’t do Norwegian again.

Onboard Activities

1 out of 5
Not much to do

Entertainment

2 out of 5
Comedian and Footloose were great. But that was for two nights then not much else.

Service and Staff

3 out of 5
Waiters were very slow and often didn’t bring part of your order.

Ship Quality

2 out of 5
At least three times recently having a virus on board.

Cabin / Stateroom

1 out of 5
Room was much smaller than staterooms on other cruise lines. No loveseat and extremely small closet space.

Ship tip

Don’t

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Cabo San Lucas, Mexico

5 out of 5

Mazatlan, Mexico

5 out of 5

Puerto Vallarta, Mexico

4 out of 5

Acapulco, Mexico

5 out of 5

Puerto Quetzal, Guatemala

2 out of 5

Puerto Caldera, Costa Rica

4 out of 5

Panama Canal Transit

5 out of 5

Cartagena, Colombia

5 out of 5

Miami, Florida

3 out of 5

Disembarkation

2 out of 5
Unorganized and congested
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