Disappointed

Norwegian Joy Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 107

Overall rating:

3 out of 5
Verified Review
Norwegian Joy

16 Night Panama Canal (Los Angeles To Miami)

Sail date: October 11, 2019

Ship: Norwegian Joy

Cabin number: 13286

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Had an altercation with a guest on day one and security was called by another employee as well as my group. Waited 45 mins and security never showed up! Good thing it was not life threatening! Bartenders are over serving to the point of absolute drunkenness.

Embarkation

5 out of 5
Smooth

Ship experiences

Food and Dining

3 out of 5
An improvement from my last NCL cruise. Bringing the lobster tails back And removing the up charge for the shrimp cocktail in the specialty restaurants was a pleasant surprise. Drinks are very inconsistent from one bartender to another.

Onboard Activities

3 out of 5
Fitness center is small for this size ship. Employees from productions are apparently allowed to use the same gym as the guests leaving a tight gym even tighter. Nice pool deck but no thermal suites in this ship. Race track closed for a large portion of the cruise due to maintenance. This maintenance also caused room noise that was not acceptable.

Entertainment

3 out of 5
Average shows.

Service and Staff

3 out of 5
Mixed. Some exceptional and some that were no so much.

Ship Quality

3 out of 5
No thermal suits is a disappointment.

Cabin / Stateroom

3 out of 5
Good for one but would be tight for two people and all belongings

Ship tip

Ask about scheduled maintenance in your journey and see if any noise will be expected in your stateroom. Have had terrible noise due to maintenance on 3 of my last 4 NCL cruises.

Ports of call

San Pedro (Los Angeles), California

2 out of 5

Cabo San Lucas, Mexico

2 out of 5
Docked the day after a major storm and Most establishments had no electricity and running water. Was not a pleasant experience.

Puerto Vallarta, Mexico

4 out of 5
No excursions but really enjoyed walking around this city

Mazatlan, Mexico

4 out of 5
Booked a resort excursion and enjoyed time at the beach and pool. We were not advised that tank tops were not permitted in the restaurant that provided lunch for the excursion. This information would have been helpful.

Acapulco, Mexico

1 out of 5
Did not feel safe in this city. This city was a substitution for Costa Rica that was canceled ( big disappointment).

Puerto Quetzal, Guatemala

3 out of 5
Did the coffee plantation excursion which was nice. Found the talking on the pa during the long drive to be loud and not really suitable for someone that may have wanted to rest during the drive. Headsets would have been ideal if you wanted to listen or not.

Panama Canal Transit

4 out of 5
Very interesting and liked the fact that they opened up the bow for viewing.

Oranjestad, Aruba

5 out of 5
Went to Palm beach and absolutely loved it! Would like to return to Aruba in the future!

Miami, Florida

1 out of 5
What’s not to love about Miami? β€οΈπŸ§‘πŸ’›πŸ’šπŸ’™πŸ’œ

Disembarkation

3 out of 5
Slow as only one biometric machine was operating.
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