Pros and Cons
Norwegian Jewel Cruise Review to Alaska - Inside Passage
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail date: May 16, 2015
Ship: Norwegian Jewel
Cabin type: Oceanview
Cabin number: 8562
Traveled as: Singles/Friends
Reviewed: 9 years ago
Review summary
Alaska was wonderful...everything we thought it would be and much more!!! All tours were incredible & the tour guides were great..very knowledgeable, very friendly and helpful. This was a once in a lifetime experience for us, and we will treasure our memories of Alaska. However, we were more than disappointed in the ship's personnel and food. The two saving graces were our room steward, Joseph, he was wonderful! And the entertainment was great! Not all, but the majority of restaurant workers, servers & other ship personnel were "just doing their job." I have been on three other cruises with another cruise line, and Norwegian, by far, is the least friendly, and in one instance blatantly unfriendly. Another great disappointment was the food. We would rate it sub-par. The only meal we had that met "cruise standards" was at Cagney's Steak House...it was delicious. The fresh fruit on the buffet was very good. The majority of the entrees, especially chicken, were dried up, pre-frozen, looked unappetizing, didn't taste like the dish we were expecting. The coffee was the worst I have ever had, anywhere, anytime..regular, decaf, breakfast, lunch, dinner..undrinkable!..so we didn't. Also, in some of the common areas, wear and tear was showing & refurbishing needed. This was my traveling companion's first cruise, & it is questionable if he will ever go on another. Needless to say, we will never cruise Norwegian again.
Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
For example: Bring the daily program with you when you leave your cabin so you know what's happening, where and when