Gastro Intestinal Issues

Norwegian Joy Cruise Review to Panama Canal, Central America

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

4.1 out of 5
Verified Review
Norwegian Joy

16 Night Panama Canal (Miami To Los Angeles)

Sail date: November 08, 2019

Ship: Norwegian Joy

Cabin number: 10716

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Nice ship. Disappointing drop of Costa Rica stop. Too much secrecy on "gastro intestinal issues" experienced on the ship about 10 days into the cruise.


3 out of 5
OK. Over 1 hour wait in line to get room key. Luggage took 6 hours to get to our stateroom.

Ship experiences

Food and Dining

4 out of 5
Great food and bars, but did experience gastro intestinal issues. Apparently started happening on the ship about 10 days into the trip. Hit us just as we were flying home.

Onboard Activities

4 out of 5
Nice fitness center, but did not notice any changes to sanitary procedures in the fitness center once gastro intestinal issues surface and increased precautions implemented elsewhere.


4 out of 5
Elements show was good and educational programs on ports and Panama Canal were great.

Children's Programs

No kids.

Service and Staff

5 out of 5
Very minor issues, but overall great service.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Book your shows and specialty dining early. Tended to book up fast.

Ports of call

Miami, Florida

4 out of 5
No excursion. Just embarkation. Long lines to board, but good job passing out bottles of water for everyone standing in line.

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Weather prevented ship from stopping.

Cartagena, Colombia

4 out of 5
Nice set up with shopping right off the ship. No excursion necessary.

Panama Canal Transit

5 out of 5
Very interesting to learn about the process and observe it in action.

Puerto Quetzal, Guatemala

5 out of 5
Very nice set up again with shopping right off the ship. No excursion necessary.

Acapulco, Mexico

4 out of 5
Pretty stop and town. No excursion.

Mazatlan, Mexico

4 out of 5
Nice town, but poor water drainage during rain storms. Streets flooded easily. No excursion.

Puerto Vallarta, Mexico

5 out of 5
Nice location and town. No excursion.

Cabo San Lucas, Mexico

4 out of 5
Pretty location. Nice snorkeling, kayaking and paddle board excursion.

San Pedro (Los Angeles), California

3 out of 5
Nice set up, but delays getting off the ship were not ever explained.


2 out of 5
Poor handling of disembarkation. Apparently insufficient customs processors to handle the crowd and caused 1-3 hour delays getting cleared off the ship.
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