Norwegian Jade Cruise Reviews - Reviews

We had 3 Platinum and one Platinum PLUS member in our party. This loyalty was not rewarded in any substantial way on board. Some benefits missing, and some less than expected. Compare the free Unlimited Dining Package available to anyone to the complimentary dinners given Platinum members who have shown loyalty to NCL. The UDP freebie is worth more in dining room value than the one given to loyal members. In our opinion NCL is starting to nickel and dime cruisers by increasing some fees and charging for what used to be free like the iConcerige messenger app. Ship was great, ports were great, many employees were friendly, so enjoy what you can.

This was our first cruise and we were anxious because of the length, 9 days. All went well and we thoroughly enjoyed it. Would, and probably will, do it again in a heartbeat.

Cabin was disappointing and the food and service was not up to previous standards.

The Jade is a smaller ship but nice sized. I would say the food in the dining room was rated a 6 on a 10 scale. Most of the excursions you have to travel by bus to- at least an hr away. All in all a fun cruise.

Loved the jade , excursions, not so much. Too much time on the buses getting to and from places. Not enough free time. Very expensive.

I chose this cruise for the itinerary and was happy with it. It would have been nice to have presentations on sea days about the upcoming ports. I did research each port but would like maps of the ports ahead of time to plan the walking area around the ports. The food was too spicy, but there was enough variety to choose things without sauces. The staff is always great. I like excursions that are overviews of the port being visited, although I did choose Falkirk for one port. Cabin bathrooms are always tight; glad I'm not bigger.

Exchange US dollar for pounds. Also, do England/Scotland later in May if possible or be prepared for cold,wet The 1st day is a long one and could not get into cabin until 2PM. Overall, super trip do homework on shore excursions before sailing as many were booked before saling. There is a lot to see so book ASAP

Overall very good cruise for combined dining and entertainment.

The personnel on board this ship or what made this cruise an extraordinary experience. Almost every person we met went above and beyond expectation. We were made to feel special. I expect that we were not the only ones!

Overall we really enjoyed ourselves. The cruise was relaxing, food good and plentiful, entertainment great and staff friendly and helpful.

Bare bones crossing. Nothing special. Ships on other cruise lines I'd been on had a luxurious feel, the Jade felt plastic and basic. The cabin was too small. No place to sit to put on shoes. Desk and extra bunk bed on side walls made it impossible to walk beside the bed on either side without being contorted,

Other than the problems with getting on and off the ship with a disabled person needing assistance, the whole excursion disembarkment process was a zoo. NCL needed a more controlled process such as the one they use for the mandatory safety muster, putting each group in a separate area rather than in one place that requires steps and standing.

We had cruised on the Jade before; we noticed quite a difference on the employees on the ship this cruise, that did not meet our expectations of Service and not willing to go extra mile.

Glad we did it, but we probably would not do this itinerary again.

Excellent cruise! Restful, great service, great crew!

Overall, they did a lovely job updating this ship. The crew was always working very hard, and it was typically very clean. This did not look its age after the reno, but I did miss some items that I appreciate on other ships (poolside movie screen, more shops onboard). That said, I knew these things when I booked it, and the ship delivered what was advertised. I would highly recommend this ship to those folks who don’t require all of the bells and whistles found on the newer mega ships. She is a good, clean ship with an outstanding crew that aims to assist you in having a great vacation.

We very much liked the ship, buffet and crew were awesome!

I have cruised on other lines and this was my first on Norwegian and I definitely would do it again. The food was good and the drinks were cold and the entertainment was great. My only complaint was that the staff could have been more friendly.

Would Never Cruise On The Jade Again... One Of The Worst Experience I’ve Every Had On A Cruise & I’ve Been On Many.... Staff Were Not Friendly, Never Knew Room Attendants Name ( because he never introduced himself), Never Got To Eat In The Specialty Dining Because Reservations Were Booked For The Whole Cruise After The First Day! ( mind you we had specialty dining package).. Me & My Family Were Racially Profiled Several Times!! By Crew.. I Would Never Ever Travel On The Jade!!! Again!!!

IT WAS GREAT EXCEPT IT WAS TO COZUMEL.BUT EVERYTHING WENT WELL. GREAT SHIP AND GREAT ENTERTAINMENT, FOOD AND EXCITMENT