Not what I expected

Norwegian Jewel Cruise Review to Alaska - Gulf of Alaska

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 41

Overall rating:

3.6 out of 5
Norwegian Jewel

7 Night Alaska Inside Passage Southbound (Seward To Vancouver)

Sail date: May 27, 2019

Ship: Norwegian Jewel

Cabin type: Oceanview

Cabin number: 8604

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Thought this would be the perfect way to see Alaska and the views were beautiful indeed. However, the cabin with a picture window that has an obstructed view and the lumpy bed kinda put a downer on my vacation. Add in sick kids running around screaming ( a group of us clapped when one lady left with her kid), 15,000 people in port at a time, and subpar food and you have a so so cruise. I guess cruising is not for everyone and I now know it is certainly not for me

Embarkation

4 out of 5
Fine.

Ship experiences

Food and Dining

2 out of 5
I’m a bit of a food snob so I was not happy at all. The buffet style restaurants were terrible and tasteless. The specialty restaurants at least had decent beef. Someone needs to teach them that pasta fagioli has pasta and beans in it. Vegetables seemed an impossible feat and we were served fries with our steak.

Onboard Activities

4 out of 5
We did line dancing lessons and bingo. They were ok. Nothing special

Entertainment

4 out of 5
Comedy show was good

Children's Programs

No children

Service and Staff

5 out of 5
Our room steward was very helpful and did a great job. The waitstaff was also very attentive.

Ship Quality

4 out of 5
The ships layout was great. Easy to navigate and centralized elevators made it easy to get around. The ship was very clean however our fellow passengers were not. It’s all wonderful to washy washy everyone’s hands before they eat but as soon as someone’s kid wipes their nose and then goes up to the buffet it all over. Everyone of us in our group got sick from sick children onboard.

Cabin / Stateroom

3 out of 5
Would have been much better rating if I could actually see clearly out the window. Really disappointing to pay for a large window in your cabin and when you draw back the curtains it’s a foggy mess. The bed had two depressions in it and was extra lumpy. Didn’t ask for that.

Ship tip

Make sure you bring a large travel water bottle with you. Evidently it is too expensive to include water in the beverage package and you can not bring water on board. They charge $44 for a case which is robbery. You have to ask (beg) for it in the restaurants so smart cruisers bring a to go bottle. When they dump you off in port with 20,000 other people, it’s difficult to get into any place to get a drink or some different food. So be sure to bring your water bottle full from the ship.

Ports of call

Seward (Anchorage), Alaska

5 out of 5
Great port. We arrived 2 days before the cruise and had a great visit. Super nice folks, good food at Thorns Lounge, and town had a grocery store.

Cruise Hubbard Glacier

5 out of 5
Beautiful!

Icy Strait Point (Hoonah), Alaska

3 out of 5
Very commercial. Tons of jewelry stores and touristy junk for sale. Not much of a town just tourist shops.

Juneau, Alaska

3 out of 5
This is the port of Juneau not really the town. Same touristy shops and jewelry for sale. Hard pressed to find any places that we didn’t see at the last port.

Cruise Sawyer Glacier

3 out of 5
Pretty nifty sight even through the foggy glass of my room window.

Skagway, Alaska

3 out of 5
Again, same touristy jewelry shops. Enjoyed the tram. However the eagle at the top in the recovery center was not there.

Ketchikan, Alaska

4 out of 5
Enjoyed the lumberjack show. Some different places and a much better town layout.

Cruise Inside Passage, Alaska

3 out of 5
Was excited to get off the ship at this point. Bathroom was so small I wondered how some people were even using it! There was no way to move around at all in there.

Vancouver (Canada Place), British Columbia

4 out of 5
Really enjoyed this port. Wonderful bustling city with lots of great restaurants and things to see

Disembarkation

3 out of 5
Very well done. Only one long line
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