Worst Cruise ever
Norwegian Joy Cruise Review to Alaska - Inside Passage
7 Night Awe Of Alaska With Glacier Bay (Seattle Roundtrip)
Sail date: May 04, 2019
Ship: Norwegian Joy
Cabin type: Suite
Cabin number: 15503
Traveled as: Family (older children)
Reviewed: 5 years ago
Review summary
Do not read any reviews for April Cruise on 2019. They are biased as they are from the Travel Agents who received a free cruise to go. Food was horrendous at the Garden Café. to the point we waited until we got to port to eat lunch. Even breakfast they screwed up. Do not let them take your luggage, you will never see it again. They do not know how to transfer your luggage in Seattle. Still do not have my luggage. Staff is CLUELESS. They do not speak English well and cannot answer your questions. Children's club took the kids to the nightclub where alcohol is served. Avoid the Joy and take another ship. Do not go for concierge level. After 5 days we went down to meet the Concierge as he never showed up, he was not at his station. Had to go to regular guest services to make dining reservations as he was never around. They even changed my show reservations and dining prior to getting on the ship and cancelled some dining reservations without asking me what I wanted.Embarkation
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Food and Dining
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Entertainment
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Cabin / Stateroom
Ship tip
Wait until the end of the Alaska Run to go so they can work out all there problems